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Millennium Hotel Durham

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687 Reviews from our TripAdvisor Community

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There are newer reviews for Millennium Hotel Durham
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Showing 686: English reviews
A TripAdvisor Member
Reviewed 24 October 2016 via mobile

Nice hotel. Close to Duke. We had troubles with wifi on and off the first day. Moved to a 2nd Room. Woken up at 7:30 each morning to pounding as they were doing construction. Request a room far from construction!!

Helpful?
Thank A TripAdvisor Member
Management response:

Dear Guest, We are disappointed to learn whenever any level of construction disrupts the visit of a valued guest. Please accept the apologies of our entire organization and be confident we will follow up on your note on your behalf and that of all future guests. Thank you for taking time to share your thoughts. We sincerely hope the near... More 

Level Contributor
5 reviews
Reviewed 21 October 2016

Excellent location. In need of urgent repair and upgradation. Front desk very helpful, particularly Ms Miller. Good room size and bathroom. Corridors dark, narrow with worn out carpets. Some maintenance activity was going on. The hammering and drilling noise was very disturbing. Phone signals were zero though wi-fi worked well. Breakfast was good and routine, nothing extraordinary. The shuttle service... More 

Helpful?
Thank AnuragKrishna
Management response:

Hello AnuragKrishna, Thank you for your note, For the reasons you mentioned, and others, the Hotel is undergoing a renovation of all 316 guest rooms, suites, corridor carpeting/lighting/wall covering, plus a state of the art upgrade to both the environmental and various safety systems. This work, scheduled to be completed by year's end. The activity you heard was related to... More 

Washington DC, District of Columbia
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 20 October 2016

The physical plant is old, shabby, run down and dirty. Fixtures and furnishings are falling apart. Cleaning is not thorough – in my room, lamps were dusty, hairs in the bathroom, etc. There's a renovation underway (much needed!) but even it is managed poorly – there's debris in the hallways (including loose nails) and carpets are covered in drywall residue.... More 

Helpful?
Thank Josh T
Management response:

Hello Josh T. In spite of the various issues you encountered during your recent visit, the time you took to advise us of the items you encountered was most appreciated. While your experience was, thankfully, a bit unusual and far below what you should expect, we apologize for any inconvenience you encountered. Thanks also for your noting the inappropriate conversation... More 

Minot, North Dakota
Level Contributor
3 reviews
Reviewed 18 October 2016 via mobile

A bit noisy due to remodeling. Rooms were clean & refreshed daily. Hotel checkin staff & drivers were friendly, attentive & very helpful. Hotel provided shuttle service to airport & other locations requested.

Helpful?
Thank maureenmP640DV
Management response:

Hello maureennm, Thank you for sharing your thoughts related to your recent stay. While we apologize for any noise that occurred during your stay with us, we are happy your overall experience ranked as a "4." Thank you also for your kind comments related to our staff and shuttle services. We are closing in on the completion of the renovation... More 

1 review
Reviewed 16 October 2016 via mobile

I would like to acknowledge the staff ,for wonderful customer services. DAVONTAE, SHELIA, ELSHONA, MARCO P., PRINCESS, and MRS. JUDY PARKER. When I arrived at the hotel MR. MARCO greeted my family and I with such a warm friendly greeting and offered his assistance eagerly. The desk workers was very helpful and courteous with great smiles. Ms Princess was such... More 

Helpful?
Thank Welma A
Tulsa, Oklahoma
1 review
Reviewed 14 October 2016

I stayed at the Millennium for a one week training. Although parts were under construction, the room was excellent and the staff was very accommodating. Octavia Ratechia ElSana was a delight to interact with as well as the staff in their restaurant. The meeting rooms were comfortable and set up perfectly for our use. I don't usually eat pastries, but... More 

Helpful?
Thank amoah1
Management response:

Dear Amoha1, Thank you for taking time to share your thoughts regarding your recent stay. We host many meetings, (your fine group is one of our favorites) and comments from meeting attendees are obviously important to us. We will be sharing your comments related to the staff, including the pastry chef, and know they will be thankful for your kind... More 

Mount Airy, North Carolina
Level Contributor
3 reviews
Reviewed 11 October 2016

The hotel was being renovated but personnel all were extremely helpful and friendly. Although construction was in progress, all open areas were very clean and well kept. Our room was one of best I have ever stayed in. My daughter was in the hospital at Duke and they had a great medical rate. Especially helpful were Tracy, Elshonda and Rafechia.

Helpful?
Thank _garykniskern
Management response:

Dear _garykniskern, Thank you for your comments. We are working hard to minimize guest contact with the renovation activity taking place are glad to hear we were successful during your time with us. Tracy, Elshonda and Ratechia are important and valued staff members who work hard to assist our visitors every day. Thank you for mentioning these dedicated people. More 

Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 10 October 2016

This is a tired old hotel that is trying but not hard enough. They are currently undergoing renovations in the rooms but the rest of the hotel is old and shabby. The service is also sub-par and disorganized. We booked one of their new rooms but were given the old, mildewy, and dirty rooms our first night because they "forgot... More 

Helpful?
Thank rlfisher02
Management response:

Dear rlfisher02, While your visit was far from our standards we appreciate that you took time to share your comments with us. I've taken time to research the circumstances and details of your visit (I'm also quite unsure how we might have "forgotten" your visit) and want to take this opportunity to publically apologize for the poor performance. We are... More 

Elizabeth, Colorado
2 reviews
Reviewed 7 October 2016

We drove our mother down to Duke Hospital to have a brain tumor removed. It was a hard drive from Michigan, but we were very fortunate that we planned on staying at the Millennium Hotel in Durham. The staff was continually there for us helping us with anything that we might need. (Marco-Eng, Terrell-Eng, Jenelle-Hstp, Ratechia-Front Desk, Judy, Front Desk... More 

Helpful?
Thank jerimctaggart
A TripAdvisor Member
Reviewed 7 October 2016 via mobile

Upon arrival from Hawaii, we were cordially greeted by Millennium Hotel Representative Ms. Octavia. Checking in was fast and courteous. We were very happy with our complimentary shuttle services which we greatly appreciated. Our experience at the Millennium was excellent and it made us feel at home...

Helpful?
Thank A TripAdvisor Member

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Millennium Hotel Durham

Address: 2800 Campus Walk Avenue, Durham, NC 27705
Region: United States > North Carolina > Durham
Price Range: ₹ 6,443 - ₹ 10,008 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Millennium Hotel Durham 3*
Number of rooms: 313
Reservation Options:
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Also Known As:
Durham Millennium Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Millennium Hotel Durham staff and other travellers.
1 question
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New York, United States
over a year ago

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Questions? Get answers from Millennium Hotel Durham staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay somewhere that values you as a customer!”
  • No soap dish had to use the floor.
  • Apparenly this was not part of the remodel. Not sure what this discustng thing is all about.
 of 5 bubbles BrendaMck4, 24 Nov 2016 | Read review
“Good for parties etc”
 of 5 bubbles jimmyf173, 1 Nov 2016 | Read review
“Get an renovated room! The old rooms look like a murder scene.”
 of 5 bubbles rlfisher02, 10 Oct 2016 | Read review
“Talk to staff about your needs and they will try to help accommodate you.”
 of 5 bubbles jerimctaggart, 7 Oct 2016 | Read review
“Be sure you have a "new room": I enjoyed the 4th floor, with nice views”
 of 5 bubbles christined699, 6 Oct 2016 | Read review
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