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Durham Marriott City Center

Marriott HotelsUS$ 229*
View Deal
#25 of 71 Hotels in Durham
Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
US$ 301*
US$ 229*
US$ 254*
US$ 301*
US$ 228*
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Durham Marriott City Center
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390 Reviews from our TripAdvisor Community

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Showing 379: English reviews
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Charlotte, North Carolina, United States
Reviewed yesterday NEWvia mobile

We have stayed here in the past. This place has undergone some great renovations and it appears the front door is next and maybe one of the last. We like to stay here if we can when we come in town for DPAC events Our room was lovely and very efficient and the rooms have a European flair about them....

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Helpful?
Thank Eileen D
Charlotte, North Carolina
Reviewed 6 days ago NEW

Everything was pretty good except for one very important thing -- they didn't change the sheets on the bed from the previous guest. One of the bed pillows smelled entirely and strongly like women's perfume -- clearly used by another guest. Unacceptable. I enjoyed the restaurant at the hotel -- good food. The front desk personnel were good. Didn't enjoy...

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Helpful?
1Thank telllikeitis
Michael M, General Manager at Durham Marriott City Center, responded to this review

Dear Telliketis, Thank you very much for taking the time to let us know about your stay and where we need to improve on. It is very important to us to be able to share our guest feedback to make sure we are addressing any areas that we can address, and in your case we can absolutely address this issue...

Reviewed 6 days ago NEW

Good hotel-classic Marriott-Clean-good service-good food-no pool. actually the food was the best part about the hotel-a complete surprise! Should stop by to eat. One of the best breakfast we have had-better than the Waldorf in NYC. Not sure why...

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Helpful?
Thank Nick P
Michael M, General Manager at Durham Marriott City Center, responded to this review

Dear Nick P, Thank you very much for your wonderful feedback about your stay with us regarding the cleanliness, service and "one of the best breakfast" you had! We also, do apologize for our hotel not having a pool on property and truly hope that the other newly renovated amenities were able to make sure you still had a fantastic...

Viera, Florida, USA
Reviewed 1 week ago

We stayed here for 4 days. We found the overall experience below what we have experienced at other large Marriott hotels. There was only one washer/dryer and the staff struggled to provide quarters (hint -- link the cost to the hotel key card). Coffee was not available for free -- exceedingly unusual. The fitness center was very good. The valet...

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Helpful?
Thank FloridaFamilyofFive
Michael M, General Manager at Durham Marriott City Center, responded to this review

Dear FloridaFamilyofFive, I would like to thank you for taking the time to provide us with feedback about your stay with us. We are very sorry that you had to have this type of experience with us, but can assure you we will use your feedback as an educational tool to make sure we are addressing any areas we can...

Palm Beach, Florida
Reviewed 1 week ago

Well, I debated about writing this review, but decided I had to. I am Platinum elite reward member and have stayed at this hotel many times. If you are a business traveler...do not stay here. The room renovations are horrible. I am not quite sure what they were thinking. There is no desk or chair in the room! You heard...

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Helpful?
Thank palmbeachflguy
Michael M, General Manager at Durham Marriott City Center, responded to this review

Dead Palmbeachflguy, It is fantastic to be able to hear about an experience from our Platinum Elite Reward Member at our hotel! I am very sorry to hear about your experience with our newly renovated rooms not meeting your requirements and you can be assured we will share your feedback as well. Our staff and service here are what we...

Stowe, Vermont
Reviewed 1 week ago

This was a mixed bag of tricks - everyone was lovely but: 1. Didn't direct us to any decent places for breakfast - sent us to a donut shop. 2. Didn't have information for mass on Easter Sunday available. 3. I asked them to charge my card for the entire trip - they authorized it. 4. Housekeeper was fantastic, she...

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Helpful?
Thank Michele L
Michael M, General Manager at Durham Marriott City Center, responded to this review

Dear Michele L, I am pleased to read your feedback about your stay with us here. Our staff service is also an element we are very proud of, but it is very apparent we much do a better job in providing information to our guests and being better prepared. All of your feedback will be shared with our team to...

Columbus, Ohio
Reviewed 1 week ago via mobile

My room was very nice and clean. It was recently renovated. I didn't love that the bathroom door is a frosted glass sliding door. It doesn't provide much privacy or keep in the heat while you're taking a shower. All the staff I interacted with were very nice and professional. It was convenient that there is a gym, but it's...

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Helpful?
Thank jennifer1347
Michael M, General Manager at Durham Marriott City Center, responded to this review

Dear Jennifer1347 , I am pleased to read you enjoyed our location which is amongst the best in Durham. Our staff service is also an element we are very proud of. We follow the practice to hire extraordinary staff and your comments assure we did just that! In regards to the glass sliding door we will make sure that your...

