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Country Hearth Inn Knightdale

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Overview
  • Excellent19%
  • Very good37%
  • Average19%
  • Poor19%
  • Terrible6%
14 Aug 2017
“Helpful staff”
18 Sep 2017
“Paper-thin walls, no water pressure, employees yelling at guests and police in the lobby...”
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Family Rooms
Multilingual Staff
2 Star Hotel
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Rooms
11 May12 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (31)
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1 - 5 of 31 reviews
Reviewed 18 September 2017 via mobile

And that's to say nothing of their pricing. Using their online link I pre-paid $400 for 3 nights, which I was told by the manager was an outrageous rate and then the hotel clerk charged me their regular rate IN ADDITION when I gave them...More

Thank Sherri M
Response from General M, General Manager at Country Hearth Inn KnightdaleResponded 4 March 2018

We apologize for the issues you had. The hotel has gone through a substantial retraining of staff and a complete renovation with new furniture etc. We hope you will give us another opportunity to show the improvements.

Reviewed 18 September 2017 via mobile

Breakfast and free wifi were good. Staff was not engaged and we did have a billing problem. Very noisy, paper thin walls and ceilings. Bearing failing in shower fan, super noisy and you couldn't shut it off. Very low shower water pressure. Can't recommend this.More

Thank Mitch1138
Response from General M, General Manager at Country Hearth Inn KnightdaleResponded 4 March 2018

We apologize for the issues you had. The hotel has now gone through a major renovation. We have made note of your issues and they have been addressed. A new front desk system with retrained staff together with each room being renovated with brand new...More

Reviewed 15 August 2017 via mobile

We checked in with no problems. We was even able to extend the stay as we are waiting on the birth of our granddaughter. Bed left a little to be desired lumpy and just uncomfortable bit for the price was ok.

Thank 276richt
Reviewed 31 July 2017

Reservation was made online - Mr is 6'6" but no kingsize bed available. Building is kind of hidden - Signage was small and barely visible from main road. Front lobby is rundown. First thing told to do was read and sign their statement regarding no...More

Review collected in partnership with this hotel
Thank rhonmcne
Reviewed 12 April 2017 via mobile

Stopped here after driving for hours on end. Price was not bad at all for a quick one night stay. Rooms were clean, bathroom was clean, bed was comfy. Staff was very nice! My only thing was the whole hotel smelled of cigarette smoke even...More

1  Thank Summerrr717
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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Details
Price range
US$ 76 - US$ 99 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available, Family Rooms, Accessible rooms
Details
Price range
US$ 76 - US$ 99 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available, Family Rooms, Accessible rooms
Questions & Answers
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Frances H
6 July 2015|
Answer
Response from General M | Property representative |
Check-In time is 2pm and checkout is at 11am. You can call us directly at 919-266-7324 and one of our friendly staff at the hotel will be more than happy to answer any other questions and assist you in your reservation... More
0
Votes
Room Tips
"My tip is to suggest a walk through of your rooms before assigning to guests. Airconditioning is necessary in..."
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"Bottom floor is better for not smelling like cigarettes and smoke"
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"Don't go economy, get double room or Suite"
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"Rooms on the back side will be quieter. First floor rooms will avoid having to carry luggage upstairs."
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