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Comfort Suites Jacksonville

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116 Reviews from our TripAdvisor Community

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Showing 113: English reviews
Dalton, Georgia
Reviewed 29 October 2016

My husband and I stayed 2 nights in Oct this year and when I got my credit card statement I was charged and extra $150 and when I called re the charge they said it was for smoking in the room. I am 70 and my husband 73 and we have never smoked. My choice hotels profile has always requested...

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Helpful?
Thank Lavelle M
North Huntingdon, Pennsylvania
Reviewed 28 October 2016

We were terribly disappointed in the cleanliness of this hotel on our visit last weekend. We were moved from the first room we were given because of the uncleanliness of the room. As soon as my husband pulled back the covers on one of the beds it was filled with little black lint all over the sheet. At first we...

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Thank MyFairLady718
Winston Salem, North Carolina
Reviewed 13 September 2016

I stayed here for two nights recently and was apprehensive when I first pulled up because the outside looked so plain and the unloading area is rather small. However, the lobby area was very nice, and well maintained and the front desk clerk was polite. The hotel was quiet, I didn't hear people up and down the hallway throughout the...

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Thank tdgatlin77
New York
Reviewed 13 August 2016

Several of my family members and myself recently stayed 2 nights for my sisters wedding. It is a little tricky finding the hotel,.as there isnt great signage at the road... really needed our GPS. Fair parking availability. Check-in was quick, friendly, hassle free. The lobby is well maintained and pleasant. The one elevator that is available is a bit slow...

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Thank Loriellen1964
Erie
Reviewed 24 July 2016

Every time we go to Jacksonville for a family visit we stay here. When my sister was sick, we stayed there and they went out of their way to assist us. They have "dinner nights" where thy have food from a local restaurant.

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Thank Bette E
Dayton, Tennessee
Reviewed 8 July 2016

We got a really good deal on King suite through AARP. The room was very nice, clean, & came with several ports for our computers & electronics that need charging. The staff was very nice & helpful. We left our computers in our room & had no problems with anything missing. The breakfast was pretty good with a good variety...

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Thank HandCB37321
Odessa, Texas
Reviewed 1 July 2016

I was their for a Reunion. The Comfort Suite staff was just about as awesome as they could be! They let us use the pool till we were done. They saw to our Every need! Those people gave above and beyond what the norm is.

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Thank John S
Reviewed 30 May 2016 via mobile

We traveled to Jacksonville, NC to visit family and friends as I was stationed here with the Navy in the 1990s. As such, we had stayed here for Memorial Day weekend in 2015, so we decided to stay again for 2016. 2015 was decent, 2016 was horrible. We checked in around 10:30 PM and the room was damp and humid....

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Thank Marckylori
Reviewed 11 May 2016

As a Choice Hotel Member for several years, I was very disappointed by this hotel. My room was in need of a serious upgrade. My toilet bowl seat was painted white and flecks of paints ended up on my rear end. The toilet paper holder was broken and then incompetently 'fixed' back in place. The shower head had mold. The...

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Thank Glinda H
Gretchen S, General Manager at Comfort Suites Jacksonville, responded to this review

Thank you for taking the time to share your experience with us. It is with great apologizes, on behalf of the entire Management and Staff of Comfort Suits, that your stay with us was not an enjoyable one. We take great pride in not just meeting our guests expectations, but by exceeding them and we failed to do so for...

Reviewed 17 March 2016 via mobile

And thats the best I can say. It wasnt dirty but the bathroom was outdated with cracked tiles, the rooms smelled of mildew, and breakfast ended very early. I shouldn't have to wake up by 8am on my vacation just to eat the breakfast I paid for, I understand not wanting to cook hot food but at least leave the...

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Helpful?
Thank Ally R

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Breakfast Available
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Comfort Suites Jacksonville

Address: 130 Workshop Ln, US 17 N, Jacksonville, NC 28546-7554
Region: United States > North Carolina > North Carolina Coast > Jacksonville
Price Range: ₹ 4,399 - ₹ 5,550 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Jacksonville 2.5*
Number of rooms: 72
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Also Known As:
Comfort Hotel Jacksonville
Jacksonville Comfort Suites
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Questions & Answers

Questions? Get answers from Comfort Suites Jacksonville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Have someone check your room before you leave so you can verify that you haven't been smoking”
 of 5 bubbles lavellem2013, 29 Oct 2016 | Read review
“Our room was on the first floor and it was very quiet. No issues”
 of 5 bubbles tdgatlin77, 12 Sep 2016 | Read review
“It's the luck of the draw”
 of 5 bubbles glindah2016, 11 May 2016 | Read review
“I had a first floor room near the lobby and it was fine.”
 of 5 bubbles thomasm924, 1 Jul 2015 | Read review
“Third floor was quiet during the week.”
 of 5 bubbles jimmyc329, 7 May 2015 | Read review
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