Sanford, North Carolina
Reviewed 2 weeks ago via mobile

Will not come back. Don't like the renovation and something was banging and clunking every 30 mins do I couldn't sleep. Pillows were awful. I'm a platinum elite and I've not experienced thus before. While it is close to DPAC, it's not worth the stay

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Helpful?
Thank SwtJerseyGirl
Michael M, General Manager at Durham Marriott City Center, responded to this review

Dear SwtJerseyGirl, Thank you for taking your time out of your day to provide us with your feedback about your stay with us. I am truly sorry that you did not like our renovations and we can assure you it will be shared with our design team. As a Platinum Elite Member with the Marriott Family, we truly value your...

Reviewed 2 weeks ago

Rarely am I compelled to review a hotel, and never when I'm in mid-stay. For this hotel, I'll make an exception. I'm a constant traveler over the last twenty years, and whilst I've stayed in some great locations and terrific buildings, this one really treats you like a *guest*. Not as a customer - but as someone who they recognise...

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Helpful?
Thank sitwi
Michael M, General Manager at Durham Marriott City Center, responded to this review

Dear Sitwi, It is always great to hear about such tremendous feedback from on of our recent guests that just stayed with us here at Durham Marriott City Center! I think you said it best in regards to our "staff" here being the difference than anywhere else as my staff and I truly believe in the do whatever it takes...

Baltimore, Maryland
Reviewed 4 weeks ago via mobile

Very mixed review. Room recently renovated - but had no desk. Staff exceedingly (overly) nice - everyone you passed - even side by side - asks how are you. Window (see photo) had not been washed in... forever? Lobby being renovated. No restaurant in hotel but lots nearby. If not a Marriott member, recommend the Aloft nearby.

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Helpful?
1Thank smh212
Michael M, General Manager at Durham Marriott City Center, responded to this review

Dear smh212, Thank you for taking the time to let us know about your experience with us! We strive to do everything we can to ensure our guests have the most exceptional experience with us. I am truly sorry that your stay was affected by the last part of our renovation and also the cleanliness of the outside windows. I...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
2 Zero 1 Restaurant
2 Zero 1 Restaurant
Cuisines: American
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Durham Marriott City Center. Situated downtown, you'll love how the hotel and the city seamlessly blend the modern and the historic. The Durham Marriott City Center is connected to the 44,000 square foot Durham Convention Center and adjacent to the beautifully restored Carolina Theatre. Minutes away from Duke University, Duke Hospitals, and North Carolina Central University, this modern hotel compliments the heritage and classic architecture found throughout the city. Designed for both the business traveler and family vacationer, our comfortable accommodations and outstanding Marriott service ensure a memorable and productive visit. The Durham Marriott City Center is known for its helpful and knowledgeable staff that will ensure you get the most from your stay. Rooms at the hotel include Marriot's luxurious revived bedding package accompanied by high-definition flat screen televisions. Guests on the concierge level enjoy the added benefit of the concierge lounge serving appetizers and snacks Sunday evening through Friday morning. All guests appreciate the state of the art fitness center highlighted by eight units with 17 inch TV screens. Dining options include the 2 zero 1 restaurant with continental American dining and a casual atmosphere. The 2 zero 1 lounge offers nightly specials and a relaxed setting. So what are you waiting for? Book your room today! ... more   less 

Additional Information about Durham Marriott City Center

Address: 201 Foster St, Durham, NC 27701-3211
Region: United States > North Carolina > Durham
Price Range: ₹ 9,970 - ₹ 19,426 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Durham Marriott City Center 3.5*
Number of rooms: 190
Reservation Options:
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Also Known As:
Durham Marriott City Hotel Durham
Marriott Durham
Hotel Style:
#12 Family Hotel in Durham
#12 Romantic Hotel in Durham
#19 Business Hotel in Durham
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Questions & Answers

Here's what travellers have asked, with answers from Durham Marriott City Center staff and other travellers.
3 questions
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Staten Island
over a year ago
Ellicott City, Maryland

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Questions? Get answers from Durham Marriott City Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book early and ask”
614nickp, 24 Apr 2017 | Read review
“Since the rooms are upgraded, any room would be a good choice”
AmparoAlexandra, 13 Feb 2017 | Read review
“Ask for quiet room”
rochelleforster, 31 Oct 2016 | Read review
“further down the hall”
orlandovisitor, 25 Sep 2016 | Read review
“King room is better appointed than double”
jswATL, 12 Sep 2016 | Read review
5 of 5
Marriott Hotels
US$ 229* /night
View Deal
Hotels.comUS$ 254
Booking.comUS$ 228
HotelQuicklyUS$ 301
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Prices are for 1 room, 2 adults
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