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Extended Stay America - Fayetteville - Cross Creek Mall

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Traveller (42)
Room & Suite (23)
Pool & Beach (3)
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Overview
  • Excellent64%
  • Very good19%
  • Average7%
  • Poor5%
  • Terrible5%
Travellers talk about
“oatmeal”(7 reviews)
“dairy road”(3 reviews)
“nice pool”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
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Offers from Extended Stay America - Fayetteville - Cross Creek Mall
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Offers from Extended Stay America - Fayetteville - Cross Creek Mall
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Rooms
30 Jul31 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (155)
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Hotel's Favourite
Reviewed 8 May 2018 via mobile

Over the past five years or so, I have probably stayed in 10 different Extended Stay America hotels. This one was by far the nicest I have ever stayed in. Very clean. The property is well cared for and the customer service was excellent.More

Thank John J
Response from 00esa, Manager at Extended Stay America - Fayetteville - Cross Creek MallResponded 9 May 2018

John, thanks for being loyal to our brand and sharing your review with us. It is a sheer pleasure to know you liked our well-maintained property and that our excellent service made your stay a comfortable one. Your review is appreciated, and we hope to...More

Reviewed 4 March 2018 via mobile

Clean place to stay. Staff was nice. Like the fact of a private room. On the downside the breakfast consisted of double chocolate muffins, hard oat batsand coffee. Also the toilet didn't flush properly. I think ithe has something to do with water conservation. But...More

Thank jenniferlp4
Response from 00esa, Manager at Extended Stay America - Fayetteville - Cross Creek MallResponded 5 March 2018

Jennifer, thank you for staying at Extended Stay America. We are happy to know you liked our courteous service and well-kept property. We value your feedback as it will help us improve our facilities moving forward. Thanks for being our guest, and we look forward...More

Reviewed 8 December 2017

it used to be a good hotel, now when you check in there is a trash can full of trash from the previous guest, and when you don't have a hot water, the front desk doesn't care. This hotel used to be place to go...More

Review collected in partnership with Extended Stay
Thank S3698VEjanb
Response from 00esa, Manager at Extended Stay America - Fayetteville - Cross Creek MallResponded 9 December 2017

Thank you for your review. Please accept our sincere apologies for not living up to your expectations, or ours. We strive to provide wonderful hospitality to all of our guests, but we obviously let you down. Your feedback is important to us, and we will...More

Reviewed 9 October 2017

Only problem was smell in hallway. Personnel were helpful and nice to deal with. Very convenient location. Nice having the suite, more living get space. They are pet friendly which is the main reason we chose this hotel. Will try another Extended Stay if we...More

Review collected in partnership with Extended Stay
Thank Jean C
Response from 00esa, Manager at Extended Stay America - Fayetteville - Cross Creek MallResponded 10 October 2017

Jean, thank you for staying at Extended Stay America while here for your reunion. We are pleased to read our courteous associates and the pet-friendly feature left you with a good impression of our hotel. Your feedback is of utmost value to us as it...More

Reviewed 9 August 2017

I am in Fayetteville for an assignment that will last for at least 3 months. So far, my start had been awesome. Everyone here is so kind and extremely helpful. It is quiet and private. I would definitely stay here if I return to this...More

Review collected in partnership with Extended Stay
Thank Marsha M
Response from 00esa, General Manager at Extended Stay America - Fayetteville - Cross Creek MallResponded 10 August 2017

Marsha, thanks for the awesome feedback. Making sure that every guest has an excellent experience is our #1 priority, and everyone on the team appreciates hearing these compliments. It is our pleasure hosting you at Extended Stay America - Fayetteville - Cross Creek Mall, and...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Laundry Service
Self-Serve Laundry
Breakfast included
Meeting Rooms
Room amenities
Microwave
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$ 93 - US$ 145 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Business Hotel in Fayetteville
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 93 - US$ 145 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Business Hotel in Fayetteville
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (42)
Room & Suite (23)
Pool & Beach (3)
Dining (2)
Business Centre & Event Rooms (2)
Questions & Answers
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henrocking
13 July 2016|
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