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SpringHill Suites Raleigh-Durham Airport/Research Triangle Park

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#30 of 70 Hotels in Durham
Certificate of Excellence
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SpringHill Suites Raleigh-Durham Airport\/Research Triangle Park
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189 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Raleigh-Durham Airport/Research Triangle Park
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Showing 185: English reviews
Reviewed 21 September 2014

Very clean; VERY comfortable beds. Prefer a variety of pillow types, these seemed heavy, but I like that there are several. Large room, great for families with teens who needs space. Breakfast offers many options. Highway noise was loud, so ask for even-numbered rooms.

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Helpful?
Thank landpilots
Miriam S, Event Specialist at SpringHill Suites Raleigh-Durham Airport/Research Triangle Park, responded to this review

Good Morning and thank you for reviewing our hotel. We are very proud of our hotel staff and we appreciate your comments! Everyone works very hard to make sure our guests feel welcome and have a room that is clean and comfortable. Have a wonderful week and come back and stay with us again soon.

DC/MD
Reviewed 16 September 2014

I visited this hotel for a weekend and from the moment I walked into the hotel until the time I left, everything was amazing. From being greeted by the hotel staff to the hotel staff being accommodating of all my needs, I would say this is definitely a hotel I would return to. The beds are like sleeping on clouds,...

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Helpful?
Thank 2CuteMDchic
Miriam S, Events Specialist at SpringHill Suites Raleigh-Durham Airport/Research Triangle Park, responded to this review

The staff here enjoyed reading your review and we we hope you will come back and stay with us again soon! We put a lot of effort into making every guest feel welcomed and comfortable. We are always looking for ways to serve you better and are grateful you provided valuable feedback for us. Safe travels and have a wonderful...

Salisbury, North Carolina
Reviewed 25 August 2014

I called the day of check-in to make sure that the pool was open. I was in town to photograph a wedding and I wanted to relax. I was told by the person on the phone that indeed the pool was open. Perhaps I should have asked if the entire pool was open because I discovered once we arrived that...

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Helpful?
Thank DRay72
Miriam S, Events Specialist at SpringHill Suites Raleigh-Durham Airport/Research Triangle Park, responded to this review

Thank you for letting us know we have room to improve concerning our communication with our guests. Our hot tub was unexpectedly in need of service and that was not explained fully to you. I do apologize for the inconvenience and appreciate you choosing our hotel. We will make sure that in the future, amenities that are out of order...

Florida
Reviewed 25 August 2014 via mobile

I have stayed here several times and they never disappoint me. Great service, comfortable beds, clean rooms, great breakfast, nice indoor pool, excellent parking and close to I-40. Hotels is also close to Streets at Southpoint Mall.

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2Thank dolphinfan200013
Miriam S, Events Specialist at SpringHill Suites Raleigh-Durham Airport/Research Triangle Park, responded to this review

Thank you for being our frequent guest and sharing your thoughts in a review of our hotel! Your comments will be shared with our staff at the upcoming meeting this weekend. It is always a pleasure to serve you and welcome you to our property. Safe travels!

Richmond, Virginia
Reviewed 21 July 2014 via mobile

This is my nighttime office/quarters while I spend 4 days/week at my client. The staff is extremely friendly and is willing to do almost everything I have requested. Rooms are clean, internet is adequate, and bed is comfortable. The issues I have had have been addressed and corrected immediately.

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1Thank Steve4233323
JimW566, Manager at SpringHill Suites Raleigh-Durham Airport/Research Triangle Park, responded to this review

Ecstatic to hear “Home away from Home” at the SpringHill Suites Raleigh-Durham Airport Hotel. Thank you so much for sharing your recent review of the hotel. It's great information to be shared for all guests that are traveling to the Raleigh-Durham area. We are glad to hear that you enjoyed the extremely friendly staff, clean room, internet and bedding accommodations....

Orlando, Florida
Reviewed 16 July 2014 via mobile

We stayed here for a few nights while in town for a wedding. I was able to use some Marriott points so it worked out well. Room size and layout worked out well for us. However, parts of the room seemed really clean while other parts seemed not as clean which was kind of strange. There was a weird small...

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Helpful?
Thank FLCouple
Miriam S, Events Specialist at SpringHill Suites Raleigh-Durham Airport/Research Triangle Park, responded to this review

Thank you for giving us valuable feedback about your stay. We will follow up with Housekeeping, the Front Desk, and our Breakfast Attendant to see what opportunities were missed. We want all of our guests to feel that our hotel is a home away from home. We hope that you would stay with us again when you are back in...

