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Comfort Inn

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218 Reviews from our TripAdvisor Community

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Showing 218: English reviews
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Franklin, North Carolina
Reviewed 3 weeks ago

I stayed here with my wife and daughter while visiting Franklin on business. This hotel was clean, comfortable, and the staff was very friendly and helpful. The continental breakfast was good and the hotel is affordable especially if you book early.

Thank RevRmg
Fort Myers, Florida
Reviewed 25 July 2016 via mobile

This is a wonderful place to stay! It is clean and the staff are friendly! Here are the great things about this hotel: -clean! -comfortable bed with comfy pillows! -clean! -up to date decor throughout! -clean! -breakfast buffet is fresh, well stocked, clean, and replenished often. -did I mention clean? -newspapers available free Monday-Friday. In fact, one was on every...

1Thank Debbie F
About Hotel's Favourite Review
GMNC373, General Manager at Comfort Inn, responded to this review

Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future

Brunswick, Georgia
Reviewed 4 weeks ago

In January we decided to go play in the snow with our grandkids. Arriving late at night, we were unable to reach the cabin where we stay but we were able to make it to this hotel. I called ahead and was graciously told to come on, they had room. We received a friendly greeting and received helped getting the...

Thank S P
GMNC373, General Manager at Comfort Inn, responded to this review

I am so happy to hear that you were very pleased with your stay!!! Thank you for your kind words, We are glad you were able to enjoy our hotel and breakfast, please come again soon!!!! Comfort Inn Franklin NC

Lumijoki, Finland
Reviewed 18 February 2017

The people of this hotel are the best part and did everything and more for us to feel welcome. Rooms were nice and clean and most of all very quiet, so we had a good night sleep. Breakfast was far from something I am used to in Europe, that was the worst part of our stay.

Thank Mervi K
GMNC373, General Manager at Comfort Inn, responded to this review

I am so happy to hear that you were very pleased with our hotel staff, Our staff does try very hard at pleasing all request, Yes I have stayed in hotels in Europe and some of them do offer quite big breakfast buffets, Our breakfast is standard Comfort Inn breakfast which includes Continental Breakfast plus Hot items which include eggs,...

Pooler, Georgia
Reviewed 29 December 2016 via mobile

This is our second stay here at Comfort Inn, Franklin, NC. Debbie was so friendly when we checked in and directed us to some new adventures to explore. We've been treated like old friends on our return stay and have enjoyed our room. The beds and chairs are extra comfy! Their breakfast is always fresh and the guest rooms and...

Thank gingerssnaps
GMNC373, General Manager at Comfort Inn, responded to this review

Thank you for choosing our hotel when in Franklin, I am glad Debbie took care of all your needs while at the hotel, Please come see us again soon!!!! Comfort Inn Franklin NC

Reviewed 24 December 2016 via mobile

Very happy with service and hotel! Clean and safe! Breakfast every AM is a great plus. Rooms were clean, bed not the most comfortable but ok. Bathroom was the best. Up to date and clean. Staff was very friendly and helpful.

Thank Karen B
GMNC373, General Manager at Comfort Inn, responded to this review

We are so happy to hear you had a great time at our hotel, Yes our hotel does pride itself in being clean, comfortable, and with a decent selection of breakfast items!!! I will also let all staff know they are doing a great job!!!! Comfort Inn Franklin NC

Peachland, NC
Reviewed 8 December 2016

Stayed there a week in November. Very clean. Excellent people. Close to downtown Franklin, shopping center, etc. Stop light at entrance to main highway. Lot of antique stores in the area with a variety of items.

Thank 99billyw
Savannah, Georgia
Reviewed 1 December 2016

We were in town on a business trip and normally stayed at another hotel but were unhappy with them from last trip. Everyone, except the blond checkout person, was super nice and helpful. It's easy to get to and clean.

Thank Flasher407
GMNC373, General Manager at Comfort Inn, responded to this review

Thank you for choosing Comfort Inn Franklin as your hotel in Franklin NC, thank you for the compliments of our hotel being easy to get to and clean, We hope to see you again soon!!!

Reviewed 25 November 2016 via mobile

The hotel overall is what is expected of a Comfort Inn. Our room was clean and comfortable minus the bottom of our shower curtain which had black mold spots all over it. The most frustrating part was that the smoke detector in one of the rooms in the vicinity of ours beeped continuously as if it needed new batteries. We...

Thank Briana J
GMNC373, General Manager at Comfort Inn, responded to this review

Thank you for staying with us on your visit here in Franklin, I am sorry to hear about the beeping smoke detector, our maintenance did find it and placed a new battery in there, you just never know when these darn smoke detectors are going to beep. Thanks Management.

Atlanta, Georgia
Reviewed 2 November 2016

The front desk staff were extremely helpful and friendly, and provided a great amount of information for our stay. The hotel was ok, expected amenities for this price point (though in season expect a normally $89 room to cost upwards of $120). I was surprised though at the level of rust/brown staining on the bathroom fixtures, considering how new this...

Thank Scarletleaf
GMNC373, General Manager at Comfort Inn, responded to this review

Thank you for choosing our hotel on your visit, we do feature a hot continental breakfast as we are limited on items due to us not having a kitchen on site, we hope to make improvements and see you again. Thanks Management

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Breakfast included
  • Breakfast Available
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our hotel is the newest hotel in Franklin NC, all our rooms are equipped with microwaves and mini fridges, we also feature an Indoor Pool and Fitness Room, for breakfast we have many items to choose from as we feature a Full Hot Breakfast. We are located near the Appalachian Trail, Harrahs Cherokee Casino, Local Gem Mines, Blue Ridge Parkway, Highlands NC, White Water Rafting, Smokey Mountain Railroad, Biltmore Estate, Dillard House. ... more   less 

Additional Information about Comfort Inn

Address: 313 Cunningham Rd, Franklin, NC 28734-1445
Region: United States > North Carolina > North Carolina Mountains > Franklin
Price Range: ₹ 6,480 - ₹ 9,425 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 61
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Also Known As:
Comfort Hotel Franklin
Comfort Inn Franklin
Franklin Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn staff and other travellers.
2 questions
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West Palm Beach, Florida
over a year ago

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Questions? Get answers from Comfort Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“not close to shopping”
 of 5 bubbles Flasher407, 1 Dec 2016 | Read review
“Rooms ending in 07 are right next to the elevator.”
 of 5 bubbles Scarletleaf, 2 Nov 2016 | Read review
“Great view and not a very big hotel.”
 of 5 bubbles Bamafan222003, 24 Sep 2016 | Read review
“All are quiet rooms, no noises in three months I was around”
 of 5 bubbles ken775, 22 Aug 2016 | Read review
“Talk with Debbie. See comment above.”
 of 5 bubbles jmcburney2016, 22 Aug 2016 | Read review
5 of 5