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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
All reviewsclub floorfitness center next doorfront deskconvention centerbusiness tripnice hotelcrab cakesbreakfast buffetfree shuttlehotel guestslobby baran upgradehotel restaurantrtp areaking bedresearch triangle parkshuttle service
Good hotel, beds are very comfortable.. There is a free shuttle service to take you to local restaurants at night. Great service! There are a few items though ....
The front desk clerk, Sheri was rude and inattentive. When asked for the shuttle bus, she...More
Thank Tom S
Response from SIHCC, Customer Service Manager at Sheraton Imperial Hotel Raleigh-Durham Airport at Research Triangle ParkResponded 19 April 2016
Dear Tom:
Thank you for taking the time to review our hotel. One of the major purposes of online reviews is to highlight areas for improvement and your feedback provides our management team with valuable information that we can review to improve on for the...More
We found the Sheraton Imperial to be very clean. The staff were always courteous. The room was well-furnished and comfortable. Our room was at the end of a long hallway, so we did get a bit of exercise going to and from our room. The...More
Thank rbridges1
Response from SIHCC, DianeT, Customer Service Manager at Sheraton Imperial Hotel Raleigh-Durham Airport at Research Triangle ParkResponded 8 April 2016
Dear rbridges1:
Thank you for taking the time to leave a review of your recent stay with us. Here at the Sheraton Imperial Hotel, we strive to exceed your expectations each stay. Your review is a testament that we have done just that. I will...More
Recently attended a 4 day conference here. The hotel is located in a business park & is near the airport; free airport shuttle service is provided. (I noticed a lot of the flight crews stay here).
This hotel appears to be designed for the business/conference...More
Thank Edistotiger
Response from SIHCC, Customer Service Manager at Sheraton Imperial Hotel Raleigh-Durham Airport at Research Triangle ParkResponded 26 February 2016
Dear Edistotiger:
We appreciate you taking the time to share your feedback regarding your stay with us. We give the utmost importance to our guest’s comments as they help us improve, and continually provide the best guest experience possible. We rely on you, our guest,...More
Visited and stayed at this hotel due to a New Year's Eve Gala. Stayed on the club floor.
Stayed for two nights, no complaints, great staff, convenient location to Durham and Raleigh. Enjoyed using the club room amenities and snacks.
Would stay again.
Thank avirtuouslady
Response from SIHCC, Customer Service Manager at Sheraton Imperial Hotel Raleigh-Durham Airport at Research Triangle ParkResponded 26 February 2016
Dear Avirtuouslady:
Thank you for your business as well as your kind review. Both are greatly appreciated. I'm truly glad you had a good experience during your stay with us and hope you will come see us again.
Sincerely,
DianeT
Customer Service Manager
SIHCC
Great hotel at a wonderful price point during the weekend. Definitely worth the upgrade to the club level. Will return and recommend to others. Nice meeting spaces as well. Location is a bit out of the way, but is central to Raleigh, Durham and Chapel...More
Thank ecowens1003
Response from SIHCC, Customer Service Manager at Sheraton Imperial Hotel Raleigh-Durham Airport at Research Triangle ParkResponded 1 February 2016
Dear ecowens1003:
This is such a nice review. I will be sure to share it with the entire team. We thank you very much for your recommendation and look forward to a return visit.
Sincerely,
DianeT
Customer Service Manager
SHICC
Dear Jose M:
Thank you for your inquiry. Our guarantee check- in is 3:00 p.m. However, you can request an early check-in but it cannot be guarantee. We look forward to your visit.
Sincerely,
DianeT
Customer Service... More
Dear Jose M:
Thank you for your inquiry. Our guarantee check- in is 3:00 p.m. However, you can request an early check-in but it cannot be guarantee. We look forward to your visit.
Sincerely,
DianeT
Customer Service Manager
SIHCC