Burnsville, Minnesota
Reviewed 10 July 2014

I stayed here almost every week for the better part of 2 years on business. I really enjoyed my stay there. The rooms were clean. The hotel is close to the Raleigh-Durham airport. The pricing was reasonable and they had a breakfast buffet in the mornings. The staff was very friendly. I really enjoyed talking with Kim, one of the...

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Helpful?
Thank John A
JimW566, Manager at SpringHill Suites Raleigh-Durham Airport/Research Triangle Park, responded to this review

Thank you so much for taking the time to share your recent review of the hotel. It's great to hear that you enjoyed your stays at hotel over the years while visiting the Raleigh-Durham area. Your great comments about cleanliness of the rooms, friendly staff and manager will be shared with the team at the hotel. Thank you again and...

Saint Paul, Minnesota
Reviewed 21 June 2014

I called for a pick-up at the airport after 11:00 p.m. I was told that the shuttle would take too long and they didn't want me to wait that long. I was directed to take any taxi and they would pay for it upon arrival at the hotel. At the hotel, the taxi driver was paid and they quickly completed...

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Helpful?
Thank Mary R
Miriam S, Events Specialist at SpringHill Suites Raleigh-Durham Airport/Research Triangle Park, responded to this review

I am glad you enjoyed your stay with us during your recent visit! Our Front Desk and Transportation Associates will be happy to hear they were able to save you so much time during your trip. Our Housekeeping and Engineering Departments will also enjoy reading what you had to say in your review. If you will be in the area...

Noida, India
Reviewed 17 June 2014

The Hotel is very close to the airport and my office. I called them to ask for a shuttle to pick me up from the Airport and they asked me to call once my baggage. Once I called post collecting my baggage, they told me to wait fo rthe shuttle at the designated point. The shuttle did arrive after around...

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Helpful?
Thank yatriraja
Miriam S, Events Specialist at SpringHill Suites Raleigh-Durham Airport/Research Triangle Park, responded to this review

Thank you for all the positive comments about our hotel! I will share them with our staff and our General Manager. We love to hear that our efforts were helpful to our guests.

Minneapolis
Reviewed 12 June 2014

This is a newer property with the standard Springhill Suites design. The rooms are nice size for the price, are clean and modern. Breakfast is of the standard "free" variety. It is located in an office park setting and is relatively easy to get on and off the freeway. Staff was friendly. Pretty much what you would expect with this...

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Helpful?
Thank xy223yz
Miriam S, Property Coordinator at SpringHill Suites Raleigh-Durham Airport/Research Triangle Park, responded to this review

Thank you for taking the time to review our property on Trip Advisor. We are glad you liked the price, cleanliness, location, and cheerful attitude of our staff. We would love for you to come back and stay with us again the next time you are in the area. Have a great day and safe travels!

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Near SpringHill Suites Raleigh-Durham Airport/Research Triangle Park

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Visit SpringHill Suites Raleigh-Durham Airport/Research Triangle Park located between Raleigh, Durham, Morrisville, Chapel Hill, and Cary, in North Carolina. Our suites feature separate living, sleeping and working areas with complimentary high-speed internet, mini-fridge, microwave oven and coffee maker. Unwind in our indoor pool or fitness center. Enjoy complimentary new hot and healthy breakfast options before you start your day! ... more   less 

Additional Information about SpringHill Suites Raleigh-Durham Airport/Research Triangle Park

Address: 920 Slater Road, Durham, NC 27703-8061
Region: United States > North Carolina > Durham
Price Range: ₹ 5,820 - ₹ 13,930 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Raleigh-Durham Airport/Research Triangle Park 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Springhill Suites Durham
Hotel Style:
#21 Business Hotel in Durham
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Raleigh-Durham Airport/Research Triangle Park staff and other travellers.
1 question
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Maxton, North Carolina
2 months ago

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Questions? Get answers from SpringHill Suites Raleigh-Durham Airport/Research Triangle Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The continental breakfast, fitness room, & business center are all one the first floor.”
 of 5 bubbles 903wendyj, 8 Mar 2016 | Read review
“If you are in a room facing the highway, you can hear the traffic but it's not overly loud.”
 of 5 bubbles erincP240BP, 16 Feb 2016 | Read review
“For families a suite room is a good choice--and a good value.”
 of 5 bubbles 495GaryM, 14 Oct 2015 | Read review
“Good view from the rooms in the top floors”
 of 5 bubbles Capri67, 25 Aug 2015 | Read review
“ask for a room on the front side of the hotel as the back faces the freeway.”
 of 5 bubbles PHOENIXFISHGUY, 31 May 2015 | Read review
5 of 5