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04/06/2017 05/06/2017
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    Sheraton Imperial Hotel and Convention Center

    4700 Emperor Blvd, Durham, NC 27703-8424
    Hotel website
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    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$ 170
          US$ 171
          US$ 170
          Traveller (38)
          Room & Suite (13)
          Dining (4)
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          Overview
          • Excellent25%
          • Very good41%
          • Average21%
          • Poor7%
          • Terrible4%
          Travellers talk about
          Free Wifi
          Free Parking
          Breakfast Buffet
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Concierge
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Tennis Court
          Shuttle Bus Service
          3.5 Star Hotel
          All hotel details
          Offers from Sheraton Imperial Hotel and Convention Center
          Special Offer: Breakfast for 2 Included
          Hotel deals
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          Rooms
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          1 room, 2 adults, 0 children
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          Reviews (310)
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          11 - 15 of 310 reviews

          Reviewed 26 March 2017

          Nearly everything about the Sheraton Imperial Hotel was in the poor/terrible range. Summary: awful guest services, really old and uncomfortable beds, dated rooms, and bad lounge experience. If your corporate travel department forces you to stay here, good luck. If you're able to choose your...More

          1  Thank BT B
          Response from SIHCC, Customer Service Manager at Sheraton Imperial Hotel and Convention Center

          Dear BT B: Thank you for being an SPG Platinum member and providing such a detail review of your recent stay. We do take pride in our excellent hotel, and greatly appreciate receiving feedback which will assist in our continuous efforts to strive to be...More

          Reviewed 4 March 2017 via mobile

          This hotel seems a bit old, but will maintained. The lobby is large with simple elegant decorations The room we've got had 2 large beds, spacious and clean. The amenities available are good including a capsule coffee machine. The room is facing the swimming pool...More

          Thank Basim F
          Reviewed 3 March 2017 via mobile

          I've just checked in only to find out my USB charger had been broken at some point earlier in the day. Check the room to find there are no USB chargers in the room at all. (There is an Ethernet cord however - in case...More

          1  Thank Tim C
          Response from SIHCC, Customer Service Manager at Sheraton Imperial Hotel and Convention Center

          Dear Tim C: I sincerely apologize for the inconvenience you experienced during your recent stay at our hotel. There is certainly no excuse for the level of service you received during your stay. Our staff is very dedicated to providing excellent customer service to all...More

          Reviewed 27 February 2017

          I was attending a conference at this hotel and stayed there over a 4 night period. Check in was relatively quick and painless. The room was clean and up to date. The room actually contained an in-room safe, which is somewhat rare these days. Free...More

          1  Thank TRVLallover
          Reviewed 20 February 2017 via mobile

          Sheraton has implemented a new "green" program which purports to help the environment but the green that is involved is staff salary. Basically no one comes to your room to empty trash make the bed change the towels or vacuum . For this you get...More

          Thank afrdurham
          Response from SIHCC, Customer Service Manager at Sheraton Imperial Hotel and Convention Center

          Dear afrdurham: We truly appreciate hearing back from you regarding your stay at the Sheraton Imperial Hotel. Thank you for opting into the Make A Green Choice program. The Make A Green Choice program is a guest-facing sustainability program in which our guests can choose...More

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          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Free Parking
          • Restaurant
          • Room Service
          • Free High Speed Internet ( WiFi )
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Hotel Amenities
          • Free Parking
          • Business Centre with Internet Access
          • Room Service
          • Shuttle Bus Service
          • Airport Transportation
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Banquet Room
          • Conference Facilities
          • Concierge
          • Room amenities
          • Air Conditioning
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Hot Tub
          • Tennis Court
          Details
          • Price range
          • US$ 108 - US$ 270 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #22 Business Hotel in Durham
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 331
          • Reservation Options
          • TripAdvisor is proud to partner with Starwood, Booking.com, Orbitz, Hotwire, Hotels.com, Priceline, Ctrip TA, Expedia, Cancelon and getaroom.com so you can book your Sheraton Imperial Hotel and Convention Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • North Carolina >
          • Durham
          • Also Known As
          • Sheraton Imperial Hotel Durham ,
          • Sheraton Durham ,
          • Durham Sheraton
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          Traveller (38)
          Room & Suite (13)
          Dining (4)
          Pool & Beach (2)
          Hotel & Grounds (34)
          Business Centre & Event Rooms (2)
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          Questions & AnswersAsk a question
          qc204
          Does anyone happen to know if the sofa in the suite pulls out into a bed? Thanks!
          21 July 2016|
          Answer
          Response from CJAce11 | Reviewed this property |
          Oddly enough ..... I'm staying there tonight in a suite. Yes, it opens to a bed.
          1
          Vote
          jose M
          if I book a room via priceline what is the earliest I can check in ? I just need the room the for day, probably leave around 9 pm the same day
          3 September 2015|
          Answer
          Response from SIHCC | Property representative |
          Dear Jose M: Thank you for your inquiry. Our guarantee check- in is 3:00 p.m. However, you can request an early check-in but it cannot be guarantee. We look forward to your visit. Sincerely, DianeT Customer Service... More
          0
          Votes
          Daniel M
          Does the hotel receive pack delivery for guests?
          10 February 2016|
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          Room Tips
          "If you have mobility issues, you want a room close to the lobby elevators."
          Read review
          "No good rooms - all are dated and OLD"
          Read review
          "Southeast facing rooms don't have much of a view :("
          Read review
          "Dont leave without trying one of Phillip's omelettes"
          Read review
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