We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Embassy Suites by Hilton Charlotte

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Embassy Suites by Hilton Charlotte
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

1,199 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,191: English reviews
Start your review of Embassy Suites by Hilton Charlotte
 Click to rate
Orlando, Florida
Reviewed yesterday NEW

Stayed here it was clean and staff very nice, breakfast is always great and evening reception friendly. Room was spacious and they have a local pizza place called Toppers who delivers is excellent. Enjoyed our stay.

Review collected in partnership with Embassy Suites Hotels
 Report
Helpful?
Thank Shannon M
Apollo Beach, Florida
HOTEL’S FAVOURITE REVIEW
Reviewed 21 November 2016

I have stayed at this hotel on and off for almost six months traveling back and forth to Charlotte on business. They are just completing a renovation of the lobby and other common areas, and this hotel shows extremely well! There are two members of this staff that deserve special commendation. Avery on the front desk is outstanding! Not only...

 Report
Helpful?
1Thank ApolloBeachWanderer
About Hotel's Favourite Review
KevinCharlotte, General Manager at Embassy Suites by Hilton Charlotte, responded to this review

Hi ApolloBeachWanderer, Thank you very much for your great review! I'm very happy to see you've been staying with us often as a Diamond member. I really appreciate your loyalty to Hilton and our hotel. You are right - Avery and Wanda are the best! I feel extremely fortunate to have a great team but Avery and Wanda are truly...

Whitsett, United States
Reviewed 2 days ago NEW

Upon arrival there was a soiled, wet wash cloth awaiting my arrival. Something I wasn't expecting to meet....at the Embassy Suites in Charlotte NC. I traveled to Charlotte NC on business and was looking forward to staying at the hotel. The restaurant was excellent! My company uses this hotel very often and I haven't heard of this happening before...guess I...

Review collected in partnership with Embassy Suites Hotels
 Report
Helpful?
Thank I5142UMthomasg
Endwell, New York
Reviewed 2 days ago NEW

Was not told how to sign on to complimentary Wi-Fi. Room was not very clean, thermostat control box and wall switches were filthy, a/c was not working when I entered the room, I tried to get it to work, as well as the refrigerator, but could not Had to call maintenance, eventually got fixed.

Review collected in partnership with Embassy Suites Hotels
 Report
Helpful?
Thank georgebK9830UV
KevinCharlotte, General Manager at Embassy Suites by Hilton Charlotte, responded to this review

Hi georgebK9830UV, Thanks very much for your review on Tripadvisor. I was disappointed to see we did not provide the level of service and cleanliness our guests expect. I've shared your comments with our team to address your concerns. Our goal is to provide a great hotel experience and I'm sorry we fell short. I hope you will give us...

Reviewed 5 days ago NEW

Excellent all around, great facility! Nice breakfast and evening reception, excellent, friendly service. Convenient location fairly close to airport and major highways. Beautiful centrum, recently renovated. Excellent value!

Review collected in partnership with Embassy Suites Hotels
 Report
Helpful?
Thank 391lewisg
Lexington
Reviewed 5 days ago NEW

My daughter and I stayed here as part of a shopping trip to the American Girl Doll store. Very nice stay. We enjoyed the pool, evening reception, and the breakfast. The room had plenty of space along with a fridge and microwave, which came in handy.

Review collected in partnership with Embassy Suites Hotels
 Report
Helpful?
Thank carolinecV4685BZ
Ridgeland, Mississippi
Reviewed 1 week ago NEW

Fix the internet. Give me points for internet problem. Breakfast staff was very nice. The front desk was very helpful in finding activities for me and my family. I would have liked a big suite. I will stay here again.

Review collected in partnership with Embassy Suites Hotels
 Report
Helpful?
Thank Kenchrcam
Upper Marlboro, Maryland
Reviewed 1 week ago NEW

My first time staying at Embassy Suites Charlotte was nice. I was greeted by Avery at the front desk. He was professional, upbeat, and friendly. The room was spacious and clean. I was a bit surprised by the size of the lobby. It was much bigger than I expected. There was a manager reception with complimentary drinks that added a...

