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Hilton Charlotte University Place

1,648 reviews
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Traveller (223)
Room & Suite (78)
Dining (13)
Overview
  • Excellent60%
  • Very good24%
  • Average9%
  • Poor5%
  • Terrible2%
Travellers talk about
“erin brown”(28 reviews)
“man made lake”(19 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
Offers from Hilton Charlotte University Place
Special Offer: Double Points, Every Stay
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Rooms
5 Feb6 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,648)Write a Review
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Show reviews that mention
All reviewserin brownguest loyalty managerman made lakelake viewthe executive loungesmall lakecharlotte universityfamily reunionshopping and restaurantsbusiness triprooms were cleanbreakfast buffetexcellent stayvery nice hotelparking lotconferencewedding
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311 - 315 of 1,632 reviews
Reviewed 11 October 2016

Excellent hotel for company meetings and conferences. The layout is perfect whether your meeting is small or large. And, Erin Brown and her banquet/catering staff are excellent. Very attentive and always make sure your needs are met.More

Review collected in partnership with Hilton Hotels & Resorts
Thank WilliamW60845
Response from Marieta B, Guest Loyalty Manager at Hilton Charlotte University PlaceResponded 12 October 2016

Dear William, Thank you for taking a moment to share your experience. We were delighted to hear that your banquet event was a huge success. Hats off to Erin Brown and her banquet staff for going above and beyond to meet and exceed your expectations....More

A TripAdvisor Member
64
Reviewed 10 October 2016 via mobile

I needed a convenient location for a quick overnight in Charlotte. The room was very clean, nice bedding, good view and friendly staff. The only negative was a few of the electrical outlets did not work. The hotel was a good value.More

Thank A TripAdvisor Member
Response from David S, General Manager at Hilton Charlotte University PlaceResponded 11 October 2016

Dear Valued Guest, Thank you for giving us your feedback from your recent stay. We were very happy to hear you enjoyed the brand new mattresses we put in our rooms and that you found our guest rooms very clean. More importantly, we were delighted...More

Reviewed 10 October 2016

My husband and I are frequent concert attendees in Charlotte (5 or more events per year). This is the only hotel that we will stay at. The Guest Loyalty Manager, Marieta Bryan, goes over and beyond each and every time that we stay at this...More

Thank ljenkins2016
Response from David S, General Manager at Hilton Charlotte University PlaceResponded 11 October 2016

Dear LJenkins2016, Thank you for taking the time to post a positive review on Trip Advisor. Thank you for the kinds words you spoke about Marieta Bryan and her service and commitment to our guests here at the Hilton Charlotte University Place. I will be...More

Reviewed 10 October 2016

2nd year at this hotel for competition.room and ballroom accomedations very good.resturant service excellent and fast.Wonderful area for walking and many shops and restaurants within walking distance. Room very comfortable.More

Review collected in partnership with Hilton Hotels & Resorts
Thank Donlyn W
Response from David S, General Manager at Hilton Charlotte University PlaceResponded 11 October 2016

Dear Valued Guest, Thank you for your 5-star review of your recent stay. We were delighted to hear that our hotel was your choice for your dance competition and that you enjoyed the ballroom accommodations. Glad the service was excellent and fast in our restaurant...More

Reviewed 8 October 2016

For me, the overarching criterion for a room is air quality. I usually always have to switch rooms at least once in order to find one that is tolerable. The air quality in this room was clear and away the best I have ever encountered....More

Review collected in partnership with Hilton Hotels & Resorts
Thank Ida J
Response from David S, General Manager at Hilton Charlotte University PlaceResponded 11 October 2016

Dear Ida, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry about the poor bathtub condition in this room. We appreciate the feedback of our guests as it...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$ 126 - US$ 206 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Family Hotel in Charlotte
#16 Business Hotel in Charlotte
#21 Romantic Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 126 - US$ 206 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Family Hotel in Charlotte
#16 Business Hotel in Charlotte
#21 Romantic Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (223)
Room & Suite (78)
Dining (13)
Pool & Beach (4)
Hotel & Grounds (155)
Bathroom (26)
Business Centre & Event Rooms (10)
Questions & Answers
Ask a question
Shopgrl2009
11 August 2017|
AnswerShow all 6 answers
Response from Theresa F | Property representative |
Hi, yes the Executive Lounge is open 7 days a week. Breakfast is served from 6:30am-10:00am and evening light refreshments from 5:00pm-7:00pm. The Executive Lounge closes daily at 9:00pm. I hope this information is helpful... More
0
Votes
kimlo
10 April 2017|
AnswerShow all 4 answers
Response from Theresa F | Property representative |
Hello, Our hotel is located 20 minutes from the airport. There is not a shuttle to pick up or drop off at the airport. Best Regards, Theresa Foust Guest Loyalty Manager
1
Vote
jamus e
7 March 2017|
AnswerShow all 2 answers
Response from Theresa F | Property representative |
Jamus E, Thank you for your inquiry! However, we only have an outdoor pool. -Hilton Charlotte University Place
0
Votes
Room Tips
"Upgrade your room to the executive floor. It's worth it!"
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"Ask for a room that looks out over the water."
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"Located near the shopping malls and University area. 20 mins from Airport."
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"Choose one of the executive level rooms."
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