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Holiday Inn Charlotte Airport Hotel

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#33 of 180 Hotels in Charlotte
Certificate of Excellence
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245 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Charlotte Airport Hotel
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Showing 232: English reviews
Far Hills, New Jersey
Reviewed 23 May 2016

Had to stay here unexpectedly due a to flight cancellation. The staff having to deal with an onslaught of frustrated travelers keep their nice demeanor and things went smoothly. My room was a king which was nice and roomy, plenty of open space and a couch/sitting area off to the side. The room seemed updated as well as the bathroom.

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Helpful?
Thank my-two-cents10
Danna2707, Front Office Manager at Holiday Inn Charlotte Airport Hotel, responded to this review

Dear my-two-cents10, Thank you so much for your review of our hotel. I am glad to hear that our accommodations and staff was able to make your stay a pleasant one by providing excellent customer service. Thank you for being a valued guest of the Holiday Inn Charlotte-Airport and for your business. We look forward to your next stay!

Reviewed 23 May 2016 via mobile

Place is close to airport, free shuttle and clean room. Shuttle runs every half hour. Has a bar and restaurant. Full menu avail until 10pm. Breakfast buffet if you have coupon or $12.99 still cheaper then ordering alacart. Food was OK free paper in the morning

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Helpful?
Thank azamy1
Danna2707, Front Office Manager at Holiday Inn Charlotte Airport Hotel, responded to this review

Dear azamy1, Thank you so much for your review of our hotel. We are very pleased to hear you enjoyed your stay with us. We hope you have the chance to visit us again in the future!

Beaufort, South Carolina
Reviewed 22 May 2016

Do to an airline delay, I missed my connection in Charlotte at midnight on a NASCAR weekend. The airline had no more contracted rooms. I found this Holiday Inn. Not only did they have open rooms but they had a 24 hour airport shuttle. The night shuttle driver was very professional and courteous. The room decor was updated but simple....

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Helpful?
Thank Faith P
Danna2707, Front Office Manager at Holiday Inn Charlotte Airport Hotel, responded to this review

Dear Faith P, Thank you very much for your precious comments. We would like to thank you for taking the time to give us feedback regards to your recent stay at The Holiday Inn Charlotte Airport. We appreciate your positive comments very much. We appreciate your compliments and recognition as it is a great motivating force for us to keep...

Enterprise, Alabama, Usa
Reviewed 18 May 2016

Newly renovated property is brand new inside and out. Pool was not yet finished during my stay but should be soon. Ruby and staff helped me with everything I needed during my unplanned stay. Friendly front desk, housekeepers and shuttle drivers (thanks James!) Full service restaurant with creative menu and well stocked bar. Self service pantry had all necessities. About...

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Helpful?
Thank BiloxiRegular
Danna2707, Front Office Manager at Holiday Inn Charlotte Airport Hotel, responded to this review

Dear BiloxiRegular, Thank you very much for your precious comments. We would like to thank you for taking the time to give us feedback regards to your recent stay at The Holiday Inn charlotte airport. We appreciate your positive comments very much. We appreciate your compliments and recognition as it is a great motivating force for us to keep up...

Gainesville, FL, USA
Reviewed 17 May 2016

I picked this property because of its proximity to the airport, the availability of a free shuttle, and relatively easy access from I-85. This property also seems to do well in the business meeting category, generally a good sign. Check-in was smooth and efficient; the shuttle pickup at the airport was prompt. The restaurant was good (if a tad pricey,...

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Helpful?
Thank radishmom
Danna2707, Front Office Manager at Holiday Inn Charlotte Airport Hotel, responded to this review

Dear radishmom, Thank you very much for taking the time to submit your review of our hotel! We are so glad you enjoyed your time here. I have also forwarded your comments to our restaurant and maintenance managers to resolve those things. We hope you have the chance to visit us again in the future!

Freeport Bahamas
Reviewed 12 May 2016

Overall, we had a great stay at this property. We stayed for one night only but it wasn't bad at all. The beds were awesome! The staff at the front desk were courteous but there was a particular shuttle driver that was so very nice and so accommodating. I am so sorry that I didn't get his name. But overall,...

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Helpful?
Thank Koybahama
Danna2707, Front Office Manager at Holiday Inn Charlotte Airport Hotel, responded to this review

Dear Koybahama, Thank you for taking the time to review our property. I am glad to hear that our staff was able to make your stay a pleasant one by providing excellent customer service. The next time you are in town, do not hesitate to give us a call and book a room with us again.

Monett, Missouri
Reviewed 10 May 2016 via mobile

Paul and Travis in The Hub restaurant were excellent! Very friendly and helpful! Great bartenders and servers! A group of us were traveling for business and found ourselves at the bar after work and on Sunday. Both gentlemen were great at making drinks and interacting with us. It was a great time!

