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Hilton Charlotte Center City

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#32 of 175 Hotels in Charlotte
Certificate of Excellence
GreenLeadersBronze level
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Hilton Charlotte Center City
Hilton Charlotte Center City
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1,282 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Charlotte Center City
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Showing 1,259: English reviews
Toronto, Canada
Reviewed 10 March 2016 via mobile

Brought my own HDMI cable so I could watch Netflix on the in-room TV from my laptop. Turns out they have electronically blocked all external video and force you to pay $17 per movie. Front desk confirms they have removed this functionality from TVs. I was at a Marriott two weeks ago that not only allowed me to connect my...

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Helpful?
Thank Brian J
lmtaintor, Manager at Hilton Charlotte Center City, responded to this review

Dear Brian J, Thank you for taking the time to post a review of your recent stay at the Hilton Charlotte Center City. I am sincerely sorry that you were not able to connect your laptop device to our TV. Unfortunately what the team member told you is not quite accurate. We do not intentionally block devices from being connected....

Irvine, California
Reviewed 8 March 2016

The hotel is in a great location. Just a few steps from dozens of bars and restaurants. The rooms seem to be refurbished (or kept at great condition). The size of the room I stayed in (King bed) was definitely smaller than a other ones I have stayed in, but that wasn't a big issue for me personally (if you...

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Helpful?
Thank Parham007
lmtaintor, Manager at Hilton Charlotte Center City, responded to this review

Dear Parham007, Thank you for taking the time to post a review of your recent stay at the Hilton Charlotte Center City. I am very glad you enjoyed your stay and were able to take advantage of the YMCA. The Y has been recently renovated and is a great amenity we are able to offer our guests complimentary. I hope...

Bluffton, South Carolina
Reviewed 8 March 2016

I stayed at this hotel for CIAA and it was very nice. The rooms are comfortable but a little small. The hotel its self was very clean. This hotel is walking distance from just about anything you can imagine. The only con was that i barely got service in my room, and whenever you use the phone it adds to...

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Helpful?
Thank Whitney W
lmtaintor, Manager at Hilton Charlotte Center City, responded to this review

Dear Whitney W, Thank you for taking the time to post a review of your recent stay at the Hilton Charlotte Center City. I am glad you enjoyed your time in Charlotte while attending the CIAA tournament. Our location is perfect for enjoying all that Charlotte has to offer just steps away. We hope to see you again for the...

Richmond, Virginia
Reviewed 7 March 2016

We stayed during CIAA tournament and we were within walking distance to everything. The hotel staff was excellent as they were friendly and easily accessible during this busy weekend. The parking was not a nightmare. We received towels and wash clothes on request. The only disappointment was the food that I ordered for room service. I ordered salmon and it...

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Helpful?
Thank Trishap720
lmtaintor, Manager at Hilton Charlotte Center City, responded to this review

Dear Trishap720, Thank you for taking the time to post a review of your recent stay at the Hilton Charlotte Center City. I am so glad you enjoyed your stay and hope you had a great time at the CIAA tournament. I am sorry that your room service order was not up to standards. I will share your review with...

Charlotte, North Carolina, United States
Reviewed 5 March 2016

We got married this Hilton Charlotte Center City. The hotel hosted the ceremony, the refreshment hour, and the reception. When we were looking for an all-inclusive venue for our wedding, there were 3 things that were essential for us: 1) location location location - the hotel is right at the city center, which makes transportation a lot easier for a...

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Helpful?
Thank 5LTK
lmtaintor, Manager at Hilton Charlotte Center City, responded to this review

Dear 5LTK, Thank you for taking the time to post a review of your recent stay at the Hilton Charlotte Center City. We are so glad you chose the Hilton Charlotte Center City to hose such an important day in your life and our team especially Kayla exceeded your expectations. It would be my pleasure to share your review with...

Charlotte, United States
Reviewed 2 March 2016

hotel overbooked because of a basketball tournament; no rooms were available for upgrade; family and I were placed in handicapped room with roll-out bed; there were no efforts made to correct the problems, but free parking was offered as exchange.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Everett J
lmtaintor, Manager at Hilton Charlotte Center City, responded to this review

Dear Everett J, Thank you for taking the time to post a review of your recent stay at the Hilton Charlotte Center City. I am very sorry that we were not able to upgrade your room upon arrival; we did have a very large basketball tournament that completely filled the city. Please let me know if you received a different...

Washington, DC
Reviewed 29 February 2016

My first impressions of this property weren't very favorable but after a few days I learned to like this place. While the rooms (at least mine) are nice and roomy, the bathroom is tiny, furnishings are badly scratched and showing its' wear, the carpet in my room was stained in several places and the hallway walls were painted an ugly...

