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Residence Inn Charlotte Lake Norman

126 reviews
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Traveller (5)
Room & Suite (15)
Dining (3)
Overview
  • Excellent39%
  • Very good34%
  • Average18%
  • Poor5%
  • Terrible4%
Travellers talk about
“lake norman”(11 reviews)
“office park”(3 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Suites
3.0 Star Hotel
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Rooms
25 Feb26 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (126)Write a Review
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All reviewsone bedroom suitelake normanoffice parkbirkdale villagefront deskmarriott rewards membersan extended stay hotelutility closetdog walkingwalking distancebreakfast each morningshowing its ageloud noiserooms were cleancraft burgernice areabeer and wine
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1 - 5 of 124 reviews
Reviewed 3 weeks ago

We stayed here in August of 2017 and the hotel was not busy at all. The hotel is close to nearby shopping and restaurants that is accessible by foot. The evening social dinners were not that great but if you wanted to save some money...More

Thank Haigh1970
Response from Lauren S, General Manager at Residence Inn Charlotte Lake NormanResponded 3 weeks ago

Thank you Haigh1970 for taking the time to review our property! We are happy to hear that you enjoyed the location and will look to ensure our Mix food quality is up to standards. The New Mix provides a lighter fare than previously for Residence...More

Reviewed 3 weeks ago

Hotel is located more in an office park location which allows for a more quiet location with less traffic. We had a 1BR suite, which was a good amount of room for our stay. The room could use some updates - it seems to be...More

Thank StevenVA
Response from Lauren S, General Manager at Residence Inn Charlotte Lake NormanResponded 3 weeks ago

We greatly appreciate your feedback from your recent stay with us StevenVA! We are happy to hear you enjoyed the accommodations and location, and we hope to see you back if you return to the Lake Norman area!

Reviewed 29 December 2017

The hotel is in a great, easy location. It was clean, the staff nice, room was comfortable, BUT it was so cheaply constructed that the sound proofing was non-existent. You could hear arguments from the room below, foot steps from the room above, sounds from...More

Thank toujoursparis1
Response from Lauren S, General Manager at Residence Inn Charlotte Lake NormanResponded 31 December 2017

Thank you toujoursparis1 for your review of your recent stay. We appreciate the honest feedback and are disappointed to hear that you had a negative experience. We will pass along your feedback to our corporate team to see what resolution we may be able to...More

Reviewed 30 August 2017

My husband and I stayed in a one bedroom suite for almost 3 weeks in July while waiting to close on our new home. Having spent long periods of time in extended stay hotels previously, I must say this was one of the nicest we've...More

Thank Melinda156
Response from Lauren S, General Manager at Residence Inn Charlotte Lake NormanResponded 16 October 2017

Thank you Melinda156 for your glowing review of your stay with us over the summer! We are happy you chose us to be your home away home during your move. We hope the transition to the Lake Norman area has been smooth and you are...More

Reviewed 17 August 2017

What was once a great property is now a very average hotel. The old design concept needs to be updated. Not everyone travels with one bag. There is no overhang to give guests protection during inclement weather - this is especially difficult for those with...More

Thank TripTech
Management response:Responded 19 August 2017

Dear Trip Tech, We appreciate you taking the time to review our hotel and value your feedback. We recently completed a full renovation and are very excited with the new updated look. We apologize for any issues you experienced and will look into the items...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Restaurant
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
US$ 159 - US$ 228 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 159 - US$ 228 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (5)
Room & Suite (15)
Dining (3)
Questions & Answers
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Room Tips
"Try to get a room toward the parking spaces as the noise from the pool and basketball courts is very loud."
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"We had pets, so a 1st floor room near an exit was great!"
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"Stay somewhere else"
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"Tip? Try a different hotel."
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