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Shutters on the Banks

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936 Reviews from our TripAdvisor Community

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Showing 929: English reviews
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Reviewed 2 days ago NEWvia mobile

Every year I celebrate my birthday at OBX and this hotel has been our home away from home. It's proximity to restaurants and attractions adds to it's charm. The Outer Banks spells family for me, and this hotel has been a part of it. So, it's painful to write a bad review about them last year. We have been re-invited...

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Helpful?
Thank Le L
Matawan, New Jersey
Reviewed 4 days ago NEW

This is really an upgraded motel with renovations that were very well done, so other than thin walls, and a bit of a musty smell our room was nicely updated and clean. We were on the ocean, with a good view and within easy walking distance...but we were in the motel section, there is a hotel too but it was...

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Helpful?
Thank lindaclif2n11
Stacy R, Manager at Shutters on the Banks, responded to this review

Thank you for taking time to review our property. We are glad you found the staff to be friendly, the property clean and comfortable and the location to be convenient. I am sorry that your room had a musty smell and I hope that we were able freshen that up for you. I have heard about the walls being thin...

Maryland
Reviewed 2 weeks ago

I would love to give this motel a 5. I just can't. The room was very clean. All appliances were immaculate. Pool was nice. Breakfast was ok. Very close to the beach. The noises in the room next to us though - yikes! You can hear everything and I mean everything. We had a 2:00 am wake up that NO...

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Helpful?
3Thank cjlindsay
Stacy R, Manager at Shutters on the Banks, responded to this review

Hi JulieLindsay, I am so very sorry for your negative experience. This is truely uncharacteristic of the property, and we appreciatte you bringing this to our attention and will be sure to be watching for any suspicious activity. We hope that you and your family will return again to enjoy the property and available amenities. Regards, Stacy

Woodbridge
Reviewed 3 weeks ago

I'd suggest you vacation somewhere else next time if you are concerned about the cockroaches OUTSIDE. They are all over the OBX area and there is really nothing that can be done about it... the hotel did not deserve a cruddy rating for something completely out of their control. I've been vacationing in this area since I was a child......

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Thank nonnahsvd85
New York City, New York
Reviewed 11 December 2016

My friends and I spent 3 days at this hotel this past October. We chose it because of the good reviews we read on line. We reserved 2 rooms. The location of the hotel was great with close proximity to the beach, restaurants and stores. That being said, I am sorry to say that we were not pleased with the...

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Helpful?
Thank lizzy2150
Stacy R, Front Office Manager at Shutters on the Banks, responded to this review

Hi Lizzy, I'm so sorry that was your experience at our hotel and that I had not responded to your email (I have not been able to find it). If you could please reach out with your contact information I would certainly like to speak with you about your stay. Regards, Stacy

Asheville, North Carolina
Reviewed 3 December 2016

We stayed here recently and we were quite pleased. The room was nice and well kept. We enjoyed being right off the beach and if you go during warm weather there are showers behind the sand dunes to rinse off before going inside. There is also a gazebo. We enjoyed the indoor pool and hot tub. The breakfast is heavy...

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Helpful?
Thank Julie S
Stacy R, Manager at Shutters on the Banks, responded to this review

Thank you for the great review. We are so happy you enjoyed our property and your stay with us. We look forward to having you as our guest again soon. Warm Regards, Stacy

Eastern NC
Reviewed 27 November 2016

My husband and I make an annual trip to the Outer Banks on Thanksgiving Weekend, to hit up the Weeping Radish and get their Christmas Bier. We make a little jaunt out of it and spend the night and we stay at the Shutters. There is never any question. Our room is always spacious, convenient to places we want to...

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Helpful?
Thank Jacquelyn K
Stacy R, Manager at Shutters on the Banks, responded to this review

Thank you for the great review! So happy you enjoyed your Thanksgiving weekend with us and we look forward to having you again next year. Warm Regards, Stacy

east coast
Reviewed 15 November 2016

Stayed at this hotel a couple nights ago. Got a parking lot view even though we asked for a quieter room. and the put someone in the room right next to us when most of the hotel was empty. the guy listened to tv (loudly) til about 11. Plus I was healing some guys conversing loudly outside our room in...

