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SpringHill Suites Raleigh-Durham Airport/Research Triangle Park

SpringHill SuitesUS$ 152*
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#29 of 71 Hotels in Durham
Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
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SpringHill Suites Raleigh-Durham Airport\/Research Triangle Park
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196 Reviews from our TripAdvisor Community

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Germany
Reviewed 2 days ago NEWvia mobile
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Helpful?
Thank N381HMkaren
Midlothian, Virginia
Reviewed 2 days ago NEW

Stayed at the SpringHill suites with a group for a sporting event tournament. The hotel staff was very accommodating. They even put out breakfast earlier than scheduled to accommodate our early start to the day. The rooms have a very interesting layout with high ceilings and larger than most square footage. There is a little market place by way of...

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Helpful?
Thank Simona R
Guelph, Canada
Reviewed 2 weeks ago

The hotel is close to the RDU airport with easy access to I40. The staff were very pleasant and the room was clean. The fitness room looked adequate, although I did not have time to use it. The bed was comfortable. Unfortunately, there was distinct noise of someone walking from the room above me, loud enough to wake me up....

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Helpful?
Thank Silent_Traveller_11
JimW566, Manager at SpringHill Suites Raleigh-Durham Airport/Research Triangle Park, responded to this review

Slight_Traveler_11 - Thank you for the review! Great to hear the staff was very pleasant and room was clean. Bed was comfortable too. I apologize for another guest's noise level and microwave incident. The SpringHill Suites breakfast recently went through main brand reinvention with improved food options, signage and healthier choices. Today, the hotel installed NEW "S-Canvas Art Digital board...

Silver Spring, Maryland
Reviewed 2 weeks ago via mobile

I use to visit this hotel 2 or 3 times a year. Then, I didn't travel as much for business and was not in North Carolina overnight. Now, that I'm back to traveling a lot, my 1st choice for a hotel when I went to Raleigh was this one. It had been 5 years since I had stayed here so...

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Helpful?
Thank rarjackson703
JimW566, General Manager at SpringHill Suites Raleigh-Durham Airport/Research Triangle Park, responded to this review

Rarjackson703 - It's wonderful review of the hotel and welcome back to the area after number of years. The hotel staff read the review and was excited about how you remembered to travel this specific hotel. It nice to hear about the amazing staff, rooms were great and complimentary breakfast food options for vegetarians. Yes, the area around the hotel,...

Leland, North Carolina
Reviewed 4 weeks ago

We were checked in smoothly and efficiently. The hotel was fully booked, so there was no upgrade, or even preferred room type available, but the accommodations were fine, and everything was clean. There was a nice selection to chose from at the breakfast buffet. The location is on a quiet street, so there are no noise issues, and it's just...

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Helpful?
Thank LoisNCNY
JimW566, General Manager at SpringHill Suites Raleigh-Durham Airport/Research Triangle Park, responded to this review

LoisNCNY - It's wonderful that you stayed at the SpringHill Suites RDU/RTP hotel. All the staff associates appreciate the patronage. I'm happy you enjoyed the smooth and efficient check-in, complimentary breakfast buffet, quiet location and very close to the airport. Thank you again!

Edmonton, Canada
Reviewed 4 weeks ago

Reception personnel - Asia, Kim and Nathan - are great. Kim and Nathan essentially saved my trip. I mentioned to Kim that I would be at the hotel again in a few days. She quickly checked the reservation file, and couldn't find my "second" reservation. My error! I thought I had booked two stays at the hotel, separated by a...

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Helpful?
Thank Diamond3222
JimW566, General Manager at SpringHill Suites Raleigh-Durham Airport/Research Triangle Park, responded to this review

Diamond3222 - It's great you experienced the hotel as convenient, clean and pleasant experience. The time you took to share your review is greatly appreciated and we love hearing that our associates took well care of you as a guest. Your review will be shared with the hotel staff. Thank you again and please come back and visit us soon.

Statesville, North Carolina
Reviewed 5 weeks ago

Our daughter had an early morning flight out the next day and we needed a place close to the airport, so the location and price were great for what we needed. We arrived late in the afternoon to find a crowded lobby and only one person behind the desk. We had to wait a few minutes, but another person came...

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Helpful?
Thank dclmom34
JimW566, General Manager at SpringHill Suites Raleigh-Durham Airport/Research Triangle Park, responded to this review

Dclmom34 Please accept my sincere apology that we let you down during your recent stay at our hotel. It's unfortunate, that the kids kept you awake and not able to utilized the pool/spa area. We pride ourselves on service excellence and it was disappointing that we did not provide the service that you have come to expect with our brand....

