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I was to be in E City for a reunion and came across The Pond House in my search for accommodations. Growing up there, i have always wanted to see inside. I was not disappointed. Martha has done a wonderful service to our community to...More
This business is a shining star and a treasure for the area. The grounds are beautiful maintained. We were amazed about how lovely the inside of the house as well. We loved our host Mrs. Johnson. She provided us with a welcoming choice of beverages...More
We had no idea what to expect since we had never been in a B&B previously. It exceeded all of our expectations. The home is beautiful, the owner was very friendly and just like family, and the rooms comfortable and clean. This is a 75...More
After having made our reservations, I happened onto the preceding reviews posted here. I think it is vital to post a more recent, and quite favorable review. I am not sure what the other reviewers expected in a B&B, or how the property and hostess...More
The Pond House Inn provided a perfect base to support my business trip to Elizabeth City. It was located a few blocks from downtown, but on a beautiful piece of land with views of the water that created a nice break from all the meetings...More
Response from ThePondHouseInn | Property representative |
We try very hard to resolve all issues guests disclose to us. Unfortunately, neither of these guests approached us with a problem--they only complained after they left, which gives us no opportunity to satisfactorily resolve... More
We try very hard to resolve all issues guests disclose to us. Unfortunately, neither of these guests approached us with a problem--they only complained after they left, which gives us no opportunity to satisfactorily resolve the issue. One winter guest was apparently sensitive to a propane gas fireplace in the library. Had we known of their sensitivity, we would have turned off the fireplace. The other guest, who also did not bring their issue to us, apparently reacted to a routine pest control spray outside the house. Had they notified us of their problem, we would have offered them another room, but they did not bring their complaint to our attention. We do not use any petroleum products anywhere in the house.