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Helpful?
Thank romadaro
lmtaintor, Manager at Hilton Charlotte Center City, responded to this review

Dear romadaro, Thank you for taking the time to post a review of your recent stay at the Hilton Charlotte Center City. I am very glad you had such great interactions with our team and were able to enjoy all that Charlotte has to offer. I am a little disappointed you had a number of issues with your room. We...

Columbia, South Carolina
Reviewed 23 February 2016

It was a WONDERFUL stay. Mario checked us in, quickly, and answered all questions patiently and accurately. Kelly was very helpful and accommodating. We experienced an issue with the heater during the first night. It wouldn't heat. Luckily, it wasn't TOO cold outdoors, and Kelly saved the day as best she could with the extra blankets. She even called to...

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Helpful?
Thank Reggie S
lmtaintor, Manager at Hilton Charlotte Center City, responded to this review

Dear Reggie S, Thank you for taking the time to post a review of your recent stay at the Hilton Charlotte Center City. I am very glad you enjoyed your stay but very sorry you experienced issues with your heat on the first night. This should have been identified and corrected before you checked in; however I am glad the...

Pinehurst, NC
Reviewed 23 February 2016 via mobile

We spent one night here during the Lego kids fest and really enjoyed our stay!! The staff were nice and beyond helpful!! Our room was clean and the beds are amazing!!!! Very easy walk to the convention center!! Also many choices for restaurants within an easy walk!! We will be back for sure!!

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Helpful?
Thank tojodiblonde
lmtaintor, Manager at Hilton Charlotte Center City, responded to this review

Dear tojodiblone, Thank you for taking the time to post a review of your recent stay at the Hilton Charlotte Center City. I am very glad you enjoyed your stay and our close proximity to the Charlotte Convention Center. I hope the next time your travels take you to Charlotte you will choose to stay with us again. Sincerely, Lee...

Phoenix
Reviewed 22 February 2016 via mobile

Stayed valentine's weekend. Had a few bumps that were taken care of. Last day was horrible because of a valet. The room was what would be in a less expensive hotel. Staff was very friendly and helpful except for the valet. The hotel was minutes away from my venue so I paid for that luxury. My buisness uses the venue...

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Helpful?
Thank Chandra H
lmtaintor, Manager at Hilton Charlotte Center City, responded to this review

Dear Chandra H, Thank you for taking the time to post a review of your recent stay at the Hilton Charlotte Center City. I am very sorry that you did not experience a perfect stay. Any additional feedback you can provide in regards to the service you experienced by our valet staff would be greatly appreciated. We are committed to...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Relax at the Hilton Charlotte Center City hotel and enjoy our downtown location. Our Charlotte hotel is situated in the heart of the city across from the Charlotte Convention Center, within walking distance to restaurants, entertainment, and museums. Travel to the hotel from Charlotte/Douglas International Airport in just 15 minutes. Maintain fitness regimens at the local YMCA Health Club featuring the latest cardiovascular equipment, exercise classes and an Olympic-sized lap pool. Wind down in the hotel at the Coastal Bar, enjoying the atmospheric lighting and innovative cocktails. Dine in the Coastal Kitchen restaurant serving American classics with a new Southern twist. Retire to a contemporary Guest room featuring the latest multimedia technology on the 42-inch plasma TV. Get down to business at the work desk with an ergonomic chair or simply relax on the comfortable bed. Choose an executive room or suite for more space, great views of the city, and Executive Lounge privileges including a complimentary breakfast and drinks and snacks in the evenings. ... more   less 

Additional Information about Hilton Charlotte Center City

Address: 222 East Third Street, Charlotte, NC 28202
Region: United States > North Carolina > Charlotte > Second Ward
Price Range: ₹ 8,624 - ₹ 26,340 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Charlotte Center City 4*
Number of rooms: 400
Reservation Options:
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Also Known As:
Hilton Charlotte Center City Hotel Charlotte
Hilton Hotel Charlotte
Charlotte Hilton
Hotel Style:
#4 Luxury Hotel in Charlotte
#8 Green Hotel in Charlotte
#36 Business Hotel in Charlotte
#48 Romantic Hotel in Charlotte
#52 Family Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Charlotte Center City staff and other travellers.
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Boston, Massachusetts
3 months ago
Indianapolis, Indiana
11 months ago

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Questions? Get answers from Hilton Charlotte Center City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“a lot of room selections, probably get what you pay for”
 of 5 bubbles jasonaM164LF, 15 Feb 2017 | Read review
“quiet floors, city views, close to everything”
 of 5 bubbles laurasE577MB, 13 Feb 2017 | Read review
“request city view, request fridge at check in (if needed), double room sleeps 4 comfortably”
 of 5 bubbles jhinson2457, 17 Jan 2017 | Read review
“Charlotte is growing and that means construction towers. Keep this in mind no matter where you stay.”
 of 5 bubbles BDCorum, 19 Dec 2016 | Read review
“15th floor”
 of 5 bubbles angelaj901, 7 Dec 2016 | Read review
5 of 5