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Sheraton Imperial Hotel Raleigh-Durham Airport at Research Triangle Park

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Traveller (59)
Room & Suite (26)
Pool & Beach (4)
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Overview
  • Excellent24%
  • Very good43%
  • Average22%
  • Poor7%
  • Terrible4%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Offers from Sheraton Imperial Hotel Raleigh-Durham Airport at Research Triangle Park
Special Offer: Breakfast for 2 Included
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Offers from Sheraton Imperial Hotel Raleigh-Durham Airport at Research Triangle Park
Special Offer: Breakfast for 2 Included
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (359)
There are newer reviews for Sheraton Imperial Hotel Raleigh-Durham Airport at Research Triangle Park
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111 - 115 of 355 reviews
Reviewed 6 April 2016

Good hotel, beds are very comfortable.. There is a free shuttle service to take you to local restaurants at night. Great service! There are a few items though .... The front desk clerk, Sheri was rude and inattentive. When asked for the shuttle bus, she...More

Thank Tom S
Response from SIHCC, Customer Service Manager at Sheraton Imperial Hotel Raleigh-Durham Airport at Research Triangle ParkResponded 19 April 2016

Dear Tom: Thank you for taking the time to review our hotel. One of the major purposes of online reviews is to highlight areas for improvement and your feedback provides our management team with valuable information that we can review to improve on for the...More

Reviewed 3 March 2016

We found the Sheraton Imperial to be very clean. The staff were always courteous. The room was well-furnished and comfortable. Our room was at the end of a long hallway, so we did get a bit of exercise going to and from our room. The...More

Thank rbridges1
Response from SIHCC, DianeT, Customer Service Manager at Sheraton Imperial Hotel Raleigh-Durham Airport at Research Triangle ParkResponded 8 April 2016

Dear rbridges1: Thank you for taking the time to leave a review of your recent stay with us. Here at the Sheraton Imperial Hotel, we strive to exceed your expectations each stay. Your review is a testament that we have done just that. I will...More

Reviewed 25 February 2016

Recently attended a 4 day conference here. The hotel is located in a business park & is near the airport; free airport shuttle service is provided. (I noticed a lot of the flight crews stay here). This hotel appears to be designed for the business/conference...More

Thank Edistotiger
Response from SIHCC, Customer Service Manager at Sheraton Imperial Hotel Raleigh-Durham Airport at Research Triangle ParkResponded 26 February 2016

Dear Edistotiger: We appreciate you taking the time to share your feedback regarding your stay with us. We give the utmost importance to our guest’s comments as they help us improve, and continually provide the best guest experience possible. We rely on you, our guest,...More

Reviewed 20 February 2016

Visited and stayed at this hotel due to a New Year's Eve Gala. Stayed on the club floor. Stayed for two nights, no complaints, great staff, convenient location to Durham and Raleigh. Enjoyed using the club room amenities and snacks. Would stay again.

Thank avirtuouslady
Response from SIHCC, Customer Service Manager at Sheraton Imperial Hotel Raleigh-Durham Airport at Research Triangle ParkResponded 26 February 2016

Dear Avirtuouslady: Thank you for your business as well as your kind review. Both are greatly appreciated. I'm truly glad you had a good experience during your stay with us and hope you will come see us again. Sincerely, DianeT Customer Service Manager SIHCC

Reviewed 20 January 2016

Great hotel at a wonderful price point during the weekend. Definitely worth the upgrade to the club level. Will return and recommend to others. Nice meeting spaces as well. Location is a bit out of the way, but is central to Raleigh, Durham and Chapel...More

Thank ecowens1003
Response from SIHCC, Customer Service Manager at Sheraton Imperial Hotel Raleigh-Durham Airport at Research Triangle ParkResponded 1 February 2016

Dear ecowens1003: This is such a nice review. I will be sure to share it with the entire team. We thank you very much for your recommendation and look forward to a return visit. Sincerely, DianeT Customer Service Manager SHICC

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Concierge
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Hot Tub
Details
Price range
US$ 119 - US$ 362 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Business Hotel in Durham
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 119 - US$ 362 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Business Hotel in Durham
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (59)
Room & Suite (26)
Pool & Beach (4)
Dining (3)
Business Centre & Event Rooms (1)
Questions & Answers
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Heidi H
17 June 2017|
AnswerShow all 3 answers
Response from Ajay R | Reviewed this property |
Not sure.
0
Votes
Quyen C
21 July 2016|
Answer
Response from CJAce11 | Reviewed this property |
Oddly enough ..... I'm staying there tonight in a suite. Yes, it opens to a bed.
1
Vote
jose M
3 September 2015|
Answer
Response from Diane T | Property representative |
Dear Jose M: Thank you for your inquiry. Our guarantee check- in is 3:00 p.m. However, you can request an early check-in but it cannot be guarantee. We look forward to your visit. Sincerely, DianeT Customer Service... More
0
Votes
Room Tips
"Try upper floors"
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"Front side has the best views."
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"If you have mobility issues, you want a room close to the lobby elevators."
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"No good rooms - all are dated and OLD"
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