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Sheraton Charlotte Airport Hotel

7.3 km from Charlotte centre
  • Free Wifi
  • Free Parking
  • Pool
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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3315 Scott Futrell Drive, Interstate 85 and Billy Graham Parkway, Charlotte, NC 28208
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Breakfast for 2 Included
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457 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Charlotte Airport Hotel
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Showing 449: English reviews
Washington DC, District of Columbia
Reviewed 29 September 2014

I've stayed here every week for 2+ years. A great hotel for business travelers or for families. The lounge has free happy hour and parking is always available. For SPG members, this hotel participates in "Make a Green Choice" as well. The front desk staff is great! Conveniently located near I-85 for roadtrippers as well. It's about a 8 min...

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Helpful?
1Thank Ann G
Robin M, Guest Relations Manager at Sheraton Charlotte Airport Hotel, responded to this review

Ann G., thank you for making the Sheraton Charlotte your home-away-from-home for the last two years! We truly appreciate your loyalty and friendship. We are delighted to hear that our convenient location and friendly staff continue to create a memorable impression that brings you back week after week. Thank you again for taking the time out to review our hotel....

Reviewed 24 September 2014

Coming to Charlotte for car racing at Concord? The NASCAR Hall of Fame? An NFL game? Or simply to visit the city? We'd certainly recommend this Sheraton! As Starwood Preferred Guests, the Sheraton is our preferred hotel. We always seek one out in any city we plan to visit. We really enjoy the consistent quality of a Sheraton, as well...

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Helpful?
1Thank HRHWT
Robin M, Guest Relations Manager at Sheraton Charlotte Airport Hotel, responded to this review

HRHWT, on behalf of the staff at the Sheraton Charlotte Airport Hotel, I would like to thank you for being a loyal member of the Starwood Hotels & Resorts Family. SPG members are truly dear to our hearts and we appreciate your loyalty! It is delightful to hear that our convenient location to area attractions, Make-A-Green Choice Program, Sheraton Club...

Boston
Reviewed 21 September 2014

I stayed at the Sheraton Charlotte Airport after a flight connection was cancelled. It was my first time at the hotel and the hotel was beautiful. I was greeted warmly and checked in quickly even though my reservation had just been processed. I was given a very nice room on an SPG floor. It was large with nice furniture and...

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Helpful?
1Thank mshura
Robin M, Guest Relations Manager at Sheraton Charlotte Airport Hotel, responded to this review

Mshura, thank you for choosing the Sheraton Charlotte Airport Hotel. Our entire team is committed to providing our guests with the best in service and amenities, and we are delighted you had a relaxing stay despite your travel delays. I am glad that our team made you feel welcome and you would choose to stay with us in the future....

Houston, Texas
Reviewed 17 September 2014

I really wanted to be able to leave a favorable review of this hotel, because the staff was so very pleasant and friendly. Unfortunately I can’t. This is an older Sheraton, and while the public areas look ok, my guest room was dark and dreary. The one small window admitted relatively little light, and the lights in the room didn’t...

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Helpful?
3Thank Wedgewood
Robin M, Guest Relations Manager at Sheraton Charlotte Airport Hotel, responded to this review

Wedgewood, thank you for choosing the Sheraton Charlotte and sharing your feedback regarding our hotel. I am delighted to hear that our staff left a memorable impression and that you were able to enjoy some of our wonderful amenities. One of the major purposes of online reviews is to highlight areas for improvement and your feedback provides our hotel with...

Dallas, Texas
Reviewed 16 September 2014

I stayed at this hotel for a night and was pleased with my stay. The hotel is well maintained and the rooms are pretty clean and the staff is friendly. The Lounge is ok & small and needs improvements.

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Helpful?
Thank P D
Robin M, Guest Relations Manager at Sheraton Charlotte Airport Hotel, responded to this review

PD, thank you for choosing the Sheraton Charlotte Airport Hotel for your recent trip to Charlotte. We are happy that you had a wonderful visit and appreciate you taking the time to share your feedback. Thank you for your compliments regarding our hotel, staff, amenities, and Lounge. Our associates all share in our commitment to provide our guests with gracious...

Ottawa
Reviewed 15 September 2014

As far as convenience from the airport this hotel is great. Close by with a shuttle service. The lobby and bar area are very nice and appear recently renovated. The hotel has free wifi that I took full advantage of. On the downside the rooms are relatively dated and in need of some renovation. (It is possible that this is...

