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The Front Desk Agent Andrew was friendly as I checked in and my room was clean and comfortable. Room and local amenities were accessible and easy to commute from hotel's location. Many food options in the area. The front desk agent Andrew, was very informative...More
The Night Manager Shirley Brown was so very warm welcomed when i first entered the facility! I encountered a problem on my second night stay and Shirley Brown made that negative experience into a positive one because It was my Bday and I didnt need...More
I honestly have no complaints about this location, all of their staff was super friendly and very attentive. My family and I decided to have breakfast downstairs at the all you can eat buffet. Food was ok nothing special but Our waitress was Andrea was...More
Thank Jasmine P
Response from HICUmgmt, Manager at Holiday Inn Charlotte-University PlaceResponded 31 March 2017
Dear Jasmine P,
We are glad that you enjoyed your stay at the Holiday Inn Charlotte University! We strive for our guests to enjoy themselves while they are here so we apologize it was not up to par. When you return to Charlotte, we hope...More
As I was checking in I knew the stay was not going to be fit. Witnessed a degruntle visitor throw a glass of beer at the landscaping right at the front entrance. Proceeded to check in and headed to my room. Decided to grab a...More
Response from IHGService, Guest Relations Manager at Holiday Inn Charlotte-University PlaceResponded 15 March 2017
Thank you for writing a review on our hotel. Our goal is to deliver exceptional service and comfortable accommodations, and I appreciate you have acknowledged the great service received from our bartender staff and one of our housekeeping staff, Shaquina. However, we sincerely...More
During a recent stay at this Holiday Inn we were pleased with the entire experience but a definite highlight of the trip was meeting the bartender Victoria or Tori as she is called.
We visited with her on both nights we were staying there, She...More
Thank Linda S
Response from HICUmgmt, Front Office Manager at Holiday Inn Charlotte-University PlaceResponded 1 March 2017
Dear Linda S,
We are glad you enjoyed your stay here at the Holiday Inn Charlotte University! Thank You for the wonderful feedback and we will make sure it gets passed along. Looking forward to seeing you in the future!
Airport is approximately 14 miles and Downtown is 8 miles, depending where you're headed. I've seen posts where people have stayed at this hotel to attend NASCAR events, so it shouldn't be to bad of a commute. I hope this... More
Airport is approximately 14 miles and Downtown is 8 miles, depending where you're headed. I've seen posts where people have stayed at this hotel to attend NASCAR events, so it shouldn't be to bad of a commute. I hope this helps.
Response from HICUmgmt | Property representative |
Unfortunately our hotel shuttle does not go to the airport. I believe there are several different taxi companies located at the Charlotte Airport that could bring you to our hotel and we could help you... More
Unfortunately our hotel shuttle does not go to the airport. I believe there are several different taxi companies located at the Charlotte Airport that could bring you to our hotel and we could help you arrange the taxi for your departure back to the airport. The cost varies between taxi companies and depends on the number of people and amount of luggage.