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Charlotte Marriott SouthPark

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#53 of 176 Hotels in Charlotte
Certificate of Excellence
GreenLeadersSilver level
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Charlotte Marriott SouthPark
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483 Reviews from our TripAdvisor Community

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There are newer reviews for Charlotte Marriott SouthPark
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Showing 471: English reviews
Ocala, Florida
Reviewed 8 July 2015

We were doing a meandering drive from Florida back to Indiana--taking our time and taking routes less traveled....ie avoiding Atlanta/I-75. We opted to stop next in Charlotte--and stay with hotel brand Marriott. In Charlotte, both options started in the $220 range--for any day, any discount option I could find. We opted for South Park so as to avoid downtown traffic....

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Helpful?
1Thank ladydoc007
GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

We appreciate you taking the time to share you experience with us. We apologize for the unsatisfying stay you had in SouthPark and understand your disappointment. We have shared your comments with our hotel team to ensure this was an isolated situation that is corrected and improved upon for future guests. We appreciate you acknowledging our helpful and polite front...

Charlotte, North Carolina
Reviewed 4 July 2015

Stayed here overnight so we could watch the fireworks and then retreat to our hotel instead of driving home. Excellent staff from the time we were greeted by Valet to check-in at front desk. Pool could use a few more chairs but it was very pretty and relaxing. Nice amenities in room and I absolutely loved the complementary free Starbucks...

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Helpful?
Thank Cathy L
GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

We’re glad you were able to enjoy the fireworks at Symphony Park this past weekend! They always put on such a great show and with easy access from our property, I’m sure it made for the perfect staycation. Thank you for recognizing our friendly staff and their high end service. We will share your suggestion about the pool chairs to...

Johnston, Iowa
Reviewed 4 July 2015

My wife, daughter and I spent 4 nights here and it was a nice hotel. Positives included the excess sink space in the bathroom, the treats they put out in the lobby including wine, desserts and appetizers each day, along with the reasonable prices and excellent location. You can walk to the South Park mall and it is a good...

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Helpful?
Thank Dean326
GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

We’re happy to hear that you would stay with us again! Thank you for reviewing our property and the SouthPark location. We love to hear about the different ways our guests explore Charlotte and it sounds like you had a busy four days in town. We look forward to the opportunity of hosting you in the future!

hesskr4
Reviewed 1 July 2015

The hotel is very nice and the staff were very friendly. However the room itself smelled very strongly of mold/mildew, thankfully we only stayed one night or we would have had to move to a different hotel it was so bad. Also a lot of mold in the shower as well. They spray so much perfume air freshener in the...

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Thank hesskr4
GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

We appreciate you taking the time to share your experience with us but are disappointed to hear that your stay was less than satisfying. We are sorry for the scent issues you experienced and will be sharing your comments with our team so we can work on improving and preventing such a situation in the future. Thank you complementing our...

Reviewed 30 June 2015 via mobile

We had a wonderful time in Charlotte at this Marriott. The neighborhood is really nice and the hotel is beautiful. I liked the front desk staff but I was confused about housekeeping in the mornings because there was a time when I wanted my room cleaned and it wasn't because the timing of the removal of the No housekeeping sign...

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Helpful?
Thank teemee41
GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

Thank you for sharing your experience with us, we’re glad you had such a wonderful time in SouthPark. We appreciate you recognizing our boutique hotel’s beauty and our attentive front desk staff. We will share your suggestions for improvements with our team in hopes that we can further advance our hotel styling. Thank you again for reviewing our property and...

Atlanta, Georgia
Reviewed 28 June 2015

My daughter and I stayed here for one night. I wish it could have been longer. The staff was great and helpful. The hotel is in walking distance to great restaurants and a nice mall. The pool and hot tub were nicely kept and very clean. We had breakfast in the hotel and it was well priced for a hotel...

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Helpful?
1Thank Angieandtwins
GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

We are so happy to hear that you wanted to stay with us longer; that really shows how much you enjoyed your time with us. Thank you for taking the time to review our property and we’re glad you were able to enjoy everything from our pool amenities to the delicious new breakfast options. We look forward to hosting you...

New York City, New York
Reviewed 26 June 2015

I've found in recent stays, elsewhere, that the Marriott had let its reputation and service slip a bit. I'd begun to favor in some areas Courtyards over Marriott since if the service and housekeeping standards were only mid-range you should only expect lower pricing. This location is different front desk was very helpful, concierge service was great and rooms were...

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Helpful?
1Thank Pandora_is_Eve
GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

We are happy to hear that your stay with was us was so positive in comparison to other recent hotel stays. Thank you for recognizing our staff for their attentiveness during your stay and we’re glad your room was to your liking as well. Though we are sorry for the computer glitch, it’s great to know one of our hosts...

Simpsonville SC
Reviewed 15 June 2015 via mobile

This is a great hotel! Convenient to great shopping! Centrally located to the area of Sharon Rd. Also, it was easy to get back on I85 to return home.The staff is very friendly and helpful. The property is impeccably kept and beautiful.

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Thank Skeetersb
GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

Thank you for this positive review of our property, we’re glad you enjoyed the hotel and ideal SouthPark location. We appreciate you recognizing our staff, as well as our clean and beautiful hotel. We hope to see you again!

Cleveland, Ohio
Reviewed 14 June 2015

Had the opportunity recently to stay at this hotel due to an upcoming job transfer while my wife, daughter and I were house hunting. Upon checking into the hotel, we were greeted as soon as we stepped into the doors and felt welcomed from the start by Floyd and the staff at the front desk. After some friendly discussion we...

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Helpful?
1Thank Chris C
GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

Thank you so much for taking the time to recognize Floyd! This is a great example as to why we value him for his attentiveness with all our guests, along with thoughtfulness. He will greatly appreciate you sharing your experience and appreciating his services. We are excited for your family to move to Charlotte and continue to enjoy the amazing...

Columbia, South Carolina
Reviewed 12 June 2015

We visit this hotel often, main,y due to its proximity to shopping at South Park mall and the nice shops and restaurants that you can access through the back walkway. The staff were very welcoming, the ambience was great - nice fruity water on tap in the lobby as well as nice crisp white wine for happy hour. Rooms were...

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Helpful?
1Thank Alice Ann R
GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

We’re happy to hear that you continue to find our hotel accommodating for your traveling needs and it’s great to hear that you’ve enjoyed the shopping opportunities in SouthPark, as well. Our staff will appreciate you recognizing their friendliness and look forward to welcoming back in the future!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff

Additional Information about Charlotte Marriott SouthPark

Address: 2200 Rexford Rd., Charlotte, NC 28211 (Formerly The Park Hotel)
Region: United States > North Carolina > Charlotte > Barclay Downs
Price Range: ₹ 9,425 - ₹ 20,094 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Charlotte Marriott SouthPark 4*
Number of rooms: 185
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Also Known As:
Charlotte Marriott Southpark Hotel Charlotte
Marriott Charlotte
Hotel Style:
#6 Green Hotel in Charlotte
#6 Luxury Hotel in Charlotte
#17 Business Hotel in Charlotte
#32 Family Hotel in Charlotte
#42 Romantic Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Charlotte Marriott SouthPark staff and other travellers.
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Questions? Get answers from Charlotte Marriott SouthPark staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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