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Helpful?
Thank OttawaTravellingDude
Robin M, Guest Relations Manager at Sheraton Charlotte Airport Hotel, responded to this review

OttawaTravellingDude, thank you for choosing the Sheraton Charlotte Airport Hotel during your travels to the Charlotte area. It is wonderful to hear that you enjoyed your experience at our hotel and were able to enjoy some of our wonderful amenities including the Atrium Lounge, complimentary shuttle service and wi-fi, and our central location. As well, we appreciate your comments regarding...

Jacksonville, Florida
Reviewed 12 September 2014

People always spend time complaining about bad service. Well let me spend sometime talking about great service! While in Charlotte, NC if you do not stay at the Sheraton on Scott Futrell Drive. You will not experience all that Charlotte has to offer. Why? Chris - aka the unofficial Mayor of Charlotte is the Man! if your wife needs to...

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1Thank FAaron
Robin M, Guest Relations Manager at Sheraton Charlotte Airport Hotel, responded to this review

Mr. Ford, welcome to the Sheraton Charlotte Airport Hotel family. Your loyalty is truly appreciated. At the Sheraton Charlotte, our dedicated team is committed to creating truly unforgettable guest experiences such as your own! I have passed on your comments to Chris, Saysi, Bobby, Renee, Milena, and Rosabell. They will truly appreciate you taking the time out to recognize them...

Reviewed 8 September 2014

There was a long wait for the complementary shuttle from the airport 2 miles away which required several phone calls. The front desk was quick to offer a room upgrade for $30. This included cocktail hour. I found it interesting that they limited the cocktails to 2 small glasses of cheap wine. The room was small and musty. The carpet...

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Helpful?
Thank ShiShiJoJo
Robin M, Guest Relations Manager at Sheraton Charlotte Airport Hotel, responded to this review

Thank you for choosing the Sheraton Charlotte Airport Hotel and taking the time to write a review ShiShiJoJo. Our guests are close to our hearts and we always appreciate and heed any suggestions you may have for our property. It is disappointing to hear that you had such a bad stay experience and that the Sheraton Club Lounge was not...

Ohio City, Ohio
Reviewed 7 September 2014 via mobile

Checked in with my dogs for an overnight stay, hotel lobby very nice and above average bar area, good food and room was nice and staff very friendly. Grounds were perfect for taking dogs in and out. Overall great experience and I'll stay again if im in the area!

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Thank midwestohio
Robin M, Guest Relations Manager at Sheraton Charlotte Airport Hotel, responded to this review

Thank you for choosing the Sheraton Charlotte Airport Hotel during your trip from Midwest Ohio. It is wonderful to hear that you and your dogs had a wonderful stay experience and were able to enjoy many of the wonderful amenities the hotel has to offer. Our team looks forward to welcoming you back to the Sheraton Charlotte the next time...

Quincy, Illinois
Reviewed 6 September 2014

Overall nice property. Food was good in lounge. My room smelled as if someone had smoked in it. The AC did not work in my room (124) printer in computer area was broken. Check room right away before getting too settled in, might have to move. Wish I had

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Helpful?
Thank John S
Robin M, Guest Relations Manager at Sheraton Charlotte Airport Hotel, responded to this review

John, thank you for choosing the Sheraton Charlotte Airport Hotel! We truly appreciate your comments and taking the time out to review our hotel. I have informed our engineering department of the room condition so that future guests that stay in that room don’t experience the same inconveniences. I wish we would have been able to switch you to a...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the heart of the Carolinas, Sheraton Charlotte Airport Hotel is just two miles from the Charlotte Douglas International Airport, accessible with our complimentary shuttle service. ... more   less 

Additional Information about Sheraton Charlotte Airport Hotel

Address: 3315 Scott Futrell Drive, Interstate 85 and Billy Graham Parkway, Charlotte, NC 28208
Region: United States > North Carolina > Charlotte
Price Range: ₹ 9,025 - ₹ 18,652 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Charlotte Airport Hotel 3.5*
Number of rooms: 222
Reservation Options:
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Also Known As:
Sheraton Charlotte
Charlotte Sheraton
Hotel Style:
#9 Green Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Charlotte Airport Hotel staff and other travellers.
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Questions? Get answers from Sheraton Charlotte Airport Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you book through a third party (like Orbitz) you may not get the room you requested.”
 of 5 bubbles happyvacationeer, 14 Jan 2017 | Read review
“820 was a very nice room”
 of 5 bubbles RichardF215, 11 Jan 2017 | Read review
“This is a pet friendly hotel. Choose your rooms accordingly.”
 of 5 bubbles cantoosing, 24 Dec 2016 | Read review
“We had a joining rooms with my sister. Made it easy for our dog to visit.”
 of 5 bubbles frankp348, 17 Oct 2016 | Read review
“room 117 was close to an exit on first floor.”
 of 5 bubbles imdun, 29 Sep 2016 | Read review
5 of 5