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Millennium Hotel Durham

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Millennium Hotel Durham
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693 Reviews from our TripAdvisor Community

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Showing 692: English reviews
Hamptons, New York
Reviewed 3 days ago NEW

I was driving down to a classmates baby shower and purchased this Groupon for $73. I thought it was a good deal being that all hotels in the area were $89+. I really enjoyed my stay. From the outside I was a bit worried it wouldn't be that great because it looks a bit dated and cheap from the outside....

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Helpful?
Thank MsNicholeP
Raleigh, North Carolina
Reviewed 1 week ago

Teddy T was my excellent driver. Judy and Elshona and Yolanda were my to die for customer service reps. And last but by no means least Cindy Avecedo was my wonderful cs manager. I don't live far away but, I'm definitely going to make staying there part of my social activities

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Helpful?
Thank lovemeorleaveme333
Wilmington, North Carolina
Reviewed 4 weeks ago via mobile

I stay there for a week while my mother had major surgery at Duke. I could not have asked them to be more accommodating and pleasant. They offer a shuttle service that takes you back and forth to the hospital and also to any place within a certain radius. A gentleman named Teddy was often my driver… What a delight

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Helpful?
Thank Tami1181
Management response:

Hello Tami1181, Thank you for your kind comments related to your stay at Millennium Durham. We understand that our guest's medical-related visits are often stressful times so our staff members (including Teddy!) are focused on going the extra step to accommodate. Should you return to Durham we hope to welcome you again. In the meantime, please accept our thanks once...

Reviewed 10 December 2016

Yikes! Spirited, red-headed bartender with quite the vocab! It is evident the hotel is under renovations as the room smelled strongly of new carpet, but better it be new carpet than ranky old carpet! The room was actually quite nice! We missed having a microwave to heat up a wheat sock. The only disappointment was the dining room service. We...

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Helpful?
Thank Fourtimesa M
Carolina Beach, North Carolina
Reviewed 9 December 2016

From the management (Michael) to the front desk staff, bartender and shuttle drivers, this hotel will be my only stop when I'm in the Triangle. They went above and beyond with service. When I had to cancel a reservation due to the hurricane in my area, they waived their cancellation policy to accommodate me so I didn't lose the money...

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Thank Kim L
Long Island, New York
Reviewed 4 December 2016 via mobile

I booked this hotel for a soccer event that my daughter had. After arriving we noticed that the hotel was under construction although that was a bit of an inconvenience The staff at the front desk was very friendly and polite as well as the construction workers very polite and willing to move out of the way for guest. However...

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Thank ukscouse81
Reviewed 2 December 2016

I booked on line with Black Friday/Cyber Monday offer and no mention (that I noticed) of extensive renovation (badly needed). To get to room provided, it was like walking through rubble left behind after a catastrophic event. The Front Desk Staff was very nice and professional, but that is where the nice stopped. They should not be selling the rooms...

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Helpful?
Thank Tballlgame
Billings, Montana
Reviewed 27 November 2016

He was very attentive and kind. I just want to give him an excellent rating for his hospitality. He contributed to my pleasant experience staying at the Millennium Hotel in October of 2016! I would recommend this hotel based on the staff to anyone. If I ever had friends travel there, I would most heartily recommend that they stay at...

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Thank Paula P
Henderson,nv
Reviewed 24 November 2016

Apparently customer service is not something offered at this Hotel. They are not willing to talk to you until 3pm. We were told to go sit for ten minutes becuase she didn't like us standing at the counter waiting to be taken care of. So we sat and watched as she talked to severel people on the phone. Her manager...

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Helpful?
Thank BrendaMck4
Management response:

Dear BrendaMck4, While the time you took to write was most appreciated the experience you related is disappointing and, frankly, a bit unusual. Be assured we will certainly be following up on your comments to learn the complete set of details. We apologize for any inconvenience encountered and wish you a happy Thanksgiving weekend.

Fayetteville, North Carolina
Reviewed 13 November 2016

I am staying at this hotel on a regular basis for the next two months. The customer service here has been FAR above any other hotels I have stayed so far. The staff is knowledgeable and work hard to meet any reasonable expectations. I have been helped greatly by Ratechia during my stay so far, she has not failed to...

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Helpful?
Thank drillrm
Management response:

Good Day drillrm, Welcome to Millennium Durham and thank you for your business and kind words. We are very glad to have you with us and trust the remainder of your stay will be as enjoyable as that you've already experienced. We are just a phone call away or simply a quick stop at the front desk where Ratechia or...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Millennium Hotel Durham

Address: 2800 Campus Walk Ave, Durham, NC 27705
Region: United States > North Carolina > Durham
Price Range: ₹ 4,901 - ₹ 11,504 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Millennium Hotel Durham 3*
Number of rooms: 313
Reservation Options:
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Also Known As:
Durham Millennium Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Millennium Hotel Durham staff and other travellers.
1 question
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New York, United States
over a year ago

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Questions? Get answers from Millennium Hotel Durham staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great room”
 of 5 bubbles MsNicholeP, 16 Jan 2017 | Read review
“Ask for a room which has been renovated, but not too recently or else you will smell the new carpet/paint quite strongly.”
 of 5 bubbles fourtimesam, 9 Dec 2016 | Read review
“Stay somewhere that values you as a customer!”
  • No soap dish had to use the floor.
  • Apparenly this was not part of the remodel. Not sure what this discustng thing is all about.
 of 5 bubbles BrendaMck4, 24 Nov 2016 | Read review
“Good for parties etc”
 of 5 bubbles jimmyf173, 1 Nov 2016 | Read review
“Get an renovated room! The old rooms look like a murder scene.”
 of 5 bubbles rlfisher02, 10 Oct 2016 | Read review
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