We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Comfort Inn

Save
Share
Traveller (16)
Room & Suite (11)
Pool & Beach (4)
Overview
  • Excellent54%
  • Very good22%
  • Average11%
  • Poor6%
  • Terrible7%
Travellers talk about
“indoor pool”(22 reviews)
“front desk”(35 reviews)
“room was clean”(13 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Family Rooms
Fitness centre
2 Star accommodation
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
Reviews (246)
Filter reviews
246 results
Traveller rating
127
56
28
17
18
Traveller type
Time of year
LanguageEnglish
127
56
28
17
18
Show reviews that mention
All reviewsindoor poolfront deskroom was cleanwould stay here againshort drivethree nightsking bedstaff was very friendly and helpfulcontinental breakfastgreat place to staynice stayncmountainscerealratescleanliness
FilterEnglish
Updating list...
1 - 5 of 246 reviews
Reviewed yesterday via mobile

From the minute we pulled in I knew it would be nice. I went in to get my key, the gentleman at the desk was very friendly, when we got to our room it was very nice and clean. It was very big, the beds...More

Thank dave36645
Reviewed 2 weeks ago

It's a Comfort Inn in an area with few Hotels at a reasonable price. If you are looking for more upscale then you've probably looked at the wrong place. The customer service at check-in was great, the room was clean, the breakfast was standard, the...More

Thank David R
Reviewed 4 weeks ago

Loved the cleanliness of the hotel. The location wasn't bad and will stay here again when coming back through. Only had interaction with one staff member when i checked in, she knew her stuff and checked us in quickly but wasn't very talkative which was...More

1  Thank Tony P
Response from GMNC373, General Manager at Comfort InnResponded 3 weeks ago

Tony Thanks for staying with our hotel In Franklin NC, here at Comfort Inn we strive for cleanliness, a polite staff and a great breakfast, we use all feedback to improve our operations on a daily basis, we hope to see you soon!!!!

Reviewed 4 weeks ago

very quiet and clean facility. great bed with numerous pillows. friendly staff. great location. i slept better than most hotels. highly recommend. nothing negative. very fair price. left before breakfast so can not comment. enjoy!!

Thank kenfour
Response from GMNC373, General Manager at Comfort InnResponded 4 weeks ago

Thank you for your nice review on our hotel, we are excited you picked our hotel when you came to Franklin, we hope to see you again soon Thanks Manangement

Reviewed 7 July 2018

We love staying here and have done so on many trips. The staff is wonderful and the rooms are well kept! We will be back! The views of the mountains are beautiful. They have a great heated pool that is indoors and well maintained. They...More

Review collected in partnership with this hotel
Thank jeffreysD4367TT
Response from GMNC373, Front Office Manager at Comfort InnResponded 12 July 2018

Thank you for saying such great words about our hotel, we appreciate the business and hope to see you soon!!

View more reviews
About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Free Parking
Wheelchair Access
Meeting Rooms
Breakfast included
Self-Serve Laundry
Breakfast Available
Laundry Service
Multilingual Staff
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$ 104 - US$ 148 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Franklin
#2 Family Hotel in Franklin
#3 Quiet Hotel in Franklin
#6 Quaint Hotel in Franklin
Room types
Family Rooms, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 104 - US$ 148 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Franklin
#2 Family Hotel in Franklin
#3 Quiet Hotel in Franklin
#6 Quaint Hotel in Franklin
Room types
Family Rooms, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (16)
Room & Suite (11)
Pool & Beach (4)
Dining (3)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Sandra S
28 March 2017|
Answer
Response from Loopylue | Reviewed this property |
Not sure but I think some do and some don't. I saw signs saying no dogs and I remember one saying small dogs allowed with separate deposit. Best to call each location I heard dogs at two locations.
0
Votes
Sandra S
28 March 2017|
Answer
Response from Sandra S |
do you allow dogs?
0
Votes
LESLIE O
21 March 2016|
Answer
Response from GMNC373 | Property representative |
we have 4 dog friendly rooms which must be booked with hotel directly these are 4 dedicated rooms, we are proud to say that are 4 pet rooms are equal to all other rooms. all of our rooms are brand new, as well as our 4 dog... More
0
Votes
Room Tips
"all hallways were quiet"
Read review
"Our room was 315, facing parking lot but quiet. But whole floor smelled a little like cigarettes."
Read review
"All rooms are good. Quieter rooms are away from elevator"
Read review
"Our rooms were on the 3rd floor and were excellent."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing