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Extended Stay America - Greensboro - Airport

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Extended Stay America - Greensboro - Airport
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24 Reviews from our TripAdvisor Community

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Showing 24: English reviews
Greensboro, North Carolina
Reviewed 17 March 2016

My husband and I have stayed at quite a few hotels over the years, his work has taken us quite a few places. Our stay here has been extremely pleasant to say the least. My husband came to this hotel in the end of October or early November 2015, however I didn't come here until March 2016. I want to...

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Helpful?
Thank babyduck1127
Manager_11525, General Manager at Extended Stay America - Greensboro - Airport, responded to this review

Thank you for taking the time to let us know about your stay. I’m thrilled that we were able to accommodate your needs with a home away from home experience and exceptional customer service! The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!

Pittsburgh, Pennsylvania
Reviewed 7 February 2016 via mobile

Wow. I cannot even believe that I stayed here. I'm itchy just thinking about it. The hallway smells of cat pee. The "suite" is merely a double bed and a pull out couch in the same room. It has a "kitchen" but when I opened the drawer to look for a wine opener and the door to look for a...

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Helpful?
Thank Live2traveldaworld
Manager_11525, General Manager at Extended Stay America - Greensboro - Airport, responded to this review

Your review for our hotel was recently brought to my attention. I sincerely apologize that we failed to meet your expectations. While we no longer keep dishes in guest rooms, these items are available upon request at the front desk for no additional charge. To uphold our company’s high standards, I will make sure we are thoroughly inspecting our rooms...

Greenville, North Carolina
Reviewed 16 November 2015

I have stayed at the property before and return anytime I need bargain lodging in the area. Extended Stays are not the Grand Hyatt, but this one certainly rates very good on the bargain hotel scale. The staff is always helpful and I have never gotten anything but a pleasant, clean room. This visit there was a bill snafu I...

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Helpful?
1Thank Lawrence B
Manager_11525, General Manager at Extended Stay America - Greensboro - Airport, responded to this review

I received a copy of your review and wanted to take a moment to personally respond. We appreciate the kind comments about our staff and their promptness in responding to your billing issue, and I apologize that we did not correct the billing issue prior to your departure. Still, I am glad you had a satisfactory stay overall and found...

New York City, New York
Reviewed 24 February 2015

Having three exercise in a room.. where two are damaged.. does NOT qualify as a fitness room, I'm sorry. Im not expecting Gold's Gym, but..... if you're going to advertise that you have a fitness room... well... I HATE... JUST HATE... being nickled and dimed. The FREE WIFI... is subpar..... is it free...? yes. Can you get online? Yes. But...

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Helpful?
1Thank jayaxerbs
Manager_11525, General Manager at Extended Stay America - Greensboro - Airport, responded to this review

Thank you for your feedback about our hotel. The condition of the exercise equipment and WiFi you described is unacceptable. I sincerely apologize for your experience. In response to your feedback, we have already started to address the issues. I really appreciate you bringing this to our attention. If you would like to discuss this further, please do not hesitate...

Lexington, North Carolina
Reviewed 2 January 2015

As far as extended stays go, this property is one of the nicest. Room was nice, clean, bed was pretty comfortable. Check in was slow, no one at the front desk when I arrived around 6pm. Also, room had no remote for tv, so I got a new one from the front desk which was wrong as well. Just the...

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Helpful?
Thank Marty H
Manager_11525, General Manager at Extended Stay America - Greensboro - Airport, responded to this review

Thank you for taking the time to let us know about your stay. I am glad to hear that you enjoyed your stay overall; however, I do apologize that your check in experience was slow, and that your room was missing a TV remote. I will work with my front desk staff to review our procedures to ensure that we...

Salt Lake City
Reviewed 12 November 2014

Typical of the Extended Stay chain for the most part. Towels and sheets so thin they are almost not there...that is expected. However, furniture absolutely filthy with numerous obvious stains and discolorations...nasty! Carpet a bit dirty as well. Walls paper thin so you can hear neighbors every move. Ceilings just as thin...always have stompers above. Mold all over shower head....

