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Smoky Mountain Inn & Suites

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153 Reviews from our TripAdvisor Community

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Showing 149: English reviews
Reviewed 4 days ago NEW

I've stayed here twice after going to the Casino.It is only a few miles from the casino. (I like to drive up in the evening , go to the casino, and then get a hotel for the night. Then I head back home the next morning.) I tried this hotel in the early fall and found it very suitable for...

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Helpful?
Thank Martha M
Reviewed 1 week ago

We had reservations here for the weekend of Oct 28th and 29th. Unfortunately we found bugs in our room and had to leave around midnight on Friday night. After several attempts of trying to talk to the mgr....no luck. They did refund us for our room for Saturday night, however, they refused to give us our money back for Friday...

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Thank Lisa H
Rural Retreat, Virginia
Reviewed 5 weeks ago

Wife and I stayed here while we visited the Casino which is the worst Casino I have ever been to in my 50 years of visiting casinos. The Smokey Mt. Inn Staff was very nice, polite and professional. The room was clean, comfortable and very quiet. We had a 1st floor room and the price and room was excellent. We...

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Thank jdnglo
Reviewed 28 October 2016 via mobile

Made reservations on line thru Expedia. Very reasonable rates, 3 in the room very comfortable space, huge shower but no bath tub if you like to soak BUT awesome hot tub and pool area. Yes it is detached from hotel BUT close to entrance and it actually feels nice to get out of hot tub and walk into hotel. Most...

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Thank Penny W
Broadway, North Carolina
Reviewed 26 October 2016

We especially enjoyed our breakfast here because of the wide variety of selections, including the ability to make our own fresh pancakes and waffles and the best bagels I've had since I left New York City. Our room was quiet, clean, and comfortable. The staff at the front desk was friendly, professional, and very kind to our grand children.

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Helpful?
Thank Diane W
Englewood, Florida
Reviewed 18 October 2016

This is a pretty new property and was reasonably priced so we stayed there. It was a little far from Bryson City and a little far from Cherokee which are the two towns you are most likely to be visiting in the area. It was clean and comfortable ut that was it. The parking spaces are kind of tight. Our...

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Thank NHtoFL
Reviewed 15 October 2016 via mobile

I called on a Friday to get a reservation because I couldn't book online. I never received a confirmation email so I called and the person Princeton answered the phone. He was disgusting and rude and I cancelled my reservation. He still charged me the full amount and refused to let me talk to a manager. I am completely disgusted...

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Thank Ashlee R
North Tazewell, Virginia
Reviewed 9 October 2016 via mobile

Check in was quick. Our room was clean and very reasonably priced. The room was a little dated. The bed was a little soft for my preference, but not a deal breaker. It did have a refrigerator, no microwave. Although we didn't use it, the pool and hot tub looked really nice. An indoor pool and hot tube would be...

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Thank Curlysue58
Reviewed 24 September 2016 via mobile

Me and my boyfriend manage to get a night out last minute to the casino so callled to book a room on a busy holiday weekend (Labor Day) and they were more then happy to accommodate us! Room was clean! Staff was friendly ! Would stay again!

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Thank Cmh2284
Raleigh, North Carolina
Reviewed 12 September 2016

Do not stay at this hotel!!! I woke up to a bed bug and blood stain on my bed. Hotel management never bothered to speak with me about the situation. When I went to front desk the 6th time I was yelled at so loudly my husband came in from outside to get me. They did not ever come to...

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Thank papaskull

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast

Additional Information about Smoky Mountain Inn & Suites

Address: 344 Seven Clans Rd, Cherokee, NC 28719-4525
Region: United States > North Carolina > North Carolina Mountains > Cherokee
Price Range: ₹ 5,279 - ₹ 10,761 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Smoky Mountain Inn & Suites 2*
Number of rooms: 84
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Smoky Mountain Inn & Suites staff and other travellers.
3 questions
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Daytona Beach
16 days ago
over a year ago

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Questions? Get answers from Smoky Mountain Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 103 at the back of the hotel was very quiet.”
 of 5 bubbles DianeW622, 25 Oct 2016 | Read review
“It said it had wifi, but could never get it to work”
 of 5 bubbles blandgraff, 12 Aug 2016 | Read review
“pick the third floor due to the noise you will receive from rooms above you if you stayed on 1st and 2nd”
 of 5 bubbles itsmetommylee, 25 Jul 2016 | Read review
“NOT HANDICAP FRIENDLY - Rooms are not handicapped accessible. They will tell you they are, but there aren't any height toilets.”
 of 5 bubbles GSOGambler, 8 Jul 2016 | Read review
“Go elsewhere”
 of 5 bubbles lfd1275, 26 Jun 2016 | Read review
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