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DoubleTree by Hilton Charlotte Airport

Doubletree.comUS$ 195*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 218*
US$ 195*
US$ 218*
US$ 195*
US$ 218*
US$ 195*
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DoubleTree by Hilton Charlotte Airport
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646 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Charlotte Airport
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Showing 635: English reviews
South Carolina
Reviewed 7 June 2016

Chose this hotel because they promised airport pickup for return to hotel. Arrived at airport and called the hotel at 10:50pm and were told they were changing shifts and the 5-10 normal wait time would be 15-20 minutes, which wasn't a problem. 40 minutes latter we called and were told the driver hasn't come to work yet. We took a...

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Helpful?
Thank Bill D
Karen S, General Manager at DoubleTree by Hilton Charlotte Airport, responded to this review

Dear Bill D, Thank you so much for staying with us and for letting us know of the challenges you encountered at the airport. I certainly apologize for the lack of service that you received from both our shuttle drivers and front desk team. I understand how frustrating it is when waiting for a shuttle after a long day of...

Kinston, North Carolina
Reviewed 6 June 2016

This hotel was clean and comfortable. We stayed for two nights and my only complaint would be that we did not receive maid service from the time we left our room (9am), until the time we returned (5pm). It seemed odd to me that the beds had not been made and we didn't have any clean towels. The front desk...

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Helpful?
Thank jeb0406
Karen S, General Manager at DoubleTree by Hilton Charlotte Airport, responded to this review

Dear Jeb0406, Thank you so much for staying at our hotel and for your comments. I am happy that you enjoyed your visit and plan on returning to our hotel should you return to Charlotte. I do apologize that our housekeeping team was running behind on the 2nd day of your stay and didn't get your room clean until you...

New Smyrna Beach, Florida
Reviewed 4 June 2016

Unplanned stay due to flight delay. Hilton Honors members so we chose this property. Shuttle driver was unbelievably rude to all passengers stating "If you have no luggage you don't get on the shuttle. . . I'm in charge here". These comments were made upon arriving at the airport with the shuttle; not in response to anything any passenger said...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Laurie L
Karen S, General Manager at DoubleTree by Hilton Charlotte Airport, responded to this review

Dear Laurie, It was a pleasure speaking to your husband about these unfortunate chain of events and again, I am very disappointed that we fell short in our service levels when you arrived at the airport and could certainly understand your frustrations! I am happy that you will consider us again and I hope to meet you someday. Thanks again!

Oklahoma
Reviewed 28 May 2016

its a Hilton.. having said that: Theres no complimentary nothing.. no breakfast.. they do have coffee early morning.. There's not really transportation service (if you need it).. No laundry... and nothing much around.. restaurants etc... Having said that.. the beds (single/ king) are amazing... you get good sleep . Service is average compared to other hotels like Best Western

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Helpful?
Thank matador69
Karen S, General Manager at DoubleTree by Hilton Charlotte Airport, responded to this review

Dear Matador69, Thank you so much for staying with us and for your honest feedback! We are now offering complimentary wi-fi in our guest rooms and we also offer complimentary transportation to and from the airport 24 hours per day. I am happy that you enjoyed the beds and were able to get a great night's sleep. Thanks again and...

San Antonio, Texas
Reviewed 26 May 2016

I conducted a training event and stayed at the hotel and, I was very impressed! First, Kevin, Director of Catering and Deborah, Director of Sales took care of me and my participants. The meals were delicious the meeting room was accommodating to our needs. The hotel itself and the sleeping room met my expectations. Also, try out the fitness center,...

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Helpful?
1Thank Samuel C
Karen S, General Manager at DoubleTree by Hilton Charlotte Airport, responded to this review

Dear Samuel C, Thank you so much for conducting your meeting at our hotel. We are delighted that you enjoyed our team, especially Kevin and Deborah. We are also happy that you enjoyed your meals as well as our Precor fitness room. Thanks again and we hope that we will be able to serve you again in the future.

Beckley, WV, United States
Reviewed 25 May 2016

When searching for a hotel to stay for an overnight visit to Charlotte, I naturally searched for Hilton Hotels first, as I am a member. Secondly, I looked for the best value for the money, and I found this hotel. I had stayed at a Doubletree one other time so was familiar with the brand and booked a room. This...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Stephanie M
Karen S, General Manager at DoubleTree by Hilton Charlotte Airport, responded to this review

Dear Stephanie M, Thank you so much for allowing us to host your Girl's Getaway. We are happy that you were able to relax and enjoy your weekend away with friends. We have just updated our lobby and outdoor courtyard area and appreciate your wonderful comments. We are also happy that the friendliness of our staff also added to your...

