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Courtyard Charlotte Gastonia

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Courtyard Charlotte Gastonia
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223 Reviews from our TripAdvisor Community

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Showing 221: English reviews
Santa Rosa Beach, Florida
Reviewed yesterday NEW

First impressions for me are critical. When I walk in to a hotel and have to walk past cigarette butts strewn about with empty food containers laying by the doors, I immediately get defensive. The hotel itself was not bad and the rooms were clean and a little fresh decorating was done recently but not a total remodel. The rate...

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Helpful?
Thank onceinawhile31
Reviewed 1 week ago via mobile

First time at this location. Initial appearance is that it is new or just had a makeover. Big open lobby area. Big enough to hold a meeting if needed. Room was clean and smelled fresh. I was a little turned off with the mildew in the tub. But overall a very clean room. Front desk was very polite and even...

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Helpful?
Thank Todd P
ManagerX1, Manager at Courtyard Charlotte Gastonia, responded to this review

Thank you for staying with us at the Courtyard Charlotte Gastonia. We are happy you were impressed by our facilities, your clean room and the service you received from our front desk staff. We appreciate your feedback and hope to see you again the next time you are in the Gastonia area. Safe travels! Olivia Popplewell General Manager

Titusville, Florida
Reviewed 2 weeks ago

We stayed at this Courtyard for 2 nights. The check-in staff was very friendly and helpful. They always had a smile on their face and a friendly greeting. Our room on the 4th floor was quiet and comfortable. The room was very clean, fresh and spacious. The beds were wonderful. The AC was a little hard to regulate, but we...

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Helpful?
Thank ammomof3
ManagerX1, Manager at Courtyard Charlotte Gastonia, responded to this review

Thank you for sharing your comfortable experience with us at the Courtyard Charlotte Gastonia. We are delighted to know you were very pleased with our courteous service, quiet rooms, and all our on-site facilities. Thanks for allowing us to be of service. We hope to have the pleasure of doing so again. Olivia Popplewell General Manager

Fort Myers, Florida
Reviewed 2 weeks ago via mobile

We had a very quiet night at this location. The room was a decent size as well as the bathroom area. The water pressure in the shower was very strong. The only negative is that it didn't include a free breakfast.

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Thank Phillitravels
ManagerX1, Manager at Courtyard Charlotte Gastonia, responded to this review

Thank you for sharing a review of the Courtyard Charlotte Gastonia. We are pleased that you enjoyed your visit and appreciate your gracious comments about your comfortable room and our location. It was our pleasure hosting you and we look forward to seeing you soon! Olivia Popplewell, General Manager

Reviewed 3 weeks ago via mobile

The morning staff made me skeptical that my stay would be better than Any other hotel. Managers unavalible and the could barely understand the little girl working the front desk. But their night staff made my choice to stay here worth it! They were extremely accommodating and made me feel as if I were with family. They definetly have that...

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Thank travelerreview1500
ManagerX1, Manager at Courtyard Charlotte Gastonia, responded to this review

We appreciate the time you took to give us your feedback. Thank you for your wonderful comments about our staff. However, it is never our intention to disappoint a guest in any way, and we are very sorry for the service issues you had during your stay. I have shared your concerns with my management team to ensure improvement moving...

Brooklyn, New York
Reviewed 3 weeks ago

We stayed here over the Christmas holidays and thoroughly enjoyed it. The staff is friendly and helpful. The rooms are well appointed and the beds are very comfortable. The in-house Bistro has great coffee in the morning and really good breakfast selections. We enjoyed the huge fireplace in the tastefully decorated common area. The hotel's location was very convenient to...

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Helpful?
Thank NYSightCr
ManagerX1, Manager at Courtyard Charlotte Gastonia, responded to this review

Thank you for your stay at the Courtyard Charlotte Gastonia and leaving kind comments. We are fortunate to host many special occasions and holidays, and it is always our pleasure to provide excellent facilities with clean and comfortable rooms. We appreciate your business and hope to have you visit with us again. Stay safe during your travels! Olivia Popplewell, General...

