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Quality Suites

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158 Reviews from our TripAdvisor Community

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There are newer reviews for Quality Suites
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Showing 156: English reviews
Surf City, North Carolina
Reviewed 26 September 2016 via mobile

While traveling on I-40 we passed through Hickory, NC & decided to stop for the night. I went on Trip Advisor & made a reservation for Quality Suites. After locating it & going into the office, the desk clerk could not find my online reservation, so I checked my trip adviser app and realized it did not go through due...

Thank GeorgeH-LI_NY-ExPat
Reviewed 19 September 2016

Clean, nice room, good breakfast. We were passing through on our way to Birmingham and this Choice property was convenient to the interstate highway. Used points. We grabbed a great snack for supper at Hatches Sandwich shop in downtown. My GPS did not help find them so you might want to ask direction to downtown

Thank 1oldseagull
Pigeon Forge, Tennessee
Reviewed 11 September 2016 via mobile

It is an older hotel but the inside is all remodeled.... Very LARGE room with King bed, sofa, frig, microwave... Etc.... Breakfast was good too... The attendant kept everything clean and fresh!!! Very COLD AC which I LOVE!!

1Thank Stewardess J
Laurap536, Manager at Quality Suites, responded to this review

Thank you for taking the time to review our hotel. We appreciate the compliments and your business. We hope to see you in the future.

Reviewed 4 September 2016

We always stay here when we are in town to visit my nephew who is a Lenoir Rhyne student. The lady working at breakfast this morning was the rudest individual I've ever encountered in my life. My nephew was wearing a tank top and was told he had to have a "real shirt" and to leave. Because he had come...

Thank Jennapooh
Laurap536, Manager at Quality Suites, responded to this review

Please accept our apologies for the incident you encountered. This is below our standard of customer service and we will definately look into this. We will also provide additional training on the proper way to address a guest. We hope that you will give us the opportunity to provide you with a more pleasant experience.

Pittsburgh, Pennsylvania
Reviewed 23 August 2016 via mobile

Overall we had a nice 3-night stay. Room was clean and comfortable. Plenty of room in the king suite for 3 of us. Small kitchenette area was a plus with mw and fridge. Bathroom was clean and large for the mostpart but showed signs of wear; had to ask for an extra towel twice--pretty skimpy on towels. Average breakfast fare...

1Thank yinz825
Lehman, Pennsylvania
Reviewed 1 August 2016

Okay, the room was clean, as were the hallways, but I'm thinking this was a palace in the 70's. The staff was very nice. The hallways are not air conditioned and the metal entry stairs leading to the cinder block stair wells are more common in a hotel with elevators. The breakfast was adequate but the breakfast room lacked attention...

1Thank John P
Anderson, South Carolina
Reviewed 1 August 2016 via mobile

This place does have clean rooms and, more importantly, clean bathrooms. The bathroom is a little on the small side, but there is adequate room. Typical hotel shampoo and conditioner. Since it is a suite, there is plenty of room. Also, typical hotel hot breakfast, not bad, but not great. The only thing missing is an elevator.

1Thank OtPot
Hickory, North Carolina
Reviewed 7 July 2016

Stayed here for over a month while work was being done to my house . Everyone was fantastic from the front desk to housekeeping. The rooms are huge and spacious. The bed is extremely comfortable. Housekeeping changed my sheets more often than I would have ever expected. The pool and grounds are kept extraordinarily clean. Pet friendly and smoking rooms...

1Thank rbenvenuti
Columbus, Ohio
Reviewed 3 June 2016

The rooms were huge. The doors were not locked or even propped open, not secure at all. The front desk and cleaning staff were great. The breakfast was not very good. It was free and we went out for breakfast after the second morning. (We stayed 9 nights) The other thing about breakfast is they turn the lights and TV...

1Thank afwxguy2002
Concord, North Carolina
Reviewed 17 May 2016

Very clean, quiet, spacious room with sitting area. Nice people. Good, free breakfast with lots of options. Free wifi. Very easy to get to and within a mile of mall, shopping, restaurants, and most importantly, Krispy Kreme! Excellent stay, especially for the money. Most downstairs rooms have their own outside entrances - great if you have a lot of stuff...

2Thank zmm517
Laurap536, Manager at Quality Suites, responded to this review

Thank you for the awesome review. We are happy to hear that you enjoyed your stay with us. We would also like to thank you for the recommendations. We look forward to seeing you on your next trip to our area.

57 photos of this hotel

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Dining (3)
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Hotel & Grounds (4)
Room/Suite (6)
Business Centre/Function Rooms (3)
Pool/Beach Area (2)
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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Quality Suites is under new management as of May 2012. This property has a great location, adjacent to Cracker Barrel and several other resturants. We are less than 10 minutes away from various shopping and malls and Union Square in Downtown Hickory. A complimentary full hot breakfast of scrambled eggs, suasage patties and sausage links, biscuits, gravey, hard boiled eggs, yogurt, pastries, waffles, fresh fruits,assorted danishes and assorted cereals is served daily. Outdoor pool is located in the center of our courtyard. Guest laundry is on site. We have a fitness center and business center available to our guests. Pets are allowed with a fee. ... more   less 

Additional Information about Quality Suites

Address: 1125 13th Avenue Dr SE, Exit 125 off Interstate 40, Hickory, NC 28602-5176 (Formerly Comfort Suites)
Region: United States > North Carolina > Hickory
Price Range: ₹ 4,782 - ₹ 6,157 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Suites 2.5*
Number of rooms: 111
Reservation Options:
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Also Known As:
Quality Hotel Hickory
Comfort Suites Hickory
Hickory Comfort Suites
Hotel Style:
#3 Romantic Hotel in Hickory
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Questions & Answers

Questions? Get answers from Quality Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“quiet upstairs, nice view as well.”
 of 5 bubbles JimL97, 5 Mar 2017 | Read review
“Rooms facing the pool are quieter.”
 of 5 bubbles AnnC576, 17 Oct 2016 | Read review
“If you have a problem with stairs, there is no elevator on the second floor”
 of 5 bubbles amdeese, 4 Oct 2016 | Read review
“Stay away from this place, unless of course you're a biker. They love bikers and their money here.”
 of 5 bubbles Pass-N-Through, 4 Oct 2016 | Read review
“Stay here if you enjoy paying to be insulted”
 of 5 bubbles Jennapooh, 4 Sep 2016 | Read review
5 of 5