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Thank mdin
Reviewed 7 November 2014

Older place, seen it's better days, sheets and towels VERY thin, no shampoo or conditioner - just a tiny bar of soap, you have to carry the coffee-maker and plates up to your room, desk chair is very poor and feels like it will break at any moment. Oh, BTW, the "continental breakfast" is a CANDY BAR and COFFEE. I...

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Helpful?
Thank JR N
Manager_11525, General Manager at Extended Stay America - Greensboro - Airport, responded to this review

I appreciate your bringing you experience to our attention. We strive to provide our guests will all the comforts of home, so I am disappointed to hear that your room did not have the shampoo and 2 bars of soap that we provide. Your comments were reviewed by the staff, and we will review our inspection process to ensure that...

Greensboro, NC
Reviewed 25 June 2014

pool didn't open until our last 2 of 8 days there, but other than that is was fine. Clean rooms, friendly staff, breakfast was not great just granola bars/oatmeal/fruit. But again, for under $50 on priceline, it was a very good deal.

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Helpful?
Thank Kayla_Jeremiah
Manager_11525, General Manager at Extended Stay America - Greensboro - Airport, responded to this review

I want to thank you for taking the time to write a review of our hotel. I am glad that you enjoyed our friendly staff and your clean room during your visit. Still, I apologize that our pool was not open for much of your stay. As well, I am sorry that our grab-and-go breakfast did not meet your needs....

Chesterfield
Reviewed 7 October 2013

I prefer staying in extended stay hotels when traveling (which is often). I usually stay at Candlewood Suites or Residence Inn's if within my budget. Neither were available so I reserved a room at the Holiday Inn Express across the street. I always read hotel reviews on TA prior to staying at any hotel I've never stayed at before. When...

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Helpful?
1Thank planetmars315
Manager_11525, General Manager at Extended Stay America - Greensboro - Airport, responded to this review

Thank you for taking the time to write a review of your stay. We appreciate the kind comments about our great prices and comfortable bed as well as a quiet and safe location; however, we apologize that your checkout experience was not to satisfaction and the cleanliness of the room did not meet your expectations. To uphold our company's high...

Oak Ridge, North Carolina
Reviewed 4 September 2013

Had to stay here for 3 weeks before a move with our child. They were very friendly. The couches looked stained but otherwise it was clean. For an extended stay and the price it is a better than others in the area and in a good location (close to high point and right off the highway)

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1Thank KKBKR
Manager_11525, General Manager at Extended Stay America - Greensboro - Airport, responded to this review

Thank you for taking the time to write a review of your stay. We are happy hear that our staff was very friendly; however, we apologize for the unclean sofa bed in your room. Please know, our maintenance staff has been made aware and are taking care of the issue. Our team is committed to satisfying our guests, so we...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Airport Transportation
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Extended Stay America - Greensboro - Airport

Address: 7617 Thorndike Rd, Colfax, NC 27409-9421 (Formerly Extended Stay Deluxe - Greensboro - Airport)
Region: United States > North Carolina > Colfax
Price Range: ₹ 4,718 - ₹ 6,673 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Greensboro - Airport 2.5*
Number of rooms: 84
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Questions & Answers

Questions? Get answers from Extended Stay America - Greensboro - Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book a room in another hotel that is actually a 2.5 star hotel. NOT this place.”
 of 5 bubbles 193jrn, 6 Nov 2014 | Read review
“choose a room at least a few doors down from elevators, also top floor would have been quieter, kids were loud above us for several nights”
 of 5 bubbles Kayla_Jeremiah, 25 Jun 2014 | Read review
“We had three rooms and all were comfortable.”
 of 5 bubbles 723teresah, 13 Aug 2013 | Read review
“Check Priceline 'express' package.”
 of 5 bubbles bjmck, 8 Sep 2012 | Read review
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