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Best Western Plus Sterling Hotel & Suites

Booking.comUS$ 104
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 111*
US$ 104*
US$ 111*
US$ 104*
US$ 111*
US$ 104*
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422 Reviews from our TripAdvisor Community

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There are newer reviews for Best Western Plus Sterling Hotel & Suites
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Plainfield
Reviewed 5 April 2017 via mobile

We are traveling back to Plainfield, IL from FL and doing it the scenic way: Savannah to Charleston to Charlotte to ??? Spent on night here and BW did there usual good job with us. The check in was a little slow, but everything else has been just fine. The bus was super and we are ready for the day!

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Helpful?
Thank Richard P
sunnysingh7, General Manager at Best Western Plus Sterling Hotel & Suites, responded to this review

Hello Richard, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you...

Princeton, West Virginia
Reviewed 2 April 2017

As a Platinum, almost Diamond, member I would have expected better service. 30 minutes to check in, rooms are not Best Western quality and I was ignored when I asked for an upgrade. In fact, I was moved from the first floor to the third floor when I asked thinking I was upgraded. To my surprise I was not. What...

Review collected in partnership with Best Western
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Helpful?
Thank mahumada
sunnysingh7, General Manager at Best Western Plus Sterling Hotel & Suites, responded to this review

Good Afternoon Mr Ahumada, Thank you for completing the survey regarding your recent stay at our property. I apologize for the inconvenience you had during your stay. We do not have any Suites. Just regular rooms. I am sorry that we couldn't upgrade you to a better room. We appreciate your business with Best Western. We might be not the...

Binbrook, Canada
Reviewed 2 April 2017

This was our first time staying in North Carolina and visiting the Nascar Hall of Fame. The Best Western staff were very friendly and the Hotel was clean and comfortable. The staff were friendly and very helpful. We would definitely recommend this hotel.

Review collected in partnership with Best Western
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Helpful?
Thank Gail W
sunnysingh7, General Manager at Best Western Plus Sterling Hotel & Suites, responded to this review

Hello Gail, Thank you for your kind words. You are a valued guest to us. Most of our staff are working for many years. I will convey your good words to our staff. Again, thank you again and look forward to see you again. Thanking you, Sincerely, Sunny Singh

Johnstown, Pennsylvania
Reviewed 20 March 2017

We stopped at the Best Western Sterling on our way home from Florida. It was easy on/ easy off from the highway and on the east side of Charlotte so we didn't have to deal with the city traffic. Our room was quite large, the bed was comfortable and the staff were helpful.

Review collected in partnership with Best Western
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Helpful?
Thank jesse24813
Kitchener, Canada
Reviewed 20 March 2017

Used this hotel on our way to Florida and glad we did. Very convenient right off the hi way and pleasant stay. Beds were very comfortable which afforded a good nights sleep after a long drive would certainly recommend.

Review collected in partnership with Best Western
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Helpful?
Thank 948perryh
Colorado Springs
Reviewed 15 March 2017

We are guests in town teaching, and we were looking forward to our stay here again. Last time was several years ago. What can we say, the staff sure seems unmotivated at the front desk as there are always two or three staff in the back or looking bored as all get out. LOL Internet was good. But, the hallways...

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Helpful?
Thank parodyqueen
sunnysingh7, General Manager at Best Western Plus Sterling Hotel & Suites, responded to this review

Hello Ms Parodyqueen, I apologize for all the inconvenience you had during your stay. We had a lot of renovations done in the past three years. The whole front desk was gutted and we have a new front desk. The carpets in all the rooms and hallways were changed, all the furniture were changed, we have the double size of...

Sarasota, United States
Reviewed 10 March 2017

TV screen was static, staff had "attitude" issues, room was older and needed updating. I would not stay in this hotel again given the price was the same as other better hotels. I stay at Bw+ hotels more than a dozen times a year and was not a good one.

Review collected in partnership with Best Western
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Helpful?
Thank Christopher R
Charlotte, North Carolina
Reviewed 5 March 2017

I check in on short notice and was greated by Cassandra and as alway she took care of me she went out of her way to get me a room took the time to show me the room and make sure that it was accommodating .. she's a great asset to the company it should be commended for that .....

Review collected in partnership with Best Western
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Helpful?
Thank terryj198
Raleigh, Canada
Reviewed 18 February 2017

It was great. The king size bed was great. My partner was very pleased on relaxing and the first time visiting was great. The internet was OK and I will be returning very soon and I will enjoy every moment

Review collected in partnership with Best Western
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Helpful?
Thank A2535KPsaraht
Reviewed 1 February 2017 via mobile

That sad part is I don't like writing bad reviews. But people have the right to know the truth. I have traveled extensively over the world and I have been fortunate to have never encountered bed bugs! After going to Urgent Care, I spoke with the owner Sonny Singh. He somehow tried to say I brought the bed bugs with...

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Helpful?
Thank QweenCori
sunnysingh7, General Manager at Best Western Plus Sterling Hotel & Suites, responded to this review

Hello Ms Perkins, Thank you for staying several times with us. We give you a special rate which is less than employee rate. We also called cabs and paid for it when our drivers were late to take you to the Airport. We respect you as a guest and we value you. There was a reason we put you on...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Best Western Plus Sterling Hotel & Suites

Address: 242 East Woodlawn Road, Charlotte, NC 28217-2202 (Formerly BEST WESTERN PLUS Sterling Hotel & Suites)
Region: United States > North Carolina > Charlotte > Montclaire South
Price Range: ₹ 6,610 - ₹ 8,035 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Sterling Hotel & Suites 2.5*
Number of rooms: 81
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Best Western, Orbitz, Hotwire, Travelocity, Hotels.com, HotelsforEveryone, Cancelon, Priceline, getaroom.com, TripOnline SA, HotelsClick and HotelQuickly so you can book your Best Western Plus Sterling Hotel & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Sterling Hotel Charlotte
Best Western Sterling Hotel And Suites
Best Western Charlotte
Charlotte Best Western
Hotel Style:
#64 Business Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Sterling Hotel & Suites staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the second floor, but that didn't help At least not by the elevator”
parodyqueen, 15 Mar 2017 | Read review
“First floor near lobby”
163samd, 30 Jan 2017 | Read review
“choose another hotel”
camefromfairfield, 9 Oct 2016 | Read review
“King suites are quiet, first floor is fine, noticed no extra noise.”
HartsvilleRoadie, 3 Oct 2016 | Read review
“not near the elevator nor ice machine”
697r_mib, 24 Jul 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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