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Quality Inn & Suites Medical Park

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Quality Inn & Suites Medical Park
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342 Reviews from our TripAdvisor Community

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Showing 340: English reviews
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Reviewed 1 week ago

I've never stayed on this side of Durham. I had something to do in the area so I took a chance at this property. This property is very old and worn down. I stayed on the third floor indoor part of the property. Walking around certain areas of my room I thought I was going to fall through the floor....

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Helpful?
Thank England I
Sam A, Manager at Quality Inn & Suites Medical Park, responded to this review

Thank you for taking the time to bring your concerns regarding your issue to our attention. Please accept our sincere apologies for any inconvenience you experienced during your stay. We arer in the process of doing the renovation at our property which will be starting very soon. We expect it to finish it in 4-6 weeks. We would love to...

Jacksonville, Florida
Reviewed 2 weeks ago

Most friendly and helpful receptionist ever, that is lovely and great first impression of hotel. For some emergency I had to visit NC and booked this hotel at last moment. Fortunately everything about the hotel was exceptional. It was clean, stylish, roomy, friendly staff and wonderful breakfast in morning. Great values for money. Room itself was well equipped and comfortable....

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Helpful?
Thank vijaykasera
Sam A, Manager at Quality Inn & Suites Medical Park, responded to this review

Thank you for your review. We sincerely appreciate your feedback, as it provides us with the valuable information needed to correct our shortcomings and improve on the services we offer to our guests. We are glad to know that you enjoyed your stay with us and hope to host you again whenever you visit this Raleigh-Durham area. Your comments will...

Danielsville, Georgia
Reviewed 3 weeks ago

Unfortunately my stay included a bed bug infestation that required medical treatment for multiple bed bug bites. It was compounded by a management team that continues to be slow to respond and disinterested. As a frequent business traveler with hundreds of hotel stays annually, this is by far some of the poorest service I have experienced.

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Helpful?
Thank DougS368
Sam A, Manager at Quality Inn & Suites Medical Park, responded to this review

Thank you for sharing your experience & concerns with us. Please accept our sincere apology for the circumstances that occurred involving your visit. Upon receipt of yours complain, we did take the necessary action required and had room inspected thoroughly by a professional paste control company. We have received a report from them stating no Bug Activity in the room....

Durham, North Carolina
Reviewed 20 January 2017

The website and ads for this MOTEL fail to identify it as such, which I find to be deceptive. For the price point, there are several better quality, newer, and fresher HOTEL-style accommodations within less than a mile from this old, tired establishment. It was clean and pleasant enough but not a good value as the rack rate was about...

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Helpful?
Thank Terry L
Sam A, Manager at Quality Inn & Suites Medical Park, responded to this review

Thank you for taking the time to bring your concerns regarding your issue to our attention. We value your patronage and certainly want to know if you are dissatisfied in any way. Please accept our sincere apologies for any inconvenience you experienced during your stay. We strive for perfection in our hotel rooms and service, and the comfort of our...

Singapore, Singapore
Reviewed 22 December 2016

Urgently found a room here after Airbnb accommodation cancelled on us while we were in the air en route to destination. Paid just under US$80 per night. Location is good. Just 7 minutes away from Duke University East Campus. A couple of fast food joints nearby. There is a nice Cracker Barrel restaurant just next door. We ate there a...

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1Thank Ks T
Florida
Reviewed 30 November 2016

We booked this hotel for a short stay over Thanksgiving. We chose it because it was very inexpensive and close to where we wanted to be (visiting family). The bed was very comfortable, the room large. Breakfast was a pleasant surprise and included eggs, sausage and waffle-maker as well as other standards; there is Cracker Barrel next door if you...

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Thank ontheroadagain1313
Greenville, South Carolina, United States
Reviewed 27 November 2016 via mobile

The location is satisfactory, and the room itself was spacious and nice enough. Comfortable king bed. It met our needs for a short visit. Desk service was friendly and professional. Breakfast was a little better than is usual at a a chain at this price point. The only real negative is that the elevator is outside the main part of...

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Thank RNshaw
Murfreesboro, Tennessee
Reviewed 10 November 2016

I booked this hotel on hotels.com. The rate was nonrefundable. I found out minutes later that we could stay with our son, who is a Duke student. I called hotels.com to see if we could cancel. They called the hotel and the person said that we would not be charged for the cancellation. I got a $200 charge from the...

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Thank akallen48
Newport News, Virginia
Reviewed 4 November 2016

Very disappointed from the very beginning. I am not a complaining kind of person, but people need to know before booking here. My sister and I were at Duke for a medical procedure I needed. Driving up to the hotel, I was disappointed that the handicapped parking was a fair walk from the entry (further complicated by my medical procedure)....

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Thank Amy G
Lexington, Kentucky
Reviewed 23 October 2016

Our stay at this Quality Inn was lovely and it seemed well taken care of. Comfortable and clean rooms was surely appreciated. Better Lighting in the parking lot may be required. Staff is very friendly and pleasant to talk to. Overall will recommend this place.

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Thank brewerfamilync

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Multilingual Staff
  • Breakfast included
  • Breakfast Available
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Conveniently located off I-85 and within minutes of Duke University and Duke Hospital. All of our rooms & Suites include a 32" Flat Screen, Luxury Vanities, Refrigerator, Microwave, and more.Come an enjoy a relaxing swim in our newly reconstructed pool! We also offer a complimentary expanded continental breakfast with hot items in the mornings, business center and 24 hour access to fitness room. Whether you are planning to visit for business or leisure, you will enjoy our signature service and the upscale amenities we have to offer. At Quality Inn & Suites,Durham we always strive to reinvigorate the hotel experience and provide our guests with a home away from home atmosphere, with spacious comfortable suites, featuring all the extras that make a difference when traveling. ... more   less 

Additional Information about Quality Inn & Suites Medical Park

Address: 3710 Hillsborough Rd, Durham, NC 27705-2906 (Formerly Quality Inn)
Region: United States > North Carolina > Durham
Price Range: ₹ 4,412 - ₹ 6,084 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites Medical Park 2.5*
Number of rooms: 115
Reservation Options:
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Also Known As:
Quality Hotel Durham
Quality Inn Durham
Durham Quality Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites Medical Park staff and other travellers.
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Questions? Get answers from Quality Inn & Suites Medical Park staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you can get a room with an outside-facing window that will probably be preferable to those with the windows facing the exterior walkway.”
 of 5 bubbles 219terryl, 20 Jan 2017 | Read review
“Good location near to Duke University”
 of 5 bubbles 74kst, 21 Dec 2016 | Read review
“The top floor was quiet, but also visually creepy.”
  • Discoloration around the room's wall lamps turned out to be mold.
  • This shows that a wet tissue could easily remove the mold.
  • Underside of the soap dish in the shower (very visible while using the toilet).
  • Rusty tub, but we really thought someone had vomited in it.
 of 5 bubbles amygY5917VN, 4 Nov 2016 | Read review
“3rd floor room are much wider and interior access”
 of 5 bubbles shakarh2016, 19 Aug 2016 | Read review
“3rd floor is better”
 of 5 bubbles 195shannont, 14 Aug 2016 | Read review
5 of 5