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Hilton Charlotte University Place

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#19 of 176 Hotels in Charlotte
Certificate of Excellence
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Hilton Charlotte University Place
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1,456 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Charlotte University Place
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Showing 1,441: English reviews
Hershey, Pennsylvania
Reviewed 8 January 2016

Our room was amazing! The staff was some of the most courteous ever at a hotel. The restaurant and staff were fantastic as was the executive lounge! We stayed on a Saturday and the hotel was busy but the staff made you feel like you were the only one staying.

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Thank Rick E
Savannah, Georgia
Reviewed 6 January 2016

This hotel was absolutely amazing. I had a perfect experience this past weekend. Although I never had a chance to go to the bar or restaurant, the staff was incredible. Service was prompt and very friendly. Most definitely coming here again.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Aj A
Tupelo, Mississippi
Reviewed 31 December 2015 via mobile

We have found our hotel in Charlotte, NC! We booked 4 rooms at the Hilton Charlotte University Place (December 28-31) and could not be more pleased. From the moment we arrived, Juan Carlos and his team at the front desk took great care of us. We were in town for the Belk Bowl, and the weather was not cooperative. But...

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Thank reneebaldwin
Marieta B, Guest Relations Manager at Hilton Charlotte University Place, responded to this review

Dear Valued Guest, Thank you for your 5-STAR REVIEW from your recent stay. We appreciate your recommendation to our hotel. I was glad to hear that you had the Ultimate Stay Experience and that our staff made you feel welcome!! Our team delivers outstanding customer service and we look forward to seeing you again soon. Happy New Year! Best Regards,...

Orlando, Florida
Reviewed 23 December 2015

My husband and I stayed here on December 21, 2015. We stay at this property several times a year when traveling between PA and FL. The hotel is really nice with clean rooms and friendly staff. This is our preferred property when staying in Charlotte. Our visit was one night only. We stayed on the Executive floor. We arrived too...

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Thank flgaldeb
Marieta B, Guest Relations Manager at Hilton Charlotte University Place, responded to this review

Dear flgaldeb, Thank you for taking the time to share your experience about your recent stay at our hotel. We were delighted to hear that you had an opportunity to dine in our brand new Edge Water Restaurant Bar & Grill and enjoyed the service and food. We were also happy to hear that you enjoyed the Executive Lounge for...

Frederick, Maryland
Reviewed 23 December 2015

Attended an extended training course for 10 days (Executive Conference Room). The room temp was a bit off, otherwise very accomodating. Lunches were wonderful. Hotel is clean & staff very accomodating.

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Thank prickles2188
Marieta B, Guest Relations Manager at Hilton Charlotte University Place, responded to this review

Dear prickles2188, Thank you for taking the time to give us your feedback from your recent stay. We were delighted to hear that your conference was a huge success. We were delighted to hear that you enjoyed the lunches and that our banquets staff took good care of you. We were also very happy to hear that you enjoyed staying...

Virginia Beach, Virginia
Reviewed 16 December 2015 via mobile

My fraternity recently had a convention at this hotel, which was loads of fun catching up with my brothers. So after one of our meetings on Friday 4 of my friends and I decided to have some dinner at the restaurant, well the place was packed, but Roland Phillips the manager waited on us himself and went out of his...

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Thank Mike J
Marieta B, Guest Loyalty Manager at Hilton Charlotte University Place, responded to this review

Dear Mike J, Thank you for your 5-STAR REVIEW from your recent stay. We were delighted to hear that your Fraternity Convention was a huge success. We were also very glad that our new Restaurant Manager, Roland Phillips met and exceeded your expectations. I will be sure to mention his name during our next Staff Meeting!! We look forward to...

Valrico, Florida
Reviewed 13 December 2015

A nice hotel, centrally located in the university area, just off I85 north of Uptown Charlotte surrounded by stores and rest. All rooms have a pretty good view. We stayed on the HHonors level due to membership in their program and there they offer comp beverages & other goodies.