Virginia Beach, Virginia
Reviewed 22 February 2017 via mobile

Not my favorite Springhill, but it wasn't bad for the price. When I made my reservation on the Marriott app it was for an "Executive Level Suite" but when I arrived I received a room on the second floor. I asked the gentleman at the desk about my room and he informed me that there was no "Executive Level" and...

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Helpful?
Thank dczanowski
Miriam S, Event Specialist at SpringHill Suites Raleigh-Durham Airport/Research Triangle Park, responded to this review

Thank you very much for choosing our hotel for your recent stay. It is good to hear that you enjoyed the comfort and size of the room. We do have a preferred location and property for business travelers and guests stopping in during a road trip. I feel that we could have helped you more with the dining out and...

CARY,N.C.
Reviewed 5 January 2017

Friendly staff. Room design was not good. After trying to watch television, the ache in my neck was so bad I had to take some Advil. If you sit on the sofa or lay in bed you have to twist your neck to see the TV. The lighting in the bathroom was absolutely terrible. You cannot see to put make...

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Helpful?
Thank SWEETIESAMKITTIE
JimW566, General Manager at SpringHill Suites Raleigh-Durham Airport/Research Triangle Park, responded to this review

It's great to hear you enjoyed the friendly staff at the hotel. Please accept my sincere apology that we let you down during your recent stay at our hotel. In 2017, hotel management team will be working to making the TV easier to view in the rooms and improve the in-suite lighting with LED fixtures. I truly appreciate your feedback...

delaware
Reviewed 16 December 2016

Needed a quick stopover en route to flying out the next morning so went with Marriott. I was offered and accepted this hotel. I had previously stayed at Fairfield Inn Brier Creek, a wonderful experience. Tired off the road and a tough project, I had to wait while the front desk clerk took a guest down every side street to...

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Helpful?
Thank bahiadreaming
JimW566, General Manager at SpringHill Suites Raleigh-Durham Airport/Research Triangle Park, responded to this review

Thank you for your review and for taking the time to provide feedback. Please accept my sincere apology that we let you down during your recent stay at our hotel. We pride ourselves on service excellence and it was disappointing that we did not provide the service that you have come to expect with our brand. I truly appreciate your...

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14/05/2017 15/05/2017
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Near SpringHill Suites Raleigh-Durham Airport/Research Triangle Park

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Visit SpringHill Suites Raleigh-Durham Airport/Research Triangle Park located between Raleigh, Durham, Morrisville, Chapel Hill, and Cary, in North Carolina. Our suites feature separate living, sleeping and working areas with complimentary high-speed internet, mini-fridge, microwave oven and coffee maker. Unwind in our indoor pool or fitness center. Enjoy complimentary new hot and healthy breakfast options before you start your day! ... more   less 

Additional Information about SpringHill Suites Raleigh-Durham Airport/Research Triangle Park

Address: 920 Slater Road, Durham, NC 27703-8061
Region: United States > North Carolina > Durham
Price Range: ₹ 5,725 - ₹ 14,087 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Raleigh-Durham Airport/Research Triangle Park 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Springhill Suites Durham
Hotel Style:
#21 Business Hotel in Durham
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Raleigh-Durham Airport/Research Triangle Park staff and other travellers.
1 question
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Maxton, North Carolina
3 months ago
JimW566 Durham, North Carolina Property representative
Helpful answer
0
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Not as helpful

Hello - yes, the pool and spa are both heated. Great question.

3 months ago

See all questions (1)

Questions? Get answers from SpringHill Suites Raleigh-Durham Airport/Research Triangle Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on west side (away from I-40) are quieter. Top floor (4th floor) rooms are quietest.”
Diamond3222, 30 Mar 2017 | Read review
“The continental breakfast, fitness room, & business center are all one the first floor.”
903wendyj, 8 Mar 2016 | Read review
“If you are in a room facing the highway, you can hear the traffic but it's not overly loud.”
erincP240BP, 16 Feb 2016 | Read review
“For families a suite room is a good choice--and a good value.”
495GaryM, 14 Oct 2015 | Read review
“Good view from the rooms in the top floors”
Capri67, 25 Aug 2015 | Read review
5 of 5
SpringHill Suites
US$ 152* /night
View Deal
TripAdvisorUS$ 152
Booking.comUS$ 169
PricelineUS$ 152
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*Disclaimer
Prices are for 1 room, 2 adults
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