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Chestnut Tree Inn Cherokee

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Traveller (86)
Room & Suite (36)
Pool & Beach (8)
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Overview
  • Excellent24%
  • Very good33%
  • Average25%
  • Poor9%
  • Terrible9%
Travellers talk about
“free breakfast”(25 reviews)
“room was clean”(28 reviews)
“stay there again”(21 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (355)
There are newer reviews for Chestnut Tree Inn Cherokee
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Traveller rating
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35
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All reviewsfree breakfastroom was cleanstay there againan older hotelnice place to staybryson citymini fridgecasinogravydryermountains
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21 - 25 of 345 reviews
Reviewed 26 June 2017 via mobile

When I first walked on I noticed the carpet needed to be clean and the furniture was dusty. After walking through I thought everything else is clean so this will do then I noticed trash in the trash can that neither of us put in...More

1  Thank Tonia J
Response from dwelch2017, Guest Relations Manager at Chestnut Tree Inn CherokeeResponded 28 June 2017

Tonia, We are very sorry you experienced this, it is not our quality standard and is constantly addressed. We are beginning renovations in the fall, we hope you will return to see the new improved Chestnut Tree. Thank you for taking the time to review...More

Reviewed 20 June 2017 via mobile

Very clean, dated but well kept. We had a double room, beds very small. Not a true full size mattress. Large outdoor pool. Friendly staff. Restaurant attached, very good breakfast. Would have gave higher rating but the shower did not work properly.

Thank Lagiles08
Response from dwelch2017, Guest Relations Manager at Chestnut Tree Inn CherokeeResponded 22 June 2017

Thank you for your feedback and your positive comments. We wish you would have reported the shower, maybe we could have fixed it. We hope you will visit us again, please watch for updates to our renovation project.

Reviewed 11 June 2017

This was my second stay at the Chestnut Tree Inn,both comped by Harrahs.The check-in was professional and efficient,greeted by two friendly young lads.This was the highlight of my stay at Chestnut Tree In..They placed me in the building on the hill,which I would advise to...More

4  Thank glynr34
Response from dwelch2017, Guest Relations Manager at Chestnut Tree Inn CherokeeResponded 12 June 2017

You are exactly right a clean room should be expected..... I hate to make excuses...but we were extremely short handed this weekend and I know things were missed. I apologize for your experience....glad you were comped by the casino

Reviewed 1 June 2017

The hotel room basic and clean but could use new carpet. Beds comfy and lots of pillows.Breakfast was free with room and very good ! Staff friendly.Casino about a mile away.we would stay there again .

Thank jpriest12017
Response from dwelch2017, Guest Relations Manager at Chestnut Tree Inn CherokeeResponded 2 June 2017

Thank you jpriest for taking the time to share feedback. We are pleased you would stay with us again. Please know that we will begin room renovations in the fall, and the carpet will be replaced and new furniture throughout!

Reviewed 19 May 2017

I stayed at the Chesnut inn and the breakfast was good but not a good idea to come in too late...no security. The employees at the hotel were nice and the room was ok not like the Harrahs hotel. I would stay again for the...More

Review collected in partnership with Caesars Entertainment
Thank thomasenas2017
Response from dwelch2017, Guest Relations Manager at Chestnut Tree Inn CherokeeResponded 22 May 2017

Thank you Thomasensas for your review. We are proud of our breakfast....and are proud to announce we are scheduled for room renovations this fall! We hope you will come and see us again!

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Restaurant
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Shuttle Bus Service
Business Centre with Internet Access
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Outdoor pool
Restaurant
Details
Price range
US$ 75 - US$ 137 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$ 75 - US$ 137 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (86)
Room & Suite (36)
Pool & Beach (8)
Dining (6)
Business Centre & Event Rooms (10)
Family and Play Areas (2)
Questions & Answers
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Pat B
3 October 2016|
AnswerShow all 3 answers
Response from Tammy E | Reviewed this property |
The room had two beds ands yes, the breakfast is free with your stay and very good. Not the typical continental choices.
1
Vote
Zeeeebruh
16 October 2015|
AnswerShow all 5 answers
Response from Kimberley G | Property representative |
No, only service animals.
0
Votes
SSMBIGFAN
20 August 2015|
AnswerShow all 3 answers
Response from covermeimgoingin | Reviewed this property |
There are both smoking and non-smoking rooms, smoking is also allowed outside (not sure about the pool area, possibly not since it is a public gathering area.) We had a smoking room in October 2015 when we were there. The... More
0
Votes
Room Tips
"We prefer 1st floor so we can park and walk straight into the room, with our vehicle in front of our door."
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"Do not stay there"
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"Stay away from rooms on the hill.The units adjacent too the lobby are nicer and cleaner."
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"I would recommend staying in the Main Building."
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