 Report
Helpful?
Thank PittPanther93
Austin, Texas
Reviewed 1 week ago NEW

Super friendly and helpful staff! Clean and nice hotel with great breakfast. Wanda at breakfast was so kind and friendly we wanted to take her with us:). She really put a smile on all of our faces... shuttle from airport was great with friendly drivers... nice people and place.

Review collected in partnership with Embassy Suites Hotels
 Report
Helpful?
Thank kittymadre
Hollywood, Florida
Reviewed 1 week ago NEW

The hotel was amazing! From the moment you enter the lobby, you will be impressed. The staff was knowledgeable and helpful. They are more than willing to accommodate you anyway possible. The rooms are spacious, clean and provide you with whatever amenity you could desire. The only drawback was the slow standard internet connection. It was very frustrating...Next time, I...

Review collected in partnership with Embassy Suites Hotels
 Report
Helpful?
Thank DavidHayes1906

323 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (162)
Viewed
Pool/Beach Area (2)
Viewed
View from Room (2)
Viewed
Bathroom (14)
Viewed
Room/Suite (36)
Viewed
Hotel & Grounds (21)
Viewed
Dining (14)
Viewed
Other (73)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (76)
Viewed
Amenities (9)
Viewed
Pool (7)
Viewed
Dining (12)
Viewed
The Hotel (18)
Viewed
Two-Room Two Double Beds Suite (30)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (85)
Viewed
Room/Suite (32)
Viewed
Business Centre/Function Rooms (7)
Viewed
Pool/Beach Area (4)
Viewed
Dining (12)
Viewed
Hotel & Grounds (12)
Viewed
Other (18)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Charlotte hotels
HYATT house Charlotte Airport
#34 of 176 in Charlotte
474 reviews
Eagle Lake
Renaissance Charlotte Suites Hotel
Show Prices
Show Prices
Show Prices
Second Ward
Hilton Charlotte Center City
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Our Embassy Suites Charlotte hotel is in very close proximity to the Charlotte Douglass International Airport and we offer an airport shuttle. Not to mention we are less than 1 mile from the Woodlawn station that will take you into Uptown Charlotte using the Lynx lightrail. We are an all-suite hotel providing our guests with a free hot made to order breakfast daily. Boasting ample meeting space, indoor pool, fitness center and an onsite restaurant/lounge we have something for everyone. Did you bring the kids with you? We even have convenient vending machines to keep the little ones occupied. ... more   less 

Additional Information about Embassy Suites by Hilton Charlotte

Address: 4800 South Tryon St, Charlotte, NC 28217
Region: United States > North Carolina > Charlotte > Eagle Lake
Price Range: ₹ 9,228 - ₹ 16,427 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Charlotte 3.5*
Number of rooms: 274
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Orbitz, Agoda, Hotel.de, Reservation Counter, HRS and Despegar.com so you can book your Embassy Suites by Hilton Charlotte reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Charlotte
Charlotte Embassy Suites
Hotel Style:
#38 Business Hotel in Charlotte
#43 Romantic Hotel in Charlotte
#49 Family Hotel in Charlotte
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Charlotte staff and other travellers.
7 questions
Ask a question
Kelseyville, California
8 months ago
Pekin, Illinois
over a year ago
over a year ago
Charlotte, North Carolina

See all questions (7)

Questions? Get answers from Embassy Suites by Hilton Charlotte staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Join Hilton Honors and/or provide your number to receive free wifi and a gift bag.”
 of 5 bubbles 2bemullins5, 19 Mar 2017 | Read review
“Lower floor”
 of 5 bubbles Marabella2014, 7 Mar 2017 | Read review
“Choose an end room, more spacious & private”
 of 5 bubbles tacketsa, 17 Feb 2017 | Read review
“stay on the opposite side of the elevator its away from the road.”
 of 5 bubbles MattB2, 29 Jan 2017 | Read review
“Ask for a room on the back of the property. Rooms on the front have some traffic noise.”
 of 5 bubbles BizTraveller48180, 20 Dec 2016 | Read review
5 of 5