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The Cascades Mountain Resort

Booking.comUS$ 162*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 162*
US$ 162*
US$ 162*
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The Cascades Mountain Resort
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60 Reviews from our TripAdvisor Community

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There are newer reviews for The Cascades Mountain Resort
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Showing 60: English reviews
Huntsville, Alabama
Reviewed 4 February 2017

We met family half way (Alabama and D.C.) for an "after holiday" get away near Asheville. This resort had all that we wanted for a stay close enough to enjoy Asheville's highlights, yet also offered outdoor activities near Hendersonville. The staff was all super friendly and helpful. The restaurant/bar had great free breakfasts and wonderful dinners. Even our teenage grandchildren...

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Helpful?
Thank Kate L
CMR-ManagementTeam, Director of Sales at The Cascades Mountain Resort, responded to this review

Thank you for your review. So glad to hear you enjoyed your stay. I will let the staff know of your kind words. We hope to see you again soon.

Mount Airy
Reviewed 4 February 2017

This is a great place for children. The indoor pool and water slide was great. The young man that was working the front desk was a big help to get us a room on the bottom level for handicap reasons. The rooms were old but the owners had spent a lot of money redoing them. Beds were comfortable I would...

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Thank teddye870
CMR-ManagementTeam, Director of Sales at The Cascades Mountain Resort, responded to this review

Thank you for your review. We have worked hard to improve the property and making this a place people want to stay. I will pass your praise along to the staff. We hope to see you again.

Greenville, South Carolina
Reviewed 3 February 2017

Front desk staff was very accommodating and easy going during our stay, which helps the relaxing vibe of the whole resort. My kids were so excited every morning when they woke up and saw the pool. I do wish the restaurant on property was geared more towards family dining .

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Thank sammie264
CMR-ManagementTeam, Director of Sales at The Cascades Mountain Resort, responded to this review

Thank you for your review and feedback. We want to continue to improve and make positive changes in every aspect of everyone's stay. Glad you and the family enjoyed a few of the amenities. We hope to see you again.

Swannanoa, North Carolina
Reviewed 30 January 2017

We enjoyed the hot tubs and the pool was very nice. The slide was fun but needs to be in deeper water a few of us got scraped up. The game room is really not much fun...to expensive! The room and the staff were great and very friendly. We will be back!!

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Thank reneebX4328JS
Manchester NH, United States
Reviewed 30 January 2017

The resort was lovely. The food at the resort was excellent. We stayed there one night and came back for a second night. The pool area was fantastic! My husband and I both went down the water slide. It was great fun! The only reason for a very good and not excellent is that the rooms were slightly outdated and...

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Thank Lucille R
CMR-ManagementTeam, Director of Sales at The Cascades Mountain Resort, responded to this review

Thank you for your review and feedback. Feedback is how we improve, which we want to do daily. We will look into the issue you had in the guest rooms. Hope to see you again soon.

Asheville, North Carolina
Reviewed 28 January 2017

Staff was great and helpful. Room and facility was very clean. Location is awkward but close to things. No plugs for electronics in rooms (bring your own power strip) No instructions for TV remote and as someone who never watches TV I had no clue about the channels. Kids really enjoyed the pool and slide. Restaurant was horrible food for...

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Cochran, Georgia
Reviewed 28 January 2017

Creepy place Very odd layout. NO ELEVATOR !!!! Over priced for the quality of the stay ! Web site misleading. Trash over the grounds. Very unkept. Very loud ac unit. Desk clerk unable to address changes to the bill

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Thank scottf490
CMR-ManagementTeam, Director of Sales at The Cascades Mountain Resort, responded to this review

Thank you for your review and feedback. It is unfortunate that we did not meet your expectations. We are making improvements daily and we will look into addressing each of this issues. Thank you for bringing it to our attention so we can better serve our guest.

Tazewell
Reviewed 28 January 2017

Rooms are old and very small. Property is run down. New owners have tried to remodel but have done a very poor job. The pool looks very nice but we found a mouse in it. Staff was very friendly though.

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Thank eebonney
Nashville, North Carolina
Reviewed 28 January 2017

The room and the bathroom was small. The restaurant and its staff was excellent,the food was great. The hotel staff were very profess and polite. Overall it's a nice place just not worth the price of the room

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Thank pammyjean841
Angier, North Carolina
Reviewed 28 January 2017

We had several complaints during our stay. None were addressed. This is advertised as a Resort, but is actually a motel being renovated into a hotel. We stayed for 2 nights. We were not impressed. The renovations were not completed. Our main complaint was the fact that we had purchased tickets for Biltmore. Our shower was not working. We had...

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Thank ellismomof3

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about The Cascades Mountain Resort

Address: 201 Sugarloaf Rd, Hendersonville, NC 28792-9386
Region: United States > North Carolina > North Carolina Mountains > Hendersonville
Price Range: ₹ 7,563 - ₹ 15,320 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Cascades Mountain Resort 3.5*
Number of rooms: 100
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Questions & Answers

Here's what travellers have asked, with answers from The Cascades Mountain Resort staff and other travellers.
5 questions
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Huntsville, Alabama
Shawano WI
2 months ago
Hendersonville, North Carolina
5 months ago
indian trail
6 months ago

See all questions (5)

Questions? Get answers from The Cascades Mountain Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a room away from the pool so it was nice and quiet!”
leiadavisld, 11 Mar 2017 | Read review
“Request a room away from the pool area if you don't have children.”
carolina50us, 27 Feb 2017 | Read review
“If you are going to Hendersonville, I recommend staying closer to downtown. It's worth the extra money to stay in Asheville.”
VirginiaCriddle, 7 Feb 2017 | Read review
“If you need sleep do not get a room near the pool.”
cyndipgh, 22 Jan 2017 | Read review
“Get a room away from pool if you go to bed before 10 pm.”
GregRSVP, 5 Jan 2017 | Read review
5 of 5
Booking.com
US$ 162* /night
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Expedia.comUS$ 162
PricelineUS$ 162
Orbitz.comUS$ 162
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Prices are for 1 room, 2 adults
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