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Holiday Inn Express Charlotte - Concord / I-85

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Traveller (27)
Room & Suite (21)
Dining (2)
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Overview
  • Excellent52%
  • Very good29%
  • Average14%
  • Poor3%
  • Terrible2%
Travellers talk about
“pancake machine”(6 reviews)
“front desk”(27 reviews)
“hi express”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Charlotte - Concord / I-85
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Offers from Holiday Inn Express Charlotte - Concord / I-85
Special Offer: Book Direct and Save
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Reviews (202)
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All reviewspancake machinefront deskhi expressstayed overnight heresurrounding restaurantsdirt trackgreat hotelbeds were comfortablehot and cold itemswithin walking distanceoutlet mallhousekeeping staffupon checkwater pressureconvenient locationenjoyable staythe breakfast area
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21 - 25 of 196 reviews
Reviewed 8 September 2017

Great hotel... Kudos to Alissa, who was extremely helpful in getting our group of eight guys checked into our rooms very quickly and efficiently. Thank you! All hotels can learn from her professionalism and eagerness to help the CUSTOMER! And I do mean ALL HOTELS......More

Thank Chrome1007
Response from Amy H, Director of Sales at Holiday Inn Express Charlotte - Concord / I-85Responded 11 September 2017

Thank you Chrome1007 for taking the time to share you experience with us. We are thrilled that you had such top notch service from Alissa! She is a true hospitality professional who works hard to ensure all of our guests have everything they need. Thank...More

Reviewed 17 July 2017

We spent a couple evenings on a short weekend getaway. As a hotel, it is adequate for the location although the cost is a little higher than expected. This is likely due to the convenient location immediately off I-85 near the Charlotte Motor Speedway area....More

Thank NC_Travelers_times2
Response from Amy H, Director of Sales at Holiday Inn Express Charlotte - Concord / I-85Responded 18 July 2017

NC_Travelers_times2, Thank you so much for spending your weekend with us, and for taking the time to give us such invaluable feedback about your experience. I want to sincerely apologize for the noise disruptions you experienced during your stay. Our goal is always 100% guest...More

Reviewed 17 July 2017

We took a little last minute mini vacation and decided to drive up to Charlotte (from GA). It was the first time we'd stayed in this particular area and we were very pleased. Plenty of restaurants near our hotel as well as the mall was...More

Thank GAFamilyTraveler
Response from Amy H, Director of Sales at Holiday Inn Express Charlotte - Concord / I-85Responded 18 July 2017

GAFamilyTraveler, Thank you so much for staying with us and taking the time to leave us feedback. I am pleased that you enjoyed the location, facilities and service of our hotel, and we hope to see you again next time you're in the area.

Reviewed 7 July 2017 via mobile

Our family stayed overnight here on our way home to Houston. We were in need of a good night's sleep, and that's exactly what we received! Comfortable beds...quiet room...clean bathroom...everything in order (great job housekeeping and maintenance!) Lora checked us in and out the next...More

1  Thank texashotelguy
Response from Amy H, Director of Sales at Holiday Inn Express Charlotte - Concord / I-85Responded 18 July 2017

Texashotelguy, Thank you for staying with us and spending the time to leave us such valuable feedback. I'm pleased that you enjoyed such great service from Lora, our breakfast attendants, and our GM! We hope to host you again in the future on your next...More

Reviewed 4 June 2017 via mobile

This hotel is very clean and quiet. It met our expectations for a HIE except for one thing. The sheets on the bed were rough. It might be time to buy some new ones. The pool was nice and the staff was very friendly.More

Thank Ervin B
Response from Amy D, Director of Sales at Holiday Inn Express Charlotte - Concord / I-85Responded 5 June 2017

Thank you for your feedback regarding your stay. I am pleased to hear that our staff were friendly, and that you found our hotel clean and quiet. I do apologize that the quality of bedding was not up to your expectations, and we will be...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Conference Facilities
Breakfast Available
Dry Cleaning
Banquet Room
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Outdoor pool
Details
Price range
US$ 99 - US$ 184 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in Concord
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 99 - US$ 184 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in Concord
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (27)
Room & Suite (21)
Dining (2)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
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KB842010
19 October 2016|
Answer
Response from CourtneyNW | Property representative |
Dear KB842010, All of our guest rooms are equipped with a mini fridge and microwave. Our Kitchenette Suites have a full size refrigerator and larger kitchen. Hope this helps!
0
Votes
Room Tips
"If you are not a NASCAR fan you do not want to stay here during race events"
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"I was above the POOL, so it wasn't as quiet as hoped for, but it was comfortable."
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"See description for suggestions."
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"I think all rooms are quiet. The remodeling is being done with respect to guest and normal sleeping hours."
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