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Smoky Mountain Inn & Suites

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Smoky Mountain Inn & Suites
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159 Reviews from our TripAdvisor Community

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There are newer reviews for Smoky Mountain Inn & Suites
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Showing 155: English reviews
Reviewed 26 July 2016 via mobile

The hotel was ok. Room were pretty decent size. But bed sheet were duty had some stain And look like some dog hair or something on it. Carpet were coming off the side wall. Love the pool and the lady that work in the breakfast she was very nice. But for the price that we pay not Worth it.

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Thank Hatha C
Asheboro, North Carolina
Reviewed 25 July 2016

Room Was Small, Bathroom was Way to small toilet seat was falling off. we stayed there 3 days and tho i made coffee every morning i had to empty the pot every night. the maid left new coffee but never emptied pot from the old coffee.. the towels were old and hard, you know the kind that feel like your...

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Thank itsmetommylee
Pensacola, Florida
Reviewed 15 July 2016

We stayed here once before and enjoyed our experience. But, this time I decided to go for a cheaper deal. THIS WAS A BAD DECISION. The WiFi at the other hotel NEVER worked, and there were many other complaints I won't go into. For our last night in Cherokee, we decided to stay at Smoky Mountain Inn & Suites because...

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1Thank Charles A
Greensboro
Reviewed 8 July 2016

Newly Remodeled? Nope, or if it was, the "before" must have been horrific. None of the rooms are handicapped accessible. They will tell you they are when you make a reservations, but there aren't any chair height toilets at all which we found out AFTER we had checked in. The room was small and the AC on high never cooled...

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Thank GSOGambler
Atlanta, Georgia
Reviewed 4 July 2016 via mobile

Nice hotel. Helpful service. Near river park and central to activities. A little older but clean. Short on towels but made due. Bathroom pocket door did not close but that was ok for us. Sink counter is small. Could use more lighting. Blanket and sheet are washed. I had asked about smoke and smells due to allergies when I reserved...

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Thank Candice834
Catawba, South Carolina
Reviewed 27 June 2016

You get what you pay for at this place! My wife and I made the mistake of not booking a hotel prior to getting to Cherokee. Due to some tournaments most places were booked but we found this place for the night. Thankfully it was one night because I'd have checked out if I needed to stay longer. The beds...

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Thank lfd1275
Reviewed 7 June 2016

Came in on Sat evening around 8;15 the man at the desk must had a bad day,he wasn't friendly and never smiled.I ask him about rates for the night he acted as if i was brothing him and i needed go away.My family and i got 2 queen beds,I ask him a few questions about how long indoor pool was...

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Thank Wanda B
Gainesville, Georgia
Reviewed 6 June 2016

We came into Cherokee on a Saturday evening with no reservations. I googled hotels in the area, and this one came up. It was already showing as one of the more inexpensive room rates so we were a little leary. But once we got there, we were greeted with very helpful front desk clerks. We were most pleasantly surprised by...

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1Thank Lisa F
Reviewed 5 June 2016 via mobile

Nice place to stay! Rooms and hotel were clean. Staff was friendly! Prices were affordable and in a quiet location in Cherokee only two miles from the casino. I would definitely stay here again on a future visit to the area.

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Thank Miranda B
Monroe, North Carolina
Reviewed 1 June 2016

Rooms were clean, great shower, bed was comfortable, and all of the staff were exceptionally friendly and helpful. First time staying in this hotel and will definitely book again. Convenient to downtown and casino, while being in a very quiet location.

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Thank wanda167

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included

Additional Information about Smoky Mountain Inn & Suites

Address: 344 Seven Clans Rd, Cherokee, NC 28719-4525
Region: United States > North Carolina > North Carolina Mountains > Cherokee
Price Range: ₹ 4,561 - ₹ 10,143 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Smoky Mountain Inn & Suites 2*
Number of rooms: 84
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Questions & Answers

Here's what travellers have asked, with answers from Smoky Mountain Inn & Suites staff and other travellers.
3 questions
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Daytona Beach
1 month ago
over a year ago

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Questions? Get answers from Smoky Mountain Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 103 at the back of the hotel was very quiet.”
 of 5 bubbles DianeW622, 25 Oct 2016 | Read review
“It said it had wifi, but could never get it to work”
 of 5 bubbles blandgraff, 12 Aug 2016 | Read review
“pick the third floor due to the noise you will receive from rooms above you if you stayed on 1st and 2nd”
 of 5 bubbles itsmetommylee, 25 Jul 2016 | Read review
“NOT HANDICAP FRIENDLY - Rooms are not handicapped accessible. They will tell you they are, but there aren't any height toilets.”
 of 5 bubbles GSOGambler, 8 Jul 2016 | Read review
“Go elsewhere”
 of 5 bubbles lfd1275, 26 Jun 2016 | Read review
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