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Courtyard Charlotte Arrowood

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#48 of 174 Hotels in Charlotte
Certificate of Excellence
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Courtyard Charlotte Arrowood
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301 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Charlotte Arrowood
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Showing 295: English reviews
Columbia, South Carolina
Reviewed 28 March 2016

I stayed at this Courtyard twice this week for a special rate through Marriott.com. The first time was VERY pleasant! As usual, couldn't remember the check in staff's name, but she was great! Very accommodating when I asked for a room facing the parking lot. My room was immaculate. Beds very comfortable. The air unit worked great, no noises, the...

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Helpful?
Thank Singleton80
Gail B, Manager at Courtyard Charlotte Arrowood, responded to this review

Dear Singleton80, Thank you for taking the time to provide your feedback. I am pleased that your first stay was wonderful. I am sorry that your second stay was not as pleasant. I have passed along your feedback to the appropriate personnel to ensure that it was an isolated issue. We do hope that you will give us a another...

Princess Anne, Maryland
Reviewed 27 March 2016 via mobile

Came into town for the season opening of Carowinds. Hotel is very close to the park. Staff is very friendly and the hotel is very clean. Restaurant is a little pricey but the barista there is extremely friendly. Already booked our next trip here for Memorial Day Weekend.

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Thank Kellam21853
Gail B, Manager at Courtyard Charlotte Arrowood, responded to this review

Dear Kellam21853, Thank you for your wonderful review! We are definitely in a great location for visits to Carowinds! We look forward to seeing you on your next trip on Memorial Day weekend.

Jamestown, North Carolina
Reviewed 24 March 2016

Clean and staff is pleasant and very friendly. It is a reflection of the GM who is there every morning greeting the guests at breakfast. Check in is a breeze. Housekeeping is very good and the staff is very respectful.

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Helpful?
Thank Peddlerakm
Gail B, Manager at Courtyard Charlotte Arrowood, responded to this review

Dear Peddlerakm, Thank you for taking the time to tell us about your stay! We are delighted that you noticed our wonderful staff. We strive to be the best! We hope to see you again the next time your travels bring you back to Charlotte.

Providence, Rhode Island
Reviewed 6 March 2016

I stayed here for one night this week, and even though I was there on the employee rate, they still gave the service like a full paying customer. Front desk greeted me the moment I walked in, as well as any other staff members that walked by. I was a little surprised to find only one elevator to access the...

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Helpful?
Thank Alex S
Gail B, Manager at Courtyard Charlotte Arrowood, responded to this review

Dear Alex S, Thank you for taking the time to review our hotel. As a Marriott Associate, I know you are aware of how a guest should be treated at a Marriott property and I am pleased that my staff met your expectations. We hope to see you again sometime!

Raleigh, North Carolina
Reviewed 4 March 2016

Stayed on business only one night. Parking is a little funky if you don't check in first and get your key for side-entrance access, but no big deal. Room was fine. Bath was clean and shower was great. Bistro food was actually very good, (Had the tuna croissant). I still get a bit peeved at the price of a glass...

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Helpful?
Thank Bizz-Traveler987
Gail B, Manager at Courtyard Charlotte Arrowood, responded to this review

Dear Bizz-Traveler987, We are so happy that you enjoyed our hotel and our Bistro. We have excellent dining options and as well as a large wine assortment, with selections from basic house varieties to high end wine, as well as a large assortment of beer and spirits. We also offer different pour amount options for our wines so as to...

Ironton, Ohio
Reviewed 29 February 2016 via mobile

It's always a pleasure to stay at a Marriott hotel. In this case the staff once again stood out to me. As I checked in I met Dana; who is an outstanding example of a Marriott employee. Her attitude was positive despite the fact she was multitasking and taking care of many customers at once. My compliments to her and...

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Helpful?
Thank DavidRotter
Gail B, Manager at Courtyard Charlotte Arrowood, responded to this review

Dear DavidRotter, We appreciate you glowing review of our staff! Our employees go above and beyond for our guests, which makes us stand apart from other hotels. Thank you for taking the time to share your comments! Happy Travels!

Tennessee
Reviewed 17 February 2016

My wife and I had the opportunity to visit the Charlotte area January 2016. We had stayed at this location several times with varying experiences. We have had some very good stays at this hotel with the rooms being exceptionally clean and comfortable. We particularly enjoy the location of this hotel as it has easy access to I-77, restaurants and...