Reviewed 3 weeks ago

Our stay here was great, The rooms were comfortable, I used the Fitness center, it was good but not as i thought, it could be better. Oh, The housekeeping were really friendly, especially Heidy and Mirna they are nice, and they really do a good job in the room. Even in the Front Desk, there was a good attention from...

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Helpful?
Thank Wilmer L
ManagerX1, Manager at Courtyard Charlotte Gastonia, responded to this review

Dear Wilmer, Thank you for staying with us and for taking the time to write about your positive experience with our staff at the Courtyard Charlotte Gastonia. We take great pride in delivering excellent Marriott service and comments like yours assure me we are on the right track. It was our pleasure hosting you, and we hope to welcome you...

Capitol Heights, Maryland
Reviewed 3 weeks ago

This was my first time staying here and I was very impressed. All the staff that worked during the Christmas holiday was courteous and super helpful. I would like to shout-out Mr. Sidney Gary who made my dining experience at the hotel, exceptional. His service was always with a smile and I appreciate the timeliness in which the food was...

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Thank MsDHS
ManagerX1, Manager at Courtyard Charlotte Gastonia, responded to this review

Thank you for your review and for staying with us at the Courtyard Charlotte Gastonia. We are so pleased to hear you enjoyed your visit and your compliments were a pleasure to read. I am delighted to hear you were thoroughly spoiled by our team and we look forward to welcoming you back very soon. Travel safe! Olivia Popplewell, General...

Banner Elk, North Carolina, United States
Reviewed 4 weeks ago via mobile

I've stayed here many times, left a couple reviews and will stay here again, but this week was not a great experience. Our shower had no hot water the first morning and showering wasn't pleasant. Maintenance fixes the hot water by the time we returned on the second day, but we had no light in the bathroom. At 6pm we...

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Helpful?
Thank Greg G
ManagerX1, Manager at Courtyard Charlotte Gastonia, responded to this review

Greg, Thank you so much for returning to our hotel. We appreciate your comments, negative and positive, in order for us to improve. Please accept my apologies for the service issues with your room and our staff's response to your needs. We aim to exceed all our guests' expectations, and I am sorry this was not your experience. I have...

Summerfield, Florida
Reviewed 14 December 2016 via mobile

Stopped here after driving 14 hours. Easy on and off Thruway. Staff was very friendly. Room was comfortable with the usual amenities. Bed a smidgen hard but doable. Many businesses around if you want to shop or eat. Will be back

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Helpful?
Thank Karen T
ManagerX1, Manager at Courtyard Charlotte Gastonia, responded to this review

Dear Karen, We appreciate your nice review of Courtyard Charlotte Gastonia. We strive to provide service and amenities that are worthy of this kind of feedback - thank you so much! We look forward to having you as our guest again. Olivia Popplewell, General Manager

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room

Additional Information about Courtyard Charlotte Gastonia

Address: 1856 Remount Rd, Gastonia, NC 28054-7414 (Formerly Courtyard by Marriott Gastonia)
Region: United States > North Carolina > Gastonia
Price Range: ₹ 6,059 - ₹ 11,710 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Charlotte Gastonia 3*
Number of rooms: 130
Reservation Options:
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Also Known As:
Courtyard By Marriott Gastonia Hotel Gastonia
Courtyard Gastonia
Gastonia Marriott
Gastonia Courtyard
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Charlotte Gastonia staff and other travellers.
3 questions
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Rancho Cucamonga, California
2 months ago
over a year ago

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Questions? Get answers from Courtyard Charlotte Gastonia staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a balcony room.”
 of 5 bubbles NYSightCr, 28 Dec 2016 | Read review
“Ask for Brandy or Kimberly”
 of 5 bubbles Shia715, 19 Oct 2016 | Read review
“Great newly renovated room”
 of 5 bubbles each1teach120003, 11 Aug 2016 | Read review
“all rooms in my experience would be fine for business.”
 of 5 bubbles rreddock, 1 Aug 2016 | Read review
“any balcony room- definitely worth it if you have some down time”
 of 5 bubbles 421tracyw, 12 Apr 2016 | Read review
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