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Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa

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Embassy Suites by Hilton Charlotte - Concord \/ Golf  Resort & Spa
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1,248 Reviews from our TripAdvisor Community

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Showing 1,242: English reviews
Start your review of Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa
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Raleigh, North Carolina
Reviewed 1 week ago

Will definitely stay again and will tell all my friends and family what an absolute pleasure it was. Best night sleep ever. Food was delicious. If you are going to Concord Mills Outlet stay here!!!!!!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Marilyn J
embassyconcord, Guest Relations Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your review! What a wonderful glowing review it was. We love to hear from all our guest, and it is just so pleasant to hear when a guest has been so completely pleased with their stay. We strive to assure that all guest have the same experience that you appear to have had every time they visit...

Cary, North Carolina
HOTEL’S FAVOURITE REVIEW
Reviewed 24 January 2017

This was our second stay at this property and I enjoyed it just as much as the first stay if not more. I have not one single negative thing to say about this property. We were back in town for a gymnastics meet in the adjoining convention center. It is so nice to park the car and not have to...

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Helpful?
Thank HattieMags
About Hotel's Favourite Review
embassyconcord, Guest Relations Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your review! We love to hear from a guest that was so thoroughly pleased with their stay. A review such as this, shows us that our hard work has paid off. It is our goal to assure that every guest has an experience as you did and love to hear when our guest have received such great...

Richmond, va
Reviewed 1 week ago via mobile

Everything was super convenient and I didn't feel like I had to walk a mile for the conference, lunch, room, bar, etc. service was great and the room was very nice. Not sure what we paid as it was a group rate. Loved the outdoor patios everywhere!

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Helpful?
Thank techgmu
embassyconcord, Guest Relations Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your review! It is wonderful to hear from our guest that are attending a conference at our convention center. Having our property centrally located to so many dining and shopping opportunities helps to make our property a great choice. Then having our convention center, restaurant, coffee/gift shop, and spa on site, tends to make for a smoother...

Gibbstown, New Jersey
Reviewed 1 week ago

We always enjoy staying here. Never a problem. Close to everything.very close to all kinds of dining and shopping. Close to the track and downtown Charlotte. Would recommend it to anyone. When you are there you have to try the restaurant. Great food, and service.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank David V
embassyconcord, Guest Relations Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your review! We are so pleased to hear that you have enjoyed a wonderful stay at our property. We have the benefit of being located close to so many dining and shopping opportunities. As well as offering a wonderful dining opportunity here on site. How wonderful that you have taken the time to try Rocky River Grille...

Athens, United States
Reviewed 2 weeks ago

This was my tenth year to stay at the hotel during the Charlotte Autofair. It is always great - great breakfast with many, many items to choose from, great evening reception with complimentary food and beverages and, of course, great rooms! The Rocky River Grille also has a great petite filet - which I enjoyed on Friday night.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank richardlS2294PA
embassyconcord, Guest Relations Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your review! It is so nice to hear that one of our repeat guest has enjoyed so many wonderful stays at our property over the last ten years. We enjoy hearing from our long time guest and are so pleased to hear that you have had the opportunity to enjoy the full breakfast, the evening reception, and...

Augusta, Georgia
Reviewed 2 weeks ago

Great room....great rate....excellent location.....my family and I stayed here and has made this our hotel of choice. The 2bedroom suite has plenty of room as my family of five discovered. 1king bed and two queen beds are the way to go.....and the bedrooms are separated by a nice spacious living room with a sofa sleeper and a tv....totaling 3 tvs...GREAT!!!!!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank kevin j
embassyconcord, Guest Relations Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your review! We are pleased to hear that you and your family enjoyed our very spacious two bedroom suites. Having the extra space for a larger family is always an added plus for a stay away from home. We agree with a family of five having three tv's probably made for smoother time spent in the room....

Greenville, United States
Reviewed 2 weeks ago

I love this hotel. It is always clean & the staff friendly. Only drawback . . . the room service prices do not match the menu & they will not correct it. I guess the learning is to sleep here, eat elsewhere!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank David W
embassyconcord, Guest Relations Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your review! We are so sorry to hear that you had problems with the room service menu pricing not matching the menu in your room. We do not have an answer nor would we want to make an excuse as too why your in room menu price was not matched when you brought it to the attention...

Fort Lauderdale, Florida
Reviewed 2 weeks ago

There were fleas and bugs everywhere in the closet and on floor. I had to throw away all my clothes in fear of what type of bugs they were. There was fleas jumping off the bed spiders in the closet. Bugs on my clothes

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank C2400XG
St Pete Beach
Reviewed 2 weeks ago

My review is a specific one. I was very sick with either food poisoning or the stomach bug and staff member John came to my room and brought me ginger ale and powerade when room service was not available. Then my sickness became so bad that John came to my room to wheel chair me out, drove me to urgent...

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Helpful?
Thank Amanda G
embassyconcord, Guest Relations Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your review! We are so sorry to hear that you were under the weather during your stay with us and hope that you are back on your feet and feeling much better now. It is wonderful to hear that although you were not feeling well, John went above and beyond to assure that you got the care...

Raleigh, North Carolina
Reviewed 3 weeks ago via mobile

I stayed at the hotel for a convention/conference and the hotel exceeded my expectations. The facilities were excellent, staff service very friendly and helpful, and rooms were clean and felt new. The convention facilities are the best I have been to in the Charlotte area. Several other hotels with their own convention facilities are "legacy" four star brands and run...

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Helpful?
Thank Bz3rk
embassyconcord, Guest Relations Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your review! It is so nice to hear that our staff and our property exceeded your expectations during your stay. We as a whole work very hard to assure that every guest's experience is just as wonderful as your's was. We are sorry to hear that your experience at our evening reception was not as smooth going...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Embassy Suites Charlotte-Concord Golf Resort, Spa & Conference Center is located right where you want to stay. As a guest, you’ll enjoy spacious, two-room Charlotte hotel suites with a complimentary cooked-to-order breakfast and nightly Manager’s Reception. High-speed internet access, free parking, fitness center, onsite casual dining at the Rocky River Grille, golf at the Rocky River Golf Course and the full service salon at Spa Botanica are available daily for your use. The Embassy Suites Charlotte-Concord offers more then 42,000 square feet of flexible event and conference space, including an impressive 28,800 square foot ballroom and 26 breakout rooms. The latest in meeting technology and first-class service ensures an unrivaled meeting experience. ... more   less 

Additional Information about Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa

Address: 5400 John Q Hammons Dr NW, Concord, NC 28027-3401
Region: United States > North Carolina > Concord
Price Range: ₹ 8,751 - ₹ 21,587 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa 3.5*
Number of rooms: 308
Reservation Options:
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Also Known As:
Embassy Suites Charlotte - Concord / Golf Resort And Spa
Embassy Suites Charlotte - Concord / Golf Hotel Concord
Embassy Suites Concord
Concord Embassy Suites
Hotel Style:
#1 Green Hotel in Concord
#2 Business Hotel in Concord
#2 Family Hotel in Concord
#3 Romantic Hotel in Concord
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request higher floors for best view.”
ncghostman, 26 Mar 2017 | Read review
“You want a high room in the back facing the golf courses and lake.”
grantp, 17 Mar 2017 | Read review
“higher floors are quieter”
BeckyD648, 23 Feb 2017 | Read review
“I had a room on a high floor, away from the elevator, and it was very quiet.”
MK_dogdad, 8 Feb 2017 | Read review
“7th. floor and up I would recommend, also a room with a balcony .”
357debrac, 28 Jan 2017 | Read review
5 of 5