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Residence Inn Charlotte Concord

Traveller (86)
Room & Suite (40)
Dining (2)
  • Excellent56%
  • Very good26%
  • Average9%
  • Poor4%
  • Terrible5%
Travellers talk about
“full kitchen”(15 reviews)
“indoor pool”(14 reviews)
“king studio”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Fitness centre
3 Star Hotel
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Offers from Residence Inn Charlotte Concord
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2 Apr3 Apr
1 room, 2 adults, 0 children
Standard Room
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Reviews (201)
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All reviewsfull kitchenindoor poolking studioevening foodamazing hotelrent a carbedroom doormarriott hotelsmills mallseparate bedroombedroom areabreakfast ladyprevious staythe entire stafffirst floorpublic areasfront desk staff
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11 - 15 of 200 reviews
Reviewed 13 August 2017 via mobile

The carpet was stained in our room. The furniture is old and a chair has the arm rest and head rest torn. The people working at the hotel were great though. A lady brought 16 head of kids to the pool which was small and...More

Thank Mark E
Response from Shelby P, Manager at Residence Inn Charlotte ConcordResponded 14 August 2017

Good morning, Thank you for your feedback we are up for a renovation come December 2017. The hotel is 8 years old and we are aware of the condition of our property. I do hope after our renovation you will give us another chance to...More

Reviewed 23 July 2017 via mobile

I had a great stay at the Marriot Residence Inn. I was there for a conference that was being held in the Embassy Suites which was only a 3 minute walk away. They served a continental breakfast each morning, which was good and plenty. Their...More

Thank Kaysian G
Response from Shelby P, Manager at Residence Inn Charlotte ConcordResponded 24 July 2017

Good morning, Thank you so much for taking you time to leave your feedback. We pride ourselves on the great stays of our guests. We do hope to see you again in the future. Thank you

Reviewed 10 July 2017

I stay in many of the different tiers of hotels in the Marriott brand for a guarantee of quality. This was disgusting soI will never stay in a Residence Inn again, I think Holiday Inn Express is really a five star compared to this. The...More

2  Thank lorrainej71
Response from Shelby P, Manager at Residence Inn Charlotte ConcordResponded 10 July 2017

Good afternoon, I do apologize about your stay with us. We did have a very large crowd this weekend and I'm terribly sorry our staff and hotel were not up to par. We are up for a renovation come December of 2017 in hopes will...More

Reviewed 2 July 2017 via mobile

We checked in with no problems. I always ask for a room on the highest floor. That request was accomodated with ease. Check in staff was friendly. The room was spacious and clean. I did have to look in the dishwasher to find the coffee...More

Thank Oliver765
Response from Shelby P, Manager at Residence Inn Charlotte ConcordResponded 4 July 2017

Good Morning, Thank you for the kind words, as a hotel we enjoy hearing the positive we do to accommodate our guests. We will be happy to see you again in the future! Have a wonderful day!

Reviewed 19 June 2017

The first room we were in had a chair that looked like it could be in a male dorm room. The quilted bedspread had blood on it and other stains. Bugs were crawling on the top sheet. Rug very stained and dirty. They changed our...More

1  Thank Madeline H
Response from Shelby P, Manager at Residence Inn Charlotte ConcordResponded 20 June 2017

Good morning Madeline, I know we spoke yesterday, and we are up for our renovation December of this year. Our team is doing everything we can to make sure our guests stay are pleasant and satisfactory even though we did not meet this standard during...More

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Awards & Recognition
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Things to do
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Tennis Court
Price range
US$ 134 - US$ 226 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Concord
#3 Business Hotel in Concord
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Price range
US$ 134 - US$ 226 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Concord
#3 Business Hotel in Concord
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (86)
Room & Suite (40)
Dining (2)
Pool & Beach (1)
Questions & Answers
Ask a question
Vicki R
30 May 2015|
Response from Charlotte S | Property representative |
Hello Vicki, We have 2 rooms available to accommodate your needs. I would recommend contacting the hotel directly for booking the rooms. 704-454-7862 Thank you for your inquiry. Brandon E-commerce Manager
Room Tips
"All rooms are very old and out dated, terrible beds"
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"3rd floor was very quiet"
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"Light sleepers need to avoid the entrances because outer doors slam violently."
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"we were on the 5th of 6 floors, had not problems with noise levels, even though hotel was full during our..."
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