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Helpful?
Thank Jennifer C
Danna2707, Front Office Manager at Holiday Inn Charlotte Airport Hotel, responded to this review

Dear Jennifer C, Thank you for taking the time to go into so much detail and share your experience with us. Our endeavor, always, is to exceed our guests' expectations so that they may have a memorable stay with us. We have friendly staff members who will provide you with everything you need. We are here to serve you and...

London, United Kingdom
Reviewed 6 May 2016

We were in a party of 27 adults. We arrived at Charlotte on time at 00.40 but there were delays with the hotel shuttle to the Holiday Inn Airport. Our group needed 3 shuttles and we were in shuttle 3. We didn't get to our room until after 2.00 a.m. As soon as we opened the door, the room smelt...

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5Thank Normanta
Danna2707, Front Office Manager at Holiday Inn Charlotte Airport Hotel, responded to this review

Dear Normanta, I would like to apologize for the inconveniences caused throughout your stay. I have contacted all respective departments regarding your issues throughout your stay. I would also like to ask if you could call the hotel directly and ask to speak to the Front Office Manager so we can further speak regarding your issues. I hope this does...

Tulsa, Oklahoma
Reviewed 6 May 2016

The hotel staff tried their best to excel! I was impressed with the quality of room; all of the staff; their breakfasts. I am a 'road warrior' for work and usually stay at Candlewood Suite or sometimes the Holiday Inn Express brands of Holiday Inns. I found this particular hotel to be such a nice treat: probably the best Holiday...

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Helpful?
Thank femaleperson
Danna2707, Front Office Manager at Holiday Inn Charlotte Airport Hotel, responded to this review

Dear femaleperson, Thank you for taking the time to go into so much detail and share your experience with us. Our goal is to always to exceed our guests' expectations so that they may have a memorable stay with us and in turn recommend the hotel to their family, friends and associates. All our actions, efforts and training are directed...

Reviewed 4 May 2016

This was our first visit to this location and we were just passing through but the staff was welcoming and helpful and the accommodations clean and comfortable. There are many amenities here if guest wish to partake ~ fitness center, conference rooms, full restaurant and bar, etc. We ate in the restaurant because it had been a long day on...

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Helpful?
Thank Cathy S
Danna2707, Front Office Manager at Holiday Inn Charlotte Airport Hotel, responded to this review

Dear Cathy S., Thank you for your comment and star rating. I am glad that you enjoyed our accommodations and amenities. We would love to see you again !!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The newly renovated Holiday Inn Charlotte Airport is located just one mile away from Charlotte Douglas International Airport and minutes from the Queen City's finest attractions. Our 7 million dollar state-of-the-art renovation includes guest rooms, lobby, restaurant, bar, and over 5,000 square feet of meeting space, as well as exterior renovations to include building, parking lot, and landscaping. Amenities include complimentary in-room Wi-Fi access, fitness center, 24-hour business center, complimentary 24-hour airport shuttle service, outdoor pool, complimentary on-site parking, and The Hub Bar & Grill. The Hub Bar & Grill is a full service restaurant offering classic American cuisine for breakfast, lunch, and dinner with a wide variety of draft beer, wine, and cocktails. The Holiday Inn Charlotte Airport is only minutes away from some of the area's finest attractions including the Carolinas Aviation Museum, Billy Graham Library, US National Whitewater Center, Charlotte Convention Center, Bank of America Stadium, Uptown Charlotte, NASCAR Hall of Fame, Charlotte Knights Stadium, Carowinds Amusement Park, and Charlotte Motor Speedway. ... more   less 

Additional Information about Holiday Inn Charlotte Airport Hotel

Address: 2707 Little Rock Rd, Charlotte, NC 28214-3020
Region: United States > North Carolina > Charlotte
Price Range: ₹ 7,628 - ₹ 13,622 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Charlotte Airport Hotel 3*
Number of rooms: 200
Reservation Options:
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Also Known As:
Charlotte Holiday Inn
Holiday Inn Charlotte
Hotel Style:
#26 Romantic Hotel in Charlotte
#30 Business Hotel in Charlotte
#42 Family Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Charlotte Airport Hotel staff and other travellers.
18 questions
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9 months ago
1 month ago
Hickory, North Carolina
2 months ago

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Questions? Get answers from Holiday Inn Charlotte Airport Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The place is big. Ask for a room close to the lobby.”
 of 5 bubbles TanednReady, 6 Dec 2016 | Read review
“right under flight paths....pretty loud, hard to sleep”
 of 5 bubbles E5666ZVmattheww, 28 Oct 2016 | Read review
“It is an airport hotel, so obviously don't stay on the top floor if you have a choice.”
 of 5 bubbles Bartleymon, 17 Oct 2016 | Read review
“lower floor”
 of 5 bubbles oliverbN2015FS, 14 Oct 2016 | Read review
“Construction is underway behind the hotel. Ask for a room facing the front of the hotel.”
 of 5 bubbles 424kennethh, 11 Aug 2016 | Read review
5 of 5
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