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Thank Alan O
Marieta B, Guest Loyalty Manager at Hilton Charlotte University Place, responded to this review

Dear Alan O, Thank you for your positive feedback from your recent stay. We were delighted to hear that you enjoyed your stay on one of Executive Level floors and had an opportunity to visit our Executive Lounge. We were glad to hear that our hotel is conveniently located off Highway 85 and close to uptown Charlotte. We look forward...

Roselle, New Jersey
Reviewed 11 December 2015

I enjoyed this hotel. I've visited my children on numerous occasions over the years and have even taken my granddaughter on the beautiful grounds for walks near the lake. I had the opportunity one day to view a wedding that was taking place here and told my seif that I would stay here one day. Well that day came when...

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Thank sheila s
Marieta B, Guest Loyalty Manager at Hilton Charlotte University Place, responded to this review

Dear Sheila, Thank you for your 5-STAR REVIEW of your most recent stay. I'm glad that you have always admired our beautiful hotel surrounding the lake and finally had an opportunity to stay with us. We were delighted to hear that you loved the new renovations and newly renovated rooms. We hope that you stay with us again soon. Best...

Wilson, North Carolina
Reviewed 7 December 2015 via mobile

This property was the site of the 2nd Council Meeting of the Sixth District of the Omega Psi Phi Fraternity, Inc. in 2015. My primary contact was with Mr. Rich Shoener, who provided me with information and details about the facility that was extremely helpful as I planned the activities for my group. I was then referred to Ms. Erin...

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Thank edhall620
Marieta B, Guest Loyalty Manager at Hilton Charlotte University Place, responded to this review

Dear edhall620, Thank you for your 5-STAR REVIEW of your weekend with us at the Hilton Charlotte University Place. We were delighted everything for your event went off without any issues. I was delighted to hear that everyone on our team made you feel welcome. Hats off to Rich Shoener and Erin Brown in Sales for putting together your banquet...

Atlanta, Georgia
Reviewed 1 December 2015

This hotel is off the beaten path so-to-speak as it is not in the city center but about 8 miles northeast near the UNC-Charlotte campus. The moment I walked in the door I was handed free stuff - snack foods, water, a coupon for a free coffee, and breakfast vouchers. The room with the double beds is bigger than my...

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Thank Kelly R
Marieta B, Guest Loyalty Manager at Hilton Charlotte University Place, responded to this review

Dear Kelly R, Thank you for your 5-STAR review of our property. We were delighted to hear that you were our Guest of the Day and that you enjoyed one of our newly renovated rooms. I was glad to hear that you had an opportunity to visit our fitness center and that you had a great dining experience in our...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Lakeside multistory hotel & adjacent tower located mins. from University of North Carolina-Charlotte & Charlotte Motor Speedway. ... more   less 

Additional Information about Hilton Charlotte University Place

Address: 8629 JM Keynes Dr, Charlotte, NC 28262
Region: United States > North Carolina > Charlotte
Price Range: ₹ 8,246 - ₹ 14,202 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Charlotte University Place 3.5*
Number of rooms: 243
Reservation Options:
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Also Known As:
Hilton Charlotte University Place Hotel Charlotte
Hilton Hotel Charlotte
Charlotte Hilton
Hotel Style:
#13 Family Hotel in Charlotte
#16 Business Hotel in Charlotte
#21 Romantic Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Charlotte University Place staff and other travellers.
10 questions
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5 months ago
21 days ago
Greensboro, North Carolina
Charlottesville, Virginia
10 months ago

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Questions? Get answers from Hilton Charlotte University Place staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great views!!!”
 of 5 bubbles stephaniesJ2418WE, 15 Feb 2017 | Read review
“Request a room close to the elevator if you are high up. But the elevator location is not in the middle of the hall.”
 of 5 bubbles javalover5050, 11 Feb 2017 | Read review
“Trust the staff...they are awesome”
 of 5 bubbles kimwJ2678ZF, 28 Dec 2016 | Read review
“We were on the 9th floor and had a nice view of the Boardwalk area.”
 of 5 bubbles P4340DDsusanm, 19 Nov 2016 | Read review
“Eat lunch at the on site hotel - it's worth it!”
 of 5 bubbles dewanahartley, 1 Nov 2016 | Read review
5 of 5