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Helpful?
2Thank foodfancierEastCoast
Stacy R, Manager at Shutters on the Banks, responded to this review

Thank you for taking the time to write a review for us. I'm sorry you were disappointed with the noise near your room and the light that come through the shutters. I'm not sure there is much I can do about those but will be sure to look into expanding yogurt options. We hope that you will come back in...

Reviewed 14 November 2016 via mobile

We stayed for the OBX race weekend (not room 221) as it was our first time in OBX. It was a nice little hotel, the front desk staff was very accommodating to runner's schedule. My family enjoyed the easy access to the beach and the indoor pool. The only downside, the breakfast could have been better supplied. I'm sure part...

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Helpful?
Thank Ashley B
Stacy R, Manager at Shutters on the Banks, responded to this review

Thank you for taking the time to write a review for us. I'm sorry you got caught up in our breakfast rush race morning but so glad your family was able to enjoy the facilities. We hope to see you back November 10-12, 2017 for the 2017 OBX Marathon or even the Pirate Half Marathon April 22-23, 2017. Warm Regards,...

Virginia Beach, Virginia
Reviewed 14 November 2016

Very nice hotel...clean rooms..pleasant staff. However, don't expect a quite vacation... wife and I stayed on the 1st floor...we could here the guest next to us...beside us...and the upstairs...walls are obviously not insulated AT ALL!!!! O Dr all a descent hotel, just don't expect any piece and quite.

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Helpful?
Thank tknaub
Stacy R, Manager at Shutters on the Banks, responded to this review

Thank you for taking the time to complete a review on the property. We are happy that you liked the property, rooms and staff, but so very sorry you were disturbed by the noise from the surrounding guests. We hope that you will return and give us another chance. Warm Regards, Stacy

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Beachfront
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Oceanfront location, each room is equipped with two queen beds or one king and a sleep sofa and include a refrigerator, microwave, in-room phone, TV with HBO, AM-FM radio and highspeed internet. All efficiencies are equipped with full kitchens. We also have a limited number of King Studio Suites available. Complimentary continental breakfast. complimentary passes to the YMCA. Newly renovated rooms and efficiencies for 2016. ... more   less 

Additional Information about Shutters on the Banks

Address: 405 S Virginia Dare Trl, Kill Devil Hills, NC 27948-7898 (Formerly Colony IV by the Sea)
Region: United States > North Carolina > North Carolina Coast > Outer Banks > Kill Devil Hills
Price Range: ₹ 5,031 - ₹ 17,642 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Shutters on the Banks 2.5*
Number of rooms: 86
Reservation Options:
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Also Known As:
Shutters On The Banks Hotel Kill Devil Hills
Colony Iv
Shutters On The Banks Kill Devil Hills, NC - Outer Banks
Hotel Style:
#1 Family Hotel in Kill Devil Hills
#2 On the Beach Hotel in Kill Devil Hills
#3 Romantic Hotel in Kill Devil Hills
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Questions & Answers

Here's what travellers have asked, with answers from Shutters on the Banks staff and other travellers.
8 questions
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Questions? Get answers from Shutters on the Banks staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you're on the second floor in the motel section for best views”
 of 5 bubbles lindaclif2n11, 19 Feb 2017 | Read review
“The tower building is closest to the ocean.”
 of 5 bubbles 499JulieS499, 3 Dec 2016 | Read review
“Any room is going to be wonderful, honestly!”
 of 5 bubbles JacquelynK882, 27 Nov 2016 | Read review
“Check the rooms with balconies in the Tower block.”
 of 5 bubbles redfan10, 13 Nov 2016 | Read review
“Pay the extra few bucks and get a tower ocean front room - high floor.”
 of 5 bubbles joannep751, 23 Oct 2016 | Read review
5 of 5