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Best Western Plus Sterling Hotel & Suites

CancelonUS$ 83*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 111*
US$ 83*
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US$ 104*
US$ 104*
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Best Western Plus Sterling Hotel & Suites
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422 Reviews from our TripAdvisor Community

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Showing 402: English reviews
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Reviewed 6 days ago NEW

We had everything we needed. Nice, clean hotel. Breakfast and coffee good. I missed having an indoor pool, though. They had a very nice little TV room with comfy furniture. Very quiet when we were here. We were with a bus trip. They had a nice little store with gum and water and some supplies you might need to purchase.

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Helpful?
Thank Jean H
sunnysingh7, General Manager at Best Western Plus Sterling Hotel & Suites, responded to this review

Hello Jean, Thank you for the nice words and taking out the time to write this review. I am glad you liked the hotel. You are a very valued guest and your comments as well. Hope to see you soon. Thanking you again, Sincerely, Sonny Singh, GM

Davenport, Florida, Usa
HOTEL’S FAVOURITE REVIEW
Reviewed 30 March 2017

I forgot a tote bag in my room. The desk clerk called to tell me that they had the bag. Since I was 6 hours away, I asked them to ship the bag to me in Florida. The manager FedExed the bag to me and everything in it was exactly the way I had left it. I am very grateful...

Review collected in partnership with Best Western
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Helpful?
Thank Mary C
About Hotel's Favourite Review
sunnysingh7, General Manager at Best Western Plus Sterling Hotel & Suites, responded to this review

Hello Mary, It was my duty to keep your personal things safe when found and ship it to you as you had instructed. Thank you for being a valued guest and look forward on seeing you again on your next visit. Thanking You, Sincerely, Sunny Singh

Corner Brook, Canada
Reviewed 1 week ago NEW

As loyal BW travellers commuting between FL and Canada annually, we were most disappointed with this location. The room smelled, the bathroom was completely unacceptable (dirt ceiling tiles, paint issues....to name a few), and dirty carpets. Overall, hotel rooms in desparate need of serious refurbishin. This location is scratched off our list of places to stay during our 4000km commute.

Review collected in partnership with Best Western
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Helpful?
Thank bernards612
sunnysingh7, General Manager at Best Western Plus Sterling Hotel & Suites, responded to this review

Hello Mr Stratton, Thank you for completing the survey regarding your recent stay at our property. I apologize for the inconvenience you had during your stay. We are not always like this. I will check room 104. We renovated the whole bathroom for room 104. Did you checked out our reviews. Please do on google and on Trip Advisor. You...

Deer Park, United States
Reviewed 1 week ago

good hotel, rooms were clean would stay again ...staff was good and friendly..food was Ok typical hotel food .... local restaurants were very good and plenty within walking distance from the hotel . overall good place to stay

Review collected in partnership with Best Western
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Helpful?
Thank Q3464AHjamesd
sunnysingh7, General Manager at Best Western Plus Sterling Hotel & Suites, responded to this review

Hello and Good Morning, Thank you for taking the time out to write this review for us. Thank you for your kind words. We also provide Soy Milk and Gluten free Cheerios for our guest beside everything else. Few hot food like bacon, scrambled eggs and sausages. Thank you again for staying with us and hope to see you soon....

Durham, North Carolina
Reviewed 2 weeks ago

We stayed at this hotel for one night to attend the Neil Diamond concert in town. The hotel offers great value with a mini fridge and microwave in the room. It also offers breakfast in our room rate. The breakfast is basic but seems to have everything that we want including a self-made waffle making machine! Best of all is...

Review collected in partnership with Best Western
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Helpful?
Thank Helen T
Verona, New York
Reviewed 3 weeks ago

The hotel is fine for the price. It had a great breakfast and add a laid-back atmosphere. Our family enjoyed staying here, even though we didn't spend a lot of time at the hotel. It was close to everything we needed for entertainment.

Review collected in partnership with Best Western
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Helpful?
Thank tracycI2049WX
Reviewed 3 weeks ago

Had to stay here for a wedding, did not like the location, and there was no outside amenities with such beautiful weather in NC! Lots of shopping, but did not like the neighborhood, homeless people etc.

Review collected in partnership with Best Western
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Helpful?
Thank Anne C
Charleston
Reviewed 4 weeks ago

The accommodation was good but their beds need to be a little more comfortable. Redo their toilets for adults. Staff was very pleasant and accommodating. Checking in was a slow process and checking out was fast. My daughter left her laptop cord in the room and the staff stated that they would put it up for her, but when my...

Review collected in partnership with Best Western
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Helpful?
Thank Stacey W
sunnysingh7, General Manager at Best Western Plus Sterling Hotel & Suites, responded to this review

Hello Stacey, Thank you for being a valued guest of ours. Our next project is to renovate all the bathrooms. We keep any thing which is left at the hotel for 1 month. We do answer the phone. Please call and ask for me next time and I will see into this. Again, thank you for staying with us. Sincerely,...

Unicoi, Tennessee
Reviewed 13 April 2017

Stayed here so we could catch an early flight. Staff was very helpful, even making arrangements for a very early airport shuttle. The check in people were very helpful. The early morning person even got us some food from the breakfast area as we were leaving before it opened. This is very typical of Best Western hospitality. That is why...

Review collected in partnership with Best Western
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Helpful?
Thank route6
Englewood, New Jersey
Reviewed 12 April 2017

Always use this hotel when I am in the Charlotte area. It is ideal for me, service, location and price definitely satisfies my needs. Location is great for restaurants, airport, highways, shopping and the job.

Review collected in partnership with Best Western
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Helpful?
Thank davidrV9354BF
sunnysingh7, General Manager at Best Western Plus Sterling Hotel & Suites, responded to this review

Hello David, Thank you for being a valued guest for us. Yes, this Hotel is very convenient and close to all of your needs. There is also a light rail station behind our Hotel which will take you to downtown and Time Warner Arena. Do not have to drive in the traffic and looking for parking in downtown. Again, thank...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Best Western Plus Sterling Hotel & Suites

Address: 242 East Woodlawn Road, Charlotte, NC 28217-2202 (Formerly BEST WESTERN PLUS Sterling Hotel & Suites)
Region: United States > North Carolina > Charlotte > Montclaire South
Price Range: ₹ 6,593 - ₹ 8,080 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Sterling Hotel & Suites 2.5*
Number of rooms: 81
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Best Western, Travelocity, Orbitz, Hotwire, Hotels.com, HotelsforEveryone, Cancelon, Priceline, getaroom.com, TripOnline SA, HotelsClick and HotelQuickly so you can book your Best Western Plus Sterling Hotel & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Sterling Hotel Charlotte
Best Western Sterling Hotel And Suites
Best Western Charlotte
Charlotte Best Western
Hotel Style:
#64 Business Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Sterling Hotel & Suites staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the second floor, but that didn't help At least not by the elevator”
parodyqueen, 15 Mar 2017 | Read review
“First floor near lobby”
163samd, 30 Jan 2017 | Read review
“choose another hotel”
camefromfairfield, 9 Oct 2016 | Read review
“King suites are quiet, first floor is fine, noticed no extra noise.”
HartsvilleRoadie, 3 Oct 2016 | Read review
“not near the elevator nor ice machine”
697r_mib, 24 Jul 2016 | Read review
5 of 5
Cancelon
US$ 83* /night
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Expedia.comUS$ 104
getaroom.comUS$ 111
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Prices are for 1 room, 2 adults
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