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Excellent customer service goes a long way, and Ashley and Emily at the front desk are a great example. Ashley checked me in Tuesday evening, all smiles and warmth. Smiley faces on everything was a cute touch. My mom traveled with me on this business...More
We were down the road and rudely turned away from renting a room. Came to this holiday inn express and received nothing but courtesy. For a little more money we were treated with such kindness by both morning and night front desk staff, had what...More
this was probably the grossest hotel I ever stayed at. room smelled like old smoke, carpets were stained, desk chair was broken and torn. not enough outlets for a business traveler to do any work. It looked like they were in the process of renovation-...More
1 Thank dmmurphy99
Response from IHGService, Guest Relations Manager at Holiday Inn Express KernersvilleResponded 4 May 2018
My name is Anthony and I thank you for your review of our hotel. I am very sorry to learn of your experience with the room you received, particularly its cleanliness and the condition of the furniture. We always make sure that our...More
I must say that the staff was very friendly and our breakfast was good. I also must say that when we walked into our room, we were shocked to see the condition of the furniture and the carpet. The overstuffed chair had several large tears...More
Thank Connie S
Response from Holiday Inn Exp... K, General Manager at Holiday Inn Express KernersvilleResponded 7 February 2018
Dear Connie S,
Thank you for taking the time to write your feedback. I am glad to hear our staff took good care of you, and you could enjoy a nice hot meal in the morning. However, I am sorry the conditions were not up...More
I am on the road alot for work so I have stayed in lots of hotels. So when I say this one is a cut above many that I have stayed in I mean it. The people there have been helpful and nice and have...More
Welcome to Kernersville N.C. , 'The Heart of The Triad'. The Holiday Inn Express Kernersville Hotel is conveniently located only 10 miles east of Winston-Salem and 9 miles west of Greensboro by I-40, ...Moreand 8 miles from High Point by Hwy 66. The Holiday Inn Express Hotel of Kernersville is never far away from you need to be. We offer superior services and amenities at competitive rates, making us the perfect choice whatever your needs may be, business or pleasure, we're here for your comfort, convenience and enjoyment. With such facilities, as a Business center and high-speed wireless internet service to keep you in touch, also copy and fax services are available for other business needs. Hot coffee and microwave available 24 hours a day in the breakfast area, plus Mini-refrigerator, iron/iron board, coffee maker, hair dryer, 25' TVs with full cable and 2 movie channels are just a few of the features in each guest room. While you're here, get your mornings started right with our 'Express Start Breakfast' served each morning just for you. Enjoy a work out in our Fitness center, and then relax with a refreshing dip in the outdoor pool, or maybe just enjoy a book by the electric fire place in the Great Room. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Response from cruisesltd | Reviewed this property |
This property has an Outdoor Pool. The weather in November in Kernersville NC is generally very cool to COLD. So I would expect the pool to be closed for the season . You can call them to be sure @ (877)859-5095.