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Very small elevator. There was a small roach in my room and a stink bug in the room I had rented for my employees. Breakfast foods and coffee were not refilled and we were there at 6:45 AM. Water pressure was lacking. Internet connection and...More
Thank Tommy M
Response from Erin R, General Manager at Holiday Inn Express Hotel & Suites Hope MillsResponded 2 weeks ago
I sincerely apologize about your experience at the Holiday Inn Express & Suites Wilson/Downtown. I will share your feedback with our staff and ownership and we will get these issues resolved. We truly hope you come back and see us if your travel...More
We stayed here on our way down to the beach. This hotel was beautiful! The staff members were very nice and accommodating. This almost seemed to be a brand new hotel. It was very well kept! The room was clean as were the bathroom and...More
Response from Denise H, General Manager at Holiday Inn Express Hotel & Suites Hope MillsResponded 5 June 2017
Dear On the Way to the Beach,
Thank you for taking the time out of your busy schedule to give us positive feedback on how we are doing. It is always great when guests enjoy their stay and that we made a difference and they...More
Quick overnight stay. Nothing flashy. Front desk staff was courtesy and got me checked into my room quickly. The room was spacious, clean and the bed was comfortable. Loved the shower, good water pressure...can't always say that about places I stay! I didn't stay for...More
The staff was friendly and check in and check out were very smooth. The location is a bit sketchy as it sits in the parking lot with a bar that is overcrowded and no designated parking. The parking lot is very small and serves a...More
Thank Catherine J
Response from Denise H, General Manager at Holiday Inn Express Hotel & Suites Hope MillsResponded 20 September 2017
Dear Catherine J,
Thanks for your comments and feedback on how we are doing or what we need to improve on. We will be renovating soon and the carpet will be nonexistent as we are getting hardwood floors. Yeahhhh!!! Hopefully, you will come back in...More
There does not seem to be much at all to choose from in Hope Mills. Possibly with other competition this hotel could be better. No lobby other than a small area in front of main desk, breakfast average to below, room service leaves something to...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Hope MillsResponded 25 August 2017
Thank you for your recent stay with us and reviewing our property. Please allow me to apologize for the shortfalls you have noticed with the condition of our facilities and the level of service we provide. I am also sorry for the inconvenience...More
US$ 101 - US$ 143 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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