We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviews front desk solid choice oatmeal pool and hot tub pancake machine an early flight clean rooms sliding rock king bed sausage many choices free breakfast parking lot would stay here again biltmore estate shuttle service sierra nevada brewery
Mercedes at the front desk went above and beyond expectations to take care of our familly and the High Point University vollyeball team and parents. She was truly outstanding.
The hotel is new and convenient for the area. Thanks Mercedes!
I chose this hotel because of the proximity (less than a mile) to the Asheville Regional Airport and the fact that they run a 24 hour shuttle to the airport. I found the room to be basic but clean. The bed was comfortable. Everything in...More
Thank Thomas L
Response from TeamMarriott, General Manager at Fairfield Inn Asheville AirportResponded 3 weeks ago
Dear Thomas L,
We are delighted you were pleased with the quality of our service and facilities. We work hard to make sure our guests leave happy, and we're so glad you recognized our efforts. Thank you for staying with us and also for the...More
Too many deficiencies for my liking:
1. Could not follow my guest profile on second consecutive stay.
2. Obvious damage to bath tub.
3, Elevator Inspection appeared to have expired.
General Manager has been contacted: I am awaiting his responce.More
Thank Dave E
Response from TeamMarriott, Manager at Fairfield Inn Asheville AirportResponded 4 weeks ago
Thank you for returning to our hotel and for sharing your observations. It saddens us to read your feedback, as we always want to provide our guests with an excellent stay. We apologize for any inconveniences caused to you, and we hope we...More
We had an early flight on Monday so we stayed at the Fairfield Inn Asheville Airport on Sunday evening.
The check in process was quick.
This hotel feels at least twenty years old with updated paint, carpeting and basic furnishings. It’s an old school hotel...More
Response from TeamMarriott, Manager at Fairfield Inn Asheville AirportResponded 1 October 2018
Thank you so much for your review. Although the look and feel of our hotel did not meet all of your expectations, we are glad our location perfectly suited your needs and that you appreciated our complimentary shuttle service. We appreciate your feedback...More
Stayed here at the last minute when had to change plans because of hurricane. Called day of and got a decent rate for two nights. T at the front desk was super nice and helpful. Hotel was older but rooms were ok. Nice size pool...More
Response from TeamMarriott, Manager at Fairfield Inn Asheville AirportResponded 17 September 2018
Thank you for being so specific in your evaluation of our hotel. We apologize for the problems you experienced with your rate and the time it took to resolve this. We're glad everything was taken care of to your total satisfaction. We appreciate...More