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Courtyard Charlotte Gastonia

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Courtyard Charlotte Gastonia
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233 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Charlotte Gastonia
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Showing 231: English reviews
Fort Worth, Texas
Reviewed 30 September 2015

My husband and I stayed here for two nights of a 2 week vacation. The hotel was very nice and clean. The staff was friendly. The location was a plus it was easy to access but still in a quiet area. I would stay here again. I just miss when a hotel doesn't serve breakfast however there is a waffle...

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Helpful?
Thank Susan Y
OpsManager123, General Manager at Courtyard Charlotte Gastonia, responded to this review

Thank you for your multiple night’s stay at the Courtyard Gastonia and for sharing about your wonderful experience. We are glad that you and your husband had a pleasant stay at our hotel. It is nice to learn that our location was convenient for you and that you enjoyed the outstanding service by our staff as well as our great...

Reviewed 29 September 2015

We stayed at this hotel for 2 nights last weekend. We had reservations for 2 months. The location was on the corridor where the pool and "party room" are. Well there was a party and it was loud. Nothing evil - just kids running up and down the hall till midnight. The staff was very nice but did not want...

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Helpful?
Thank BJCtravelin
OpsManager123, General Manager at Courtyard Charlotte Gastonia, responded to this review

We appreciate your choice to stay with us. Please accept my apologies for any of the disturbance caused by the other group of guests. We try to create a pleasant hotel experience by providing clean, properly functioning and comfortable rooms and facilities, and it seems that our other guests made that a challenge. I am glad we were able to...

St George Island, FL
Reviewed 16 September 2015

I want to thank the staff for making my stay with the hotel a very pleasant one. The hotel was clean and everything was great. There are only 2 recommendations I would like to make --- the mattresses were a little hard and you might want to consider upgrading them and also for us women travelers, a makeup mirror would...

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Helpful?
Thank JoAnn S
HotelMgr2015, General Manager at Courtyard Charlotte Gastonia, responded to this review

Thank you for staying with us here at the Courtyard Gastonia and for taking the time to write your review. We are pleased to hear that you enjoyed your visit and your compliments were a pleasure to read. We are delighted to learn that you were thoroughly spoiled by our team. Your remarks are much appreciated and we look forward...

Gastonia, North Carolina
Reviewed 10 September 2015

Staying away from your home for repairs is stressful enough .From day one, walking into the door of the Marriott Gastonia, has been a wonderful experience. Jansen at the front desk, with a warm, and welcoming presence ,kind and intelligent personality. Working miracles to get my room just the way I want it.Since I have been here and will be...

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Helpful?
Thank 425hometown
HotelMgr2015, General Manager at Courtyard Charlotte Gastonia, responded to this review

Thank you for your review regarding your recent stay with us and for praising our entire team at the Courtyard Gastonia. Our associates are happy to provide personalized customer service and to make every guest feel as comfortable as possible while being away from home so we are glad that you were enthralled with the hospitality you received from our...

Marietta, Georgia
Reviewed 4 September 2015

I stay at a Courtyard because they are all the same, and I know what to expect. It's my home away from home, and that sameness is comforting to me. This Courtyard did not disappoint. However, there were very few power outlets in my room - I had to ask the front desk for a cord extender with extra plugs...

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Helpful?
Thank Jason L
TheHotelGM, Manager at Courtyard Charlotte Gastonia, responded to this review

Dear Jason, We appreciate the time you took to give us your feedback. It is never our intention to disappoint a guest in any way, and we are very sorry that the number of electrical outlets was insufficient for your devices. We do try to maintain Courtyard's high standards, and I have shared your concerns with the Management Team so...

Reviewed 4 September 2015

I had the opportunity to meet some of the team and specifically Elice, Don, Amina & Angie have been beyond accomodating and insured our stay met beyond our expectations. They are so helpful, courteous, friendly and professional. THANK YOU TEAM MARRIOTT GASTONIA

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Helpful?
Thank Melissa G
TheHotelGM, General Manager at Courtyard Charlotte Gastonia, responded to this review

Thank you for your fantastic praises for our team at the Courtyard Gastonia. Our goal is to be able to make every guest feel as comfortable as possible while being away from home and we are happy that Elice, Don, Amina & Angie added more value to your wonderful stay experience. They will be motivated reading your flattering remarks. Thank...

Somerset, New Jersey
Reviewed 3 September 2015

I have been to the Courtyard Gastonia 2x in the last 6 weeks for 3 day business meetings. On all occassions I was treated kindly by Don in Maintenance, Elice in Housekeeping and Amina and Angie in Front Desk/Market Cafe Services. They made my stay so much better just by their smiles and genuine, sincere Customer Service. They should be...

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Helpful?
Thank Judy H
TheHotelGM, General Manager at Courtyard Charlotte Gastonia, responded to this review

Thank you Judy, for giving us a chance to host your stay here at the Courtyard Gastonia each time you are in the area for your business meetings. We are delighted that our valuable associates like Don, Elice, Amina and Angie truly make a difference with their exceptional service and hospitality again and again. They will be thrilled to see...

Gastonia, North Carolina
Reviewed 1 September 2015

The employees that work the front desk and the bistro are friendly and make you want to come back to stay again. I always stay here for work and love it... Can't wait to see Brandy's smiling face to check me and have Danielle make me a mean drink.

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Helpful?
Thank Artensley B
TheHotelGM, General Manager at Courtyard Charlotte Gastonia, responded to this review

Thank you for staying with us at the Courtyard Gastonia and for the perfect rating. We appreciate you for taking the time to write about your positive experience with our associates, especially our front desk team at our hotel. We take great pride in delivering excellent Marriott service and comments like yours assures me that we are on the right...

Denver, Colorado
Reviewed 30 August 2015

I had a much better stay here the second time I stayed, I ate breakfast for 2 days and had cereal. My room was nice and clean. The TV was a little small compared to other hotels I have stayed in. I liked the double shower head, it was a pleasant surprise. I would recommend this hotel to other who...

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Helpful?
Thank Mary J
TheHotelGM, General Manager at Courtyard Charlotte Gastonia, responded to this review

Thank you for giving us a chance to serve you once again and for your wonderful feedback. We are so happy that your stay here at the Courtyard Gastonia was a comfortable one and that your clean room as well as the breakfast we served was to your satisfaction. Thank you for recommending us to others and we look forward...

Albemarle, North Carolina, United States
Reviewed 5 August 2015

I stay at this facility almost every week....The amazing staff is the reason I chose thi hotel Brandy and Kim , Amanda . Geanette , Amina are great They welcome me and make sure my needs are met I could stay anywhere i like but Courtyard is my pick simply because of Staff

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Helpful?
Thank Rick P
TheHotelGM, General Manager at Courtyard Charlotte Gastonia, responded to this review

Thank you for your choosing the Courtyard Gastonia once again. We were pleased to hear that you enjoyed your stay and thank you for your kind compliments about the associates you have mentioned, please be assured I will pass on your comments onto them. We take great pride in delivering excellent service and I am glad to hear that we...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Courtyard Charlotte Gastonia

Address: 1856 Remount Rd, Gastonia, NC 28054-7414 (Formerly Courtyard by Marriott Gastonia)
Region: United States > North Carolina > Gastonia
Price Range: ₹ 5,830 - ₹ 11,725 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Charlotte Gastonia 3*
Number of rooms: 130
Reservation Options:
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Also Known As:
Courtyard By Marriott Gastonia Hotel Gastonia
Courtyard Gastonia
Gastonia Marriott
Gastonia Courtyard
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Charlotte Gastonia staff and other travellers.
3 questions
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Rancho Cucamonga, California
4 months ago
over a year ago

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Questions? Get answers from Courtyard Charlotte Gastonia staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for balcony room”
 of 5 bubbles jctjenks97, 12 Mar 2017 | Read review
“Upper rooms are quiet and secluded.”
 of 5 bubbles Gregpirch, 7 Mar 2017 | Read review
“Ask for a balcony room.”
 of 5 bubbles NYSightCr, 28 Dec 2016 | Read review
“Ask for Brandy or Kimberly”
 of 5 bubbles Shia715, 19 Oct 2016 | Read review
“Great newly renovated room”
 of 5 bubbles each1teach120003, 11 Aug 2016 | Read review
5 of 5