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Sheraton Charlotte Airport Hotel

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Traveller (155)
Room & Suite (39)
Pool & Beach (8)
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Overview
  • Excellent32%
  • Very good39%
  • Average18%
  • Poor8%
  • Terrible3%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Sheraton Charlotte Airport Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Sheraton Charlotte Airport Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (534)
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All reviewsclub floorcharlotte airportan indoor outdoor poolfront deskspg pointsbeautiful lobbynext morninglobby areashuttle servicefree internetvery nice hotelone night stayfitness centercltloungeattendeesconference
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191 - 195 of 524 reviews
Reviewed 17 October 2015

I stay at the Sheraton and also use the facilities for seminars. A great staff and banquet team. Smile, accomodating, and clean. I travel over 200 days a year and its a pleasure and comfort when you land at a hotel like this one!More

Thank gcaprarella
Response from Robin M, Guest Relations Manager at Sheraton Charlotte Airport HotelResponded 4 November 2015

Gcaprarella, thank you for making the Sheraton Charlotte Airport Hotel your home away from home when you are in the Queen City. You truly are family and it is always a pleasure working with your group. We appreciate you taking the time out to recognize...More

Reviewed 15 October 2015

While this is a normal business class hotel near the airport whisk having a business lunch in the resturant a huge roach type bug climbed up the wall next to our table. Then again in the morning more bugs were crawling along the floor of...More

1  Thank parkerisland
Response from Robin M, Guest Relations Manager at Sheraton Charlotte Airport HotelResponded 4 November 2015

Parkerisland, thank you for taking the time out to review our hotel. I am deeply troubled to hear about your experience at our hotel and regret that we couldn't address your problems prior to your departure. We take all feedback very seriously and have resolved...More

Reviewed 29 September 2015

Here for a national convention, its been about a year since I stayed here. Customer service is always top-notch, no complaints, everyone seems to like their job. The food during our event, breakfast and dinner were very good, they must have gotten new cooks because...More

Thank estar_357
Response from Robin M, Guest Relations Manager at Sheraton Charlotte Airport HotelResponded 4 October 2015

Estar_357, thank you for choosing the Sheraton Charlotte Airport Hotel during your National Convention! We always love to receive feedback from our repeat guests. It shows us our progress and what we still need to improve on for future guest experiences. Thank you for your...More

Reviewed 17 September 2015

My wife and recently stayed at this property for one night before an early flight out of CLT. The hotel is very conveniently located within a 10 minute drive to the airport and just off of the freeway. While we did not have time to...More

Thank Lv2CtheWorld
Response from Robin M, Guest Relations Manager at Sheraton Charlotte Airport HotelResponded 4 October 2015

Lv2CtheWorld, thank you for the wonderful comments regarding your recent stay with us. We are delighted to know our services exceeded your expectations and our staff provided a memorable experience during your visit with us. When your travels take you away from home, you can...More

Reviewed 12 September 2015

We were traveling from San Diego, CA to Charlotte, NC. Unfortunately, we had to land in Memphis,TN due to an onboard medical emergency of one of the passengers! Because of this unexpected landing we along with approx.170 other passengers missed our connections. There were no...More

Thank travelbug41563
Response from Robin M, Guest Relations Manager at Sheraton Charlotte Airport HotelResponded 4 October 2015

Travelbug41563, thank you for taking the time to write such a wonderful review of our hotel. Despite your travel delays, we are delighted to know that our services exceeded your expectations and our staff provided a memorable experience during your visit with us. We are...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$ 125 - US$ 237 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Green Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 125 - US$ 237 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Green Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (155)
Room & Suite (39)
Pool & Beach (8)
Dining (7)
Business Centre & Event Rooms (8)
Questions & Answers
Ask a question
Susan A
6 June 2017|
AnswerShow all 3 answers
Response from Jennifer J | Property representative |
Hi Susan! Thank you for considering the Sheraton Charlotte Airport hotel! Yes, we do accept 3 small dogs. Please reach out to us when you have made your reservation so we can ensure your room will be ready with the dog... More
0
Votes
Susan A
6 June 2017|
AnswerShow all 2 answers
Response from Jennifer J | Property representative |
Hi Susan! Thank you for considering the Sheraton Charlotte Airport hotel! Yes, we do accept 3 small dogs. Please reach out to us when you have made your reservation so we can ensure your room will be ready with the dog... More
0
Votes
Jeanne H
23 February 2017|
Answer
Response from Jennifer J | Property representative |
Good afternoon Jeanne, If you would like to book at least 5 sleeping rooms, I can offer you a group rate of $119 for one or two adults per room. There is an additional $20 per each additional adult per room. As guests of... More
0
Votes
Room Tips
"Convenient to airport."
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"7th floor is fantastic -- very little noise or distractions."
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"If you get a room on the back parking lot side, you can watch planes fly over head"
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"Don't pay to upgrade to use the Sheraton club at this hotel."
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