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DoubleTree Suites by Hilton Hotel Raleigh-Durham

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#7 of 70 Hotels in Durham
Certificate of Excellence
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DoubleTree Suites by Hilton Hotel Raleigh-Durham
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877 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree Suites by Hilton Hotel Raleigh-Durham
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Showing 861: English reviews
Reviewed 9 May 2016

Hotel is in a nice setting and functional for quick airport access, but otherwise nothing special. I was given a pretty dark suite overlooking the parking lot. While the suite was large, it had a dingy, long in the tooth feeling about it.

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Helpful?
Thank N S
Stuart D, General Manager at DoubleTree Suites by Hilton Hotel Raleigh-Durham, responded to this review

Thank you for your feedback about your recent stay. We are sorry to hear that your stay was just "average", as my team and I strive to provide a perfect experience for each of our guests. We are happy to hear that you found the hotel to be in a nice setting and provides quick airport access. We hope to...

Denver, Colorado
Reviewed 9 May 2016

This was a nice hotel, but the staff, while friendly and helpful, sometimes forget to look up and see the cobwebs hanging just above eyesight. The food service needs an overhaul too, I was unable to eat a salad delivered by room service and the rest of my hot food was cold. Basically a 3 dressed up as a 9.

Review collected in partnership with DoubleTree by Hilton
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Thank David L
Stuart D, General Manager at DoubleTree Suites by Hilton Hotel Raleigh-Durham, responded to this review

We appreciate you taking the time to provide your feedback about your stay at the Doubletree Suites Raleigh Durham. We are disappointed to hear that your meal was not to your satisfaction, and will bring this to the attention of our food and beverage team. We truly hope that you will allow us another opportunity to serve you again in...

Durham, North Carolina
Reviewed 7 May 2016

Awesome everyone was nice the staff was outstanding. The bartender made the best drinks ever. The food is really good the scenery of the lake out of your room window is amazing and relaxing. This is my spot and I encourage anyone to go visit.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank taunyac2016
Stuart D, General Manager at DoubleTree Suites by Hilton Hotel Raleigh-Durham, responded to this review

Thank you for your complimentary review of your recent stay. We are so happy that you found our staff to be outstanding and that you enjoyed the beautiful lake view from your spacious suite. We will certainly let the bartenders know that you found them to make the "best drinks ever"! We can't wait until your next visit!

Reviewed 5 May 2016

I recently spent 4 weeks at the Double Tree. Everyone was very attentive and friendly. If I ever needed anything, all I had to do was ask. I especially want to mention Dan, who drove the shuttle van. Dan drove our group to the mall, Target or dinner almost every night. He was so kind and courteous.

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Thank Alice M
Stuart D, General Manager at DoubleTree Suites by Hilton Hotel Raleigh-Durham, responded to this review

We are delighted to hear that you had such a positive experience during your 4 week stay, and glad that you found our staff of professionals to be very attentive and friendly! We will pass on your compliments to Dan. We look forward to your next visit with us!

Connecticuit
Reviewed 5 May 2016 via mobile

This is an attractive hotel with a nicely modernized Suites. We enjoyed the decor, and especially the kitchen area with coffee maker. Refrigerator froze our berries and ruined. The lack of any place to put wet towels in bathroom was frustrating. The beds, being only full-sized, were too small for my husband and I, though the linens were nice quality....

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Helpful?
Thank AnnaShaddai
Stuart D, General Manager at DoubleTree Suites by Hilton Hotel Raleigh-Durham, responded to this review

Thank you for taking the time to provide your detailed and valuable feedback regarding your recent stay at the Doubletree Suites Raleigh Durham. While we are disappointed to learn that your stay was less than perfect, we appreciate each of the issues you have brought to our attention. I can assure you that my team and I will discuss and...

Winston Salem, North Carolina
Reviewed 4 May 2016

Had to contend with raucus guests who partied past 2:30am. Called front desk for security several times to no avail. Had to threaten to call police to get relief. On staff manager offered half price for night. Should have been free.

Review collected in partnership with DoubleTree by Hilton
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Thank Randell C
Calvin P, On behalf of the hotel staff at DoubleTree Suites by Hilton Hotel Raleigh-Durham, responded to this review

Thank you for your review of your past stay at our hotel. We always appreciate hearing from our guests since we work hard to make sure all our guests have a rewarding experience. We see that noise was an issue during your stay. While we do have additional security and overnight managers available during high traffic periods, we also encourage...

