We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
This hotel is located near Harrah's Casino, the Oconaluftee River, Great Smoky Mountain National Park, Santa's Land Family Theme Park, Western Carolina University, Cataloochee Ski Area and the Cherokee Indian Village. The Chestnut Tree Inn offers guests an outdoor pool, free hot breakfast served from 7 am to 10 am, free high-speed wireless Internet access, guest laundry, fax/copy service, wake up service, free parking with room for large vehicles and meeting facilities with A/V equipment and catering available. Guest rooms may offer free high-speed wireless Internet access, coffee maker, cable TV with extra stations, hair dryer, iron/board, free local calls,air conditioning, alarm clock and electronic door locks. Mini-fridge is available. Microwaves may be available but requests are not guaranteed, and will be granted based on availability at check-in.
Not super impressed with the room. We were all of the way in the back, and was a little dark. Did have laundry facility, but it was very pricey. People at front desk were nice and friendly. Internet was horrible. Breakfast was awesome. Lobby area...More
Response from dwelch2017, Admin Support at Chestnut Tree Inn CherokeeResponded 4 days ago
Thank you for staying with us, we appreciate your feedback. Internet can be an issue here as we are nestled in a valley surrounded by trees and mountains that block signals. We are glad our staff was friendly and that you enjoyed our breakfast. I...More
This hotel was very good. Looks very old but looks can be deceiving. The room where very nice. Lots of room. Very close to downtown but not the price you would pay for being near the casino. The breakfast was above and beyond what a...More
Response from dwelch2017, Admin Support at Chestnut Tree Inn CherokeeResponded 1 week ago
Thank you for staying with us Patricia, we appreciate your feedback and are glad you had an enjoyable visit. Keona and Mike are great employees and we are proud to have them.
Great rates, friendly people, this is the fifth time I’ve stayed here and have had no complaints until this visit.
The bathroom was not cleaned:(
Hair in bath tub and sink and the toilet looked like it hadn’t been cleaned in a while!
Response from dwelch2017, admin support at Chestnut Tree Inn CherokeeResponded 2 weeks ago
VJMaddox, We are not happy at all that you experienced this....I promise you I will investigate and report to housekeeping supervisor.
Our room was bright and clean, and the pool is large, but don’t stay here if you want a decent breakfast.
We have travelled all over the world staying in all kinds of accommodation, and this is the first time the breakfast offer has been...More
1 Thank WanderlustKeith
Response from dwelch2017, Admin Support at Chestnut Tree Inn CherokeeResponded 9 October 2018
We are proud of our breakfast and will defend it....yes if you are expecting a "branded hotel" breakfast you have come to the wrong place. Thank you for staying with us and saying your room was bright and clean.... I too, have traveled extensively and...More
This review is cost vs quality and satisfaction.
Very reasonable rates.
Very friendly people, clean, neat country charm.
The breakfast was simple and good.
No fruit for those that don't enjoy a traditional breakfast.
On a short stay the staff went out of the way...More
Response from dwelch2017, Admin Asst at Chestnut Tree Inn CherokeeResponded 8 October 2018
Thank you Travel314016,
We appreciate you staying with us and appreciate the kind review. We hope you will stay with us the next time you are in our area.