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BEST WESTERN PLUS Sterling Hotel & Suites

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BEST WESTERN PLUS Sterling Hotel & Suites
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409 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Sterling Hotel & Suites
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Showing 389: English reviews
Lincolnton, North Carolina
Reviewed 4 December 2016

I went there on a weekend get away. Everyone even housekeeping was very nice and considerate. A great group of people. I highly reccomend this Hotel to anyone. Easy access to the light rail and uptown transportation right next door,

Review collected in partnership with Best Western
Thank Harley M
Norcross, Georgia
Reviewed 12 November 2016 via mobile

All of the usual hotels were booked solid due to the DNC visit prior to the election. So I ended up here as a result. I was delightfully surprised at the accommodations and will use this facility in lieu of a smelly Hampton Inn just down the road in Monroe. Having the ability to stay in a $200+ a night...

Thank dean c
sunnysingh7, General Manager at BEST WESTERN PLUS Sterling Hotel & Suites, responded to this review

Hello, Thank you for staying with us. We will fix the paint and the moisture in the bathroom so you will give us a 5 next time. Thanks again for your kind words. Sincerely, Sunny Singh

Reviewed 2 November 2016

I must say that I chose this hotel because it was close to the airport for a morning flight. That was the good part. Otherwise--the room just smelled SO strongly of cleaning chemicals. There was no way to open a window and it was very overwhelming. When we were checking in, the front desk person never got off the phone,...

Thank coqui_coqui_jet
Hilliard, United States
Reviewed 24 October 2016

We had an excellent stay at this hotel. It is near to the interstate and the family members that we were visiting. The staff was helpful and pleasant. I had difficulty getting onto the in house internet wifi. The staff was able to quickly work with me and get me connected. The room was excellent and the breakfast met our...

Review collected in partnership with Best Western
Thank Dean C
sunnysingh7, General Manager at BEST WESTERN PLUS Sterling Hotel & Suites, responded to this review

Hello Dean, Thank you for the kind words you praised for our Hotel. We try to give our best to our guests. We are glad that you had satisfaction with staying at our hotel. Again, thank you. Sincerely, Sunny Singh, GM

Brainerd, Minnesota
Reviewed 23 October 2016

The only good thing I have to say about this hotel is that it was clean. The TV in the room didn't come in good and it seemed like the TV was going out. The deadbolt on our door wouldnt lock. We called and had maintence come to fix it but they ended up not fixing anything or giving us...

Thank Jamie K
sunnysingh7, General Manager at BEST WESTERN PLUS Sterling Hotel & Suites, responded to this review

Hello Jamie, I apologize for the disappointment you had during your stay. We are upgrading the hotel everyday. Please let me know the next time you come in Charlotte. I will make it up to you. Again apologies from all of us here at Best Western Plus Sterling Hotel. Thanking You, Sincerely, Sunny Singh, GM

High Wycombe, United Kingdom
Reviewed 16 October 2016

We spent three nights at this hotel, while visiting Charlotte and attending a Panthers game. We arrived not long after 9am, way ahead of the scheduled check-in time, expecting to drop our luggage before heading out for the day, but our room was ready, so we were able to get straight in. I had arranged for a parcel to be...

Thank Loulabelle44
Redding, Connecticut
Reviewed 10 October 2016

Being a Diamond Elite member,I can easily compare best western properties. This one is the worst I have stayed at. I booked three nights at three separate properties for a college trip, this one being the first. When we arrived at the hotel, we were approached by two different homeless people asking for money. We had a hard time finding...

1Thank camefromfairfield
Roanoke, Virginia
Reviewed 9 October 2016

We came into town for a friends wedding and I felt so at home at this hotel! We got in late due to the weather and traffic and when we finally got to check in we were greeted by Cassandra, she was so pleasant and made checking in really easy. The rooms were clean and had a mini fridge and...

Review collected in partnership with Best Western
Thank Skyelar B
Hartsville, South Carolina
Reviewed 4 October 2016

Front desk super nice. Staff held doors open for me as I went back and forth with luggage. Staying there now. King room very nice and roomy. Bathroom big! Super clean, new carpet (it appears new) and desk is also roomy. I have to work during the week in Charlotte for a few weeks and this will make my life...

Thank HartsvilleRoadie
Reviewed 1 October 2016 via mobile

The staff was very nice in the hotel, but I got a room next to the elevator which was very busy and noisy all night. The hotel rooms are very small and not cosy. The lobby is very small. The breakfast is usual.

Thank 938juditj

31 photos of this hotel

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry

Additional Information about BEST WESTERN PLUS Sterling Hotel & Suites

Address: 242 E Woodlawn Rd, Charlotte, NC 28217-2202
Region: United States > North Carolina > Charlotte > Montclaire South
Price Range: ₹ 6,540 - ₹ 8,894 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Sterling Hotel & Suites 2.5*
Number of rooms: 81
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, HotelsforEveryone, Hotels.com, Best Western and Travelocity so you can book your BEST WESTERN PLUS Sterling Hotel & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Sterling Hotel And Suites
Best Western Sterling Hotel Charlotte
Best Western Charlotte
Charlotte Best Western
Hotel Style:
#16 Best Value Hotel in Charlotte
#64 Business Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Sterling Hotel & Suites staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Sterling Hotel & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the second floor, but that didn't help At least not by the elevator”
 of 5 bubbles parodyqueen, 15 Mar 2017 | Read review
“First floor near lobby”
 of 5 bubbles 163samd, 30 Jan 2017 | Read review
“choose another hotel”
 of 5 bubbles camefromfairfield, 9 Oct 2016 | Read review
“King suites are quiet, first floor is fine, noticed no extra noise.”
 of 5 bubbles HartsvilleRoadie, 3 Oct 2016 | Read review
“not near the elevator nor ice machine”
 of 5 bubbles 697r_mib, 24 Jul 2016 | Read review
5 of 5