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Needed one night while on the road. This Holiday Inn & Suites offered a good price for the club members. Hotel not too easy to find. Once off of I-77 you had to find your way around a large loop to actually get on the...More
Thank Bob S
Response from hiexbirkdale, Director of Sales at Holiday Inn Express Hotel & Suites Huntersville-BirkdaleResponded 3 weeks ago
We're glad you found your way to our hotel and we thank you for staying with us. The traffic pattern can be tricky. It was changed a few years ago to alleviate back-up on the I-77 exit. I find that the DOC has become increasingly...More
The staff is very nice and welcoming. The rooms are lovely and modern. Very clean and well kept hotel. Near the interstate but never heard any road noise! Definitely would recommend this hotel to family and will return.
Response from hiexbirkdale, Director of Sales at Holiday Inn Express Hotel & Suites Huntersville-BirkdaleResponded 20 June 2017
Great review! On behalf of our entire team, Thank you! Your business and your feedback are both valuable and much appreciated. We look forward to welcoming you back again soon!
I regularly stay at this Holiday Inn Express and always have good experiences.
This time the stay itself was good but I do want to make a remark about the attention and service at the front desk. I arrived around 7.30 PM after a very...More
Visited Huntersville to attend a wedding. Front desk clerk was friendly and helpful. Room on the first floor, excellent location. Room and bathroom were clean and in good condition. Bathroom was well stocked. Bed was comfortable. Wedding was a few miles away at a country...More
Arrived early @ 4:00 PM traveling on our way home from Florida. This was our first visit to this Holiday Inn.
Front desk was empty and waited for about 5 mins for someone to come out from the back.
Asked for a quiet room as...More
Response from hiexbirkdale, Director of Sales at Holiday Inn Express Hotel & Suites Huntersville-BirkdaleResponded 22 November 2017
Thank you for choosing to stay with us recently on your way home from Florida. Please accept our apologies for your less than stellar visit. Your concerns have been reviewed by our management team and shared with appropriate department heads to address with their staff...More