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Quality Suites

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159 Reviews from our TripAdvisor Community

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There are newer reviews for Quality Suites
See the most recent reviews
Showing 157: English reviews
Leicester, North Carolina
Reviewed 4 December 2014

Very poor Management they put me in the worst room to be in due to a large party that kept me up all night. I was moved the next night for a better nights rest. I received a letter from the Manager telling me I asked for a first floor room because I am handicapped and can not due stairs...

3Thank Pat-FrankG
Laurap536, AGM at Quality Suites, responded to this review

We are sorry to hear that you were not pleased with your stay. We did have the Shriners in the Hickory area during your stay and they do tend to celebrate. Our desk clerk did inform guests as they checked in that there may be some noise. We are sorry that we were not able to make your first night...

Bristol, Tennessee
Reviewed 13 October 2014

The hotel looks great on the outside, nice brick, looks good. They are in the process of remodeling all the common areas as well as rooms. I think i wasn't in a room that had been remodeled yet however my room was just fine, very nice in fact, I'll include a pic. The construction also wasn't a problem, they were...

Thank karenl5548
Laurap536, Manager at Quality Suites, responded to this review

Thank you for taking the time to review our hotel. We are happy to hear that you were pleased with your stay. Thank you also for your wonderful compliments and for sharing your photos. We hope to see you on your next trip to Hickory.

Canton, Ohio
Reviewed 11 October 2014

At check in we asked for a non smoking room, but when we checked we could smell smoke, so we were given a different one. The room was actually a suite. A huge room with a partial low divider to separate the bed from the living area, a sofa, chair, desk, dresser, microwave, fridge, and a powder room area, and...

1Thank 123miles
Laurap536, Manager at Quality Suites, responded to this review

Please accept our apologies for placing you in a smoking room on check in. We are pleased to hear that we were able to take care of the problem. Thank you for your compliments about your breakfast experience. We hope to see you in the future.

Goldsboro, North Carolina
Reviewed 22 August 2014 via mobile

Ask for one of the renovated rooms when making a reservation or checking in and you will not be disappointed. About 75% of the rooms have been updated in the past 2 years. I have stayed at this hotel probably 60 nights in the past 5 years. It used to be a Comfort Suites but was 'downgraded' to a Quality...

Thank Chip1031
Laurap536, Manager at Quality Suites, responded to this review

Thank you for being a loyag guest and for sharing your experience with us. It always encouraging to hear that you are doing a good job. We look forward to seeing you on your next visit.

Trent Woods, North Carolina, United States
Reviewed 18 August 2014

We had a nice overnight stay at this hotel. The room was clean and spacious. The courtyard area had a very nice pool.The location is good for travelers, being right off I-40. It is located beside a Cracker Barrel so you can eat a good meal without having to drive away . A gas station at the corner had the...

Thank Robert B
Laurap536, Manager at Quality Suites, responded to this review

Thank you for taking the time to write a review about our hotel. We are pleased to hear that you were satisfied with your accommodations. Since you have written your review we have upgraded the TV's. All our rooms are now furnished with flat screen TV's. We hope to see you in the future.

North East
Reviewed 11 August 2014

I booked 3 rooms and had requested them all as close as possible with 2 adjoining. The staff tryed very hard to accomodate this request. However, 2 of the rooms were very poorly cleaned and had many issues. After the 10 hour drive I was too tired to deal with the issues that evening. I reported our concerns the next...

Thank Lisa L
Aiken, Texas
Reviewed 11 August 2014

Avoid this hotel at all cost! Once I arrived, almost every question I had about my room was dismissed and I was told I would have to wait until the next morning to speak to the Manager. The outlets and phone did not work in my room and no effort was made to move me to a working room or...

Thank revandcay08
Endwell, New York
Reviewed 4 August 2014

Upon check in, staff was not overly friendly but rather quiet. I booked an exterior room for fresh-air purpose and was pleased with the bottom floor location. Short walk to pool, ice, parking and breakfast. Room had some updates like carpet and bedding, but had old fixtures in bathroom and "wet-bar" area and an old TV set. Sink was partially...

Thank Holly S
Reviewed 3 August 2014

Awesome experience! We booked ten rooms in this hotel not knowing what to expect for the great rate. We were pleasantly surprised by how nice the hotel was. Hotel staff was extremely helpful. Management was always visible whether offering assistance or taking care of the pool. Breakfast included eggs, sausage, biscuits, bagels, oatmeal, cereal, etc. Hotel is in the process...

Thank Jjretrac
Richmond, Virginia
Reviewed 21 July 2014

Our softball team stayed here for 3 nights, as it was a recommended hotel for the Babe Ruth Southeast Region tournament. This hotel is in the process of painting & remodeling. Pros: King suites were very roomy. Updated rooms were nice & clean. Nice pool area. Hot breakfast provided. Nice patio area to sit & enjoy the weather. Extremely nice...

1Thank Farm2girl

57 photos of this hotel

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All Traveller Photos (39)
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Dining (3)
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Management photos: Courtesy of the property manager

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Hotel & Grounds (4)
Room/Suite (6)
Business Centre/Function Rooms (3)
Pool/Beach Area (2)
Dining (1)
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  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Quality Suites is under new management as of May 2012. This property has a great location, adjacent to Cracker Barrel and several other resturants. We are less than 10 minutes away from various shopping and malls and Union Square in Downtown Hickory. A complimentary full hot breakfast of scrambled eggs, suasage patties and sausage links, biscuits, gravey, hard boiled eggs, yogurt, pastries, waffles, fresh fruits,assorted danishes and assorted cereals is served daily. Outdoor pool is located in the center of our courtyard. Guest laundry is on site. We have a fitness center and business center available to our guests. Pets are allowed with a fee. ... more   less 

Additional Information about Quality Suites

Address: 1125 13th Avenue Dr SE, Exit 125 off Interstate 40, Hickory, NC 28602-5176 (Formerly Comfort Suites)
Region: United States > North Carolina > Hickory
Price Range: ₹ 4,730 - ₹ 6,090 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Suites 2.5*
Number of rooms: 111
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Also Known As:
Quality Hotel Hickory
Comfort Suites Hickory
Hickory Comfort Suites
Hotel Style:
#3 Romantic Hotel in Hickory
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Questions & Answers

Questions? Get answers from Quality Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“quiet upstairs, nice view as well.”
JimL97, 5 Mar 2017 | Read review
“Rooms facing the pool are quieter.”
AnnC576, 17 Oct 2016 | Read review
“If you have a problem with stairs, there is no elevator on the second floor”
amdeese, 4 Oct 2016 | Read review
“Stay away from this place, unless of course you're a biker. They love bikers and their money here.”
Pass-N-Through, 4 Oct 2016 | Read review
“Stay here if you enjoy paying to be insulted”
Jennapooh, 4 Sep 2016 | Read review
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