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Helpful?
Thank Mark M
Gail B, Manager at Courtyard Charlotte Arrowood, responded to this review

Dear Mark M, We are so thrilled to hear that you are a repeat guest and that we are meeting your needs when you travel. That is what our staff aims to accomplish! We look forward to seeing you again the next time you travel to the Charlotte area!

Alexandria, Virginia
Reviewed 7 February 2016 via mobile

Not taking the chance to stay here again. I've stayed here a few times in the past but not again. Three false fire alarms in one night leaving me with a few hours sleep on a business trip is too much. Also rooms do not have microwaves for some reason. There are enough other places in the area to stay.

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1Thank rs1230226
Gail B, Manager at Courtyard Charlotte Arrowood, responded to this review

Dear rs 1230226, Thank you for taking the time to post a review for our hotel. I know that it was a very frustrating night when the fire alarm went off. I assure you that we take life safety seriously and that was why we had to evacuate the hotel. I know this inconvenienced our guests, and for that we...

Reviewed 2 February 2016

I overall did not enjoy my stay at Courtyard Charlotte Arrowood. Our check in was one and a half hours later than it should have been due to delays from the hotel. The entire second floor hallway smelled disgusting for two plus hours that evening and the smell was even seeping into rooms on the floor. Later I was told...

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Helpful?
Thank Razobel
Gail B, Manager at Courtyard Charlotte Arrowood, responded to this review

Dear Razobel, Thank you for taking the time to review our hotel. I'm sorry that we did not meet your expectations. Sometimes other guests do not follow hotel policy and it affects others. We do handle these rare occasions that something like this happens. We hope that you would give s another chance the next time your travels bring you...

Virginia
Reviewed 1 February 2016

We were there 2 nights. We had gotten a good price that included breakfast. The room was fine and the breakfast offering were very good. The fellow who took our Breakfast order was very accommodating. The prices in the Bistro for drinks are pretty high.

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Helpful?
Thank gjgsmg
Gail B, Manager at Courtyard Charlotte Arrowood, responded to this review

Dear gjgsmg, We are so happy that you enjoyed your stay with us. We strive to make each guests stay enjoyable. We hope to see you again soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The newly renovated Courtyard Charlotte Arrowood hotel near Carowinds is just minutes from downtown Charlotte at the junction of I-485 and I-77. Its convenient location offers easy access to the Charlotte Convention Center, Fort Mill, SC and attractions such as Carowinds Theme Park and the Billy Graham Library. Business travelers to this Courtyard Charlotte, NC hotel can take advantage of thoughtful amenities and flexible work space with complimentary high-speed internet. Business Parks such as Whitehall, Red Oak and Arrowpoint are minutes away, plus the Charlotte International Airport (CLT) is just 9 miles from the hotel. Families on vacation can relax in our outdoor pool, have breakfast and/or dinner in The Bistro, and enjoy the always friendly Marriott service. For those looking to plan a seminar, meeting or event in Charlotte, the hotel offers 1,200 square feet of flexible meeting facilities. We look forward to welcoming you to the greater Charlotte area. ... more   less 

Additional Information about Courtyard Charlotte Arrowood

Address: 800 W Arrowood Rd, Charlotte, NC 28217
Region: United States > North Carolina > Charlotte
Price Range: ₹ 6,480 - ₹ 15,142 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Charlotte Arrowood 3*
Number of rooms: 146
Reservation Options:
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Also Known As:
Courtyard Charlotte Arrowood Hotel Charlotte
Courtyard Charlotte Arrowwood
Charlotte Marriott
Charlotte Courtyard
Hotel Style:
#24 Romantic Hotel in Charlotte
#25 Family Hotel in Charlotte
#53 Business Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Charlotte Arrowood staff and other travellers.
8 questions
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Prospect Hill
Morehead City, North Carolina
7 months ago
Charlotte, North Carolina
over a year ago

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Questions? Get answers from Courtyard Charlotte Arrowood staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“courtyard view is nice, expecially on 1st floor if swimming weather”
 of 5 bubbles ReginaD642, 5 Jan 2017 | Read review
“This is a generally quiet location but the rooms facing on the inner courtyard are very quiet.”
 of 5 bubbles orth1, 19 Dec 2016 | Read review
“I liked the room that overlooked the pool”
 of 5 bubbles bryant652, 8 Nov 2016 | Read review
“Lower level pool side”
 of 5 bubbles 304tylert, 18 Oct 2016 | Read review
“Floor 1 was very quiet”
 of 5 bubbles Malcatraz, 28 Sep 2016 | Read review
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