Cordova, United States
Reviewed 19 May 2016

The Service is excellent! The Rooms are very very nice! the Food is Great! Location is adjacent to Airport and can get to any part of town easily. I would stay at this location anytime I am in the area.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Davida H
Karen S, General Manager at DoubleTree by Hilton Charlotte Airport, responded to this review

Dear Davida, Thank you so much for such positive comments regarding our hotel. I am thrilled that you found our service to be excellent and you were able to enjoy your room as well as the food in our restaurant. I totally agree that our location is great, and very easily accessible to uptown and the airport. This makes it...

Waldorf, United States
Reviewed 19 May 2016

This was a nice hotel. Staff were very friendly and helpful. My only complaint with the Doubletree brand is that their pillows are too soft (personal preference). Other than that, my sleep was quite and the hotel is located close to various food options.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Kendra R
Karen S, General Manager at DoubleTree by Hilton Charlotte Airport, responded to this review

Dear Kendra R, Thank you for staying with us during your recent trip to Charlotte. We are delighted that you enjoyed our hotel and found our staff to be friendly and helpful. Thank you also for commenting on our pillows. While many guests find them very comfortable, I certainly can understand if you prefer a firmer pillow. We do have...

ocean isle beach, United States
Reviewed 12 May 2016

hotel was not quiet. Staff was not friendly. they were there to do a job that was all. Wasn't a fan of this hotel I have always been a Hilton fan. I have stayed at several but this was the least favorite. I am a Hilton Honors member which I will probably stop. I have stayed at the Marriott and...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Donna G
Karen S, General Manager at DoubleTree by Hilton Charlotte Airport, responded to this review

Dear Donna, Thank you so much for staying with us and for your honest opinion of your stay. I certainly understand your frustration, as we all want to experience great service as well as enjoy a quiet night's sleep. I am happy that we were able to communicate today and we look forward to serving you in the near future....

Pound, Virginia
Reviewed 11 May 2016

Upon check in the hotel seems very nice. However I paid extra to have cookies and a cold carafe of milk waiting on my children. I found cookies and 2 cartons of milk stuck in the ice bucket (15$) I also paid for the breakfast and high speed internet (30+$) and was never able to use the internet. The front...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank bethy1023
Karen S, General Manager at DoubleTree by Hilton Charlotte Airport, responded to this review

Dear Bethy1023, Thank you for staying with us and for sharing your comments. I am so sorry that your breakfast/internet package did not meet your satisfaction, and it would not have met mine either, and for that, I truly apologize. It is our goal to provide excellent service and value, and we fell short in both areas. I have discussed...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The DoubleTree by Hilton Charlotte Airport is just moments from the Charlotte Douglas International Airport (CLT) and welcomes you with thoughtfully appointed room accommodations and convenient amenities and services including our complimentary 24 hour airport shuttle service to and from the hotel. Our Charlotte, NC hotel is conveniently located close to Downtown, local sports venues, area businesses, shopping, museums and other Charlotte attractions. Enjoy the world famous WARM DoubleTree cookie upon arrival. We also boast a full service restaurant and lounge, and room service is available for breakfast, lunch and dinner. ... more   less 

Additional Information about DoubleTree by Hilton Charlotte Airport

Address: 2600 Yorkmont Rd, Charlotte, NC 28208-7366
Region: United States > North Carolina > Charlotte
Price Range: ₹ 7,235 - ₹ 15,244 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Charlotte Airport 3.5*
Number of rooms: 173
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hilton Hotels Direct, Booking.com, Hotwire, Orbitz, Hotels.com, Priceline, Cheap Tickets, Cancelon, TripOnline SA, HotelQuickly, HotelsClick and Hotel.de so you can book your DoubleTree by Hilton Charlotte Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Charlotte
Charlotte Doubletree
Hotel Style:
#49 Romantic Hotel in Charlotte
#51 Family Hotel in Charlotte
#62 Business Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Charlotte Airport staff and other travellers.
3 questions
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Questions? Get answers from DoubleTree by Hilton Charlotte Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The back of the hotel faces the airport some noise from aircraft”
derekcH8479DI, 3 May 2017 | Read review
“Don't eat in the Treetops Cafe”
422chuckw, 28 Jan 2017 | Read review
“unbelievably bad queen size mattress”
aszu, 1 Dec 2016 | Read review
“Become an honors member to avoid paying for wifi.”
Jahdzia, 12 Sep 2016 | Read review
“wifi does not work on cell phones. I had to make a call to Hilton Honors to complain on hotel phone.”
Waterfalls123, 18 Jun 2016 | Read review
5 of 5
Doubletree.com
US$ 195* /night
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Booking.comUS$ 195
Hotwire.comUS$ 195
CancelonUS$ 218
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Prices are for 1 room, 2 adults
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