Orefield, Pennsylvania
Reviewed 2 May 2016

Wonderful place for an annual meeting! After a long day of traveling, the cookie is exactly what I need! Room(s) are great, comfortable, with many options for spots to work or relax. Only complaint: would not bring a cork screw to my room. It made me wine-y.

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Thank Ann G
Stuart D, General Manager at DoubleTree Suites by Hilton Hotel Raleigh-Durham, responded to this review

Thank you for choosing to stay at the Doubletree Suites Raleigh Durham for your annual meeting. We are glad that you enjoyed the famous Doubletree cookie, and your comfortable and spacious suite. We hope to have the pleasure of hosting you again soon!

Seattle, Washington
Reviewed 30 April 2016 via mobile

This hotel is great the staff friendly especially the 2 Kevin's that work in the restaurant and bar good team. My dinner was perfect steak , mash potatoes and vegetables, plus my Caesar salad was yummy. My room was huge with a separate seating area and my bedroom in another room nice size bathroom. Fridge,microwave and coffee perfect. In the...

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Helpful?
Thank Michael G
Stuart D, General Manager at DoubleTree Suites by Hilton Hotel Raleigh-Durham, responded to this review

We appreciate your complimentary review of your recent stay at the Doubletree Suites Raleigh Durham. We are pleased to hear that you enjoyed your spacious suite, our friendly staff, and that you enjoyed a "perfect" steak! We will certainly pass on your kind comments to both Kevin's! Please come back and stay with us and hopefully you will see the...

Tracy's Landing, United States
Reviewed 25 April 2016

Booked by the group I work for, this hotel was new to us. Wonderfully friendly staff everywhere in the hotel. Room was spotless, bed comfy, shower hot. Fitness room was the only limiting factor small with few cardio machines and weight rack only.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Cristina G
Stuart D, General Manager at DoubleTree Suites by Hilton Hotel Raleigh-Durham, responded to this review

Thank you for your complimentary review! We are delighted that your company selected the Doubletree Suites Raleigh Durham for your business trip, and we hope to have the pleasure of welcoming you and your colleagues back again soon!

New York City, New York
Reviewed 25 April 2016 via mobile

The hotel was very clean. The king size bed was comfortable and terrific but the reason why it is getting 3 stars is the pull out couch was horrible. The mattress was an inch thick. The bedding was in a plastic comforter bag. I told the hotel we need the bed for my son since they didn't have any rooms...

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Helpful?
Thank J3h
Stuart D, General Manager at DoubleTree Suites by Hilton Hotel Raleigh-Durham, responded to this review

Thank you for your time in providing feedback about your recent visit to the Doubletree Suites Raleigh Durham. We are glad that you found the hotel to be clean, and appreciate you bringing the issues you had with the sleeper sofa to our attention. We take the information that we receive from guest's very seriously. We hope that you will...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about DoubleTree Suites by Hilton Hotel Raleigh-Durham

Address: 2515 Meridian Parkway, Durham, NC 27713
Region: United States > North Carolina > Durham
Price Range: ₹ 6,089 - ₹ 17,153 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DoubleTree Suites by Hilton Hotel Raleigh-Durham 3*
Number of rooms: 203
Reservation Options:
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Also Known As:
Doubletree Suites By Hilton Raleigh-Durham Hotel Durham
Doubletree Hotel Raleigh Durham
Doubletree Raleigh
Doubletree Durham
Doubletree Guest Suite Raleigh Durham
Hotel Style:
#6 Romantic Hotel in Durham
#8 Family Hotel in Durham
#10 Business Hotel in Durham
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree Suites by Hilton Hotel Raleigh-Durham staff and other travellers.
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Questions? Get answers from DoubleTree Suites by Hilton Hotel Raleigh-Durham staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We selected Hilton Honors Floor with Lake View”
 of 5 bubbles K9915NWmonicad, 14 Feb 2017 | Read review
“We stay on the first floor in a suite, which is very large and comfortable.”
 of 5 bubbles LisaMomofTwins, 4 Jan 2017 | Read review
“Can hear noise from the bar in hallway of 2nd floor, because of layout of the hotel. If you want a quiet room, ask for a higher floor.”
 of 5 bubbles Ddan7777, 17 Nov 2016 | Read review
“Rm 701 on the seventh floor was at the end of the corridor. It was very quiet and had a nice view of the lake and surrounding area.”
 of 5 bubbles baskerville800, 15 Nov 2016 | Read review
“Reserve as a Hilton Honors member to get a room on the membership floor (6th).”
 of 5 bubbles NCLoggerheads, 9 Nov 2016 | Read review
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