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Hilton Charlotte University Place

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#18 of 174 Hotels in Charlotte
Certificate of Excellence
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Hilton Charlotte University Place
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1,418 Reviews from our TripAdvisor Community

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Showing 1,403: English reviews
Pasaden
Reviewed yesterday NEW

It was very clean, staff was always friendly and helpful. I would definitely staff here again. Price was very reasonable. Only downfall is parking parking lot is awkwardly placed and had to park far away.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank angelrobinson2484
Greensboro, North Carolina
HOTEL’S FAVOURITE REVIEW
Reviewed 30 November 2016

Enjoyable stay every time. On-site Parking, helpful staff, hot and fresh breakfast buffet, sports bar, comfortable room, surrounding shoppes, window view of spraying water fountain and the beautifully decorated hotel lobby are just a few of the things that we enjoy every time we stay here. Looking forward to returning soon!

Review collected in partnership with Hilton Hotels & Resorts
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1Thank P A
About Hotel's Favourite Review
Theresa F, Guest Relations Manager at Hilton Charlotte University Place, responded to this review

Thank you for taking a moment to share your experience. We were delighted to hear you enjoyed your stay and that you found our breakfast buffet enjoyable. We thank you for your kind comments about our hotel staff and was glad they were super friendly and helpful. We look forward to welcoming you back to our hotel in the not...

Huntersville, North Carolina
Reviewed 3 days ago NEW

I was here to rest from a long trip to continue to Brazil on the day after. I was hoping for a nice hotel with a lounge and a nice bed to rest after a full work week in the west coast. Hotel is nice, room is spacious and bed is comfortable. Parking is messy, the valet is never around,...

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Thank Eduardo F
Charlotte, North Carolina
Reviewed 5 days ago NEW

This hotel is elegant. Staff are awesome. Beds are cozy. Don't stay anywhere else!!! They MAKE you a fresh omelet in the morning and have an onsite bar. Concerge was friendly and helpful. My stay couldn't be better.

Review collected in partnership with Hilton Hotels & Resorts
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1Thank Nancy R
lawrenceville, United States
Reviewed 6 days ago NEW

they have a lake beside it and the views are great from the ex lounge and the breakfast was great with this view and the evenings view was great with snacks. The snow really was pretty. Also we fed the ducks an it was a hightlight of our day to just see all this wonderfulness

Review collected in partnership with Hilton Hotels & Resorts
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Thank Albert V
Annapolis, Maryland
Reviewed 1 week ago NEWvia mobile

I received the best customer service I have ever had on my last trip to the Hilton in Charlotte. Ahmaya, at the front desk was exceptional and she did everything possible to make our stay accommodating. Big shout out to her and the staff, I would highly recommend this hotel to anyone staying in this region.

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1Thank Cody T
Charlotte, North Carolina
Reviewed 1 week ago NEW

I checked into the hotel on New Year's Eve. The lady at the front desk was very nice and friendly. I waited in the lobby for some other friends that were staying at the hotel as well. They had never stayed at the Hilton in Charlotte. They were from out of town. It was a great experience for us all....

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Helpful?
Thank april b
Theresa F, Public Relations Manager at Hilton Charlotte University Place, responded to this review

Dear April B., I'm glad to hear that the New Year Eve celebration was a great experience for you all. I apologize about the room mix up but happy that the Front Desk Manager Michael could straighten it out. I'll be sure to share your comments regarding the front desk agent that checked you in with the management team. It...

Reviewed 1 week ago via mobile

I recently had a chance to visit the Hilton at University Charlotte area. This opportunity came around when my husband decided he wanted to spend time with me, because he is a truck driver and he's always gone weeks at a time. During this stay I was able to meet a few people that stood out amongst all, the housekeeper...

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Helpful?
Thank Sandra L
Theresa F, Public Relations Manager at Hilton Charlotte University Place, responded to this review

Dear Sandra L., I know how challenging it can be to be away from a loved one for a long period of time. I'm very happy to hear that we could assist in making your stay wonderful. Thank you for your kind words about Delsys, Gary, and myself. I'll be sure to share your comments with the management team. No...

Charlotte, North Carolina
Reviewed 1 week ago

We have attended the New Years Eve Bash the last 5 years at the Hilton. It's a bit pricey but considering all that is included we splurge annually for this. Great Hotel - convenient to shopping and plenty of choices of dining out. Grounds are very neat and clean. Rooms are comfortable but we couldn't get it quite cool enough....

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Helpful?
Thank Connie C
Theresa F, Public Relations Manager at Hilton Charlotte University Place, responded to this review

Dear Connie C., It was a pleasure to of had you attend the New Year's Eve event over the past five years. Thank you for your kind words about our property and staff. It disturbs me to hear that your thinking of possibly not attending a future New Year Eve's event. I've spoken with the Executive Management Team regarding your...

Myrtle Beach, South Carolina
Reviewed 1 week ago

The hotel was beautiful with a lot of restaurants in walking distance. The staff was so friendly and helpful. The rooms were clean and very nice. The business rooms were very nice and we had group meals. The food was very good quality and again the wait staff was very professional and very nice

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank mbsmokey89
Theresa F, Public Relations Manager at Hilton Charlotte University Place, responded to this review

Dear Valued Guest, It was a pleasure to have of accommodated you during your stay with us. I'm very happy to hear that you enjoyed the surrounding restaurants within walking distance. Thank you for your kind comments regarding the staff and hotel. We hope to see you again in the not too distant future. Sincerely, Theresa Foust Guest Loyalty Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Lakeside multistory hotel & adjacent tower located mins. from University of North Carolina-Charlotte & Charlotte Motor Speedway. ... more   less 

Additional Information about Hilton Charlotte University Place

Address: 8629 J M Keynes Dr, Charlotte, NC 28262-8426
Region: United States > North Carolina > Charlotte
Price Range: ₹ 9,005 - ₹ 23,399 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Charlotte University Place 3.5*
Number of rooms: 243
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Orbitz, Expedia, Hotels.com, Priceline, Travelocity and TripOnline SA so you can book your Hilton Charlotte University Place reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Charlotte University Place Hotel Charlotte
Hilton Hotel Charlotte
Charlotte Hilton
Hotel Style:
#13 Family Hotel in Charlotte
#16 Business Hotel in Charlotte
#21 Romantic Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Charlotte University Place staff and other travellers.
9 questions
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3 months ago
Greensboro, North Carolina
Charlottesville, Virginia
8 months ago
Warrington, United Kingdom
10 months ago

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Questions? Get answers from Hilton Charlotte University Place staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Trust the staff...they are awesome”
 of 5 bubbles kimwJ2678ZF, 28 Dec 2016 | Read review
“We were on the 9th floor and had a nice view of the Boardwalk area.”
 of 5 bubbles P4340DDsusanm, 19 Nov 2016 | Read review
“Eat lunch at the on site hotel - it's worth it!”
 of 5 bubbles dewanahartley, 1 Nov 2016 | Read review
“Rooms on one side of the hotel have a view of a man-made lake with waterfalls. A walking path surrounds the lake and is user friendly.”
 of 5 bubbles pachntch, 1 Nov 2016 | Read review
“I like the rooms away from the elevators, quieter”
 of 5 bubbles dewilson2, 31 Oct 2016 | Read review
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