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Chestnut Tree Inn Cherokee

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Traveller (86)
Room & Suite (36)
Pool & Beach (8)
Overview
  • Excellent24%
  • Very good33%
  • Average25%
  • Poor9%
  • Terrible9%
Travellers talk about
“free breakfast”(25 reviews)
“room was clean”(28 reviews)
“stay there again”(21 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (355)
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345 results
Traveller rating
87
105
89
29
35
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LanguageEnglish
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87
105
89
29
35
Show reviews that mention
All reviewsfree breakfastroom was cleanstay there againan older hotelnice place to staybryson citymini fridgecasinogravydryermountains
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1 - 5 of 345 reviews
Reviewed 3 days ago via mobile

This is a quite clean place. The pics speak for themselves. I came early and I had been in town for a few days so it was nice that they have a laundry. The views are spectacular so coffee outside in the morning is a...More

Thank Shawn C
Reviewed 6 days ago via mobile

Recently stayed overnight in one of the updated rooms. The decor was modern and very appealing. Room was clean with exception of one trash can that had not been emptied from previous guest. Had I reported it, I have no doubt someone would have come...More

Thank weekendbeacherNC
Response from dwelch2017, Guest Relations Manager at Chestnut Tree Inn CherokeeResponded 5 days ago

Thank you so much for your kind remarks....I am SO sorry the trash was not emptied, and will definitely report it to the housekeeping supervisor. We hope you will return soon! Have a wonderful day!

Reviewed 1 week ago

Our group of 10 recently went on a motorcycle trip to the mountains and stayed at this inn. We were pleased with the staff, they were very accommodating. The rooms were a little old but clean and spacious. The breakfast was a feast! Very nice...More

Thank Southern E
Response from dwelch2017, Admin Support at Chestnut Tree Inn CherokeeResponded 1 week ago

Thank you Southern E for your kind comments, we are quite proud of the breakfast here and always strive to provide excellent customer service! Unfortunately, you must have gotten a room that has not yet been remodeled....we hope you can return soon so we can...More

Reviewed 7 January 2018 via mobile

We stayed as a comp from Harrahs. The inn is in the process of being remodeled. The lobby was appeared clean and the staff were friendly. Our bed was comfy enough and the room was clean. The breakfast buffet was good and we received excellent...More

Thank fgrayson
Response from dwelch2017, Guest Relations Manager at Chestnut Tree Inn CherokeeResponded 8 January 2018

Thank you so much for your kind review. We are especially glad you received excellent service. We hope you will stay again when the renovations are complete.

A TripAdvisor Member
34
Reviewed 9 December 2017 via mobile

It was all fun and games, until the roaches came out... I thought it was just a regular bug, until it crawled into my drink next to the night stand. Nastiest experience ever, I will NEVER stay at this place againMore

1  Thank A TripAdvisor Member
Response from dwelch2017, Guest Relations Manager at Chestnut Tree Inn CherokeeResponded 11 December 2017

Yes you stayed in room 220 and reported the "roaches" to everyone you came into contact with. I personally went to the room after you departed and found a stink bug....and yes just like lady bugs they come out in droves and with the unexpected...More

View more reviews
About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Restaurant
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Shuttle Bus Service
Business Centre with Internet Access
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Outdoor pool
Restaurant
Details
Price range
US$ 75 - US$ 138 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$ 75 - US$ 138 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (86)
Room & Suite (36)
Pool & Beach (8)
Dining (6)
Business Centre & Event Rooms (10)
Family and Play Areas (2)
Questions & Answers
Ask a question
Pat B
3 October 2016|
AnswerShow all 3 answers
Response from Tammy E | Reviewed this property |
The room had two beds ands yes, the breakfast is free with your stay and very good. Not the typical continental choices.
1
Vote
Zeeeebruh
16 October 2015|
AnswerShow all 5 answers
Response from Kimberley G | Property representative |
No, only service animals.
0
Votes
SSMBIGFAN
20 August 2015|
AnswerShow all 3 answers
Response from covermeimgoingin | Reviewed this property |
There are both smoking and non-smoking rooms, smoking is also allowed outside (not sure about the pool area, possibly not since it is a public gathering area.) We had a smoking room in October 2015 when we were there. The... More
0
Votes
Room Tips
"We prefer 1st floor so we can park and walk straight into the room, with our vehicle in front of our door."
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"Do not stay there"
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"Stay away from rooms on the hill.The units adjacent too the lobby are nicer and cleaner."
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"I would recommend staying in the Main Building."
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