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Renaissance Charlotte SouthPark Hotel

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#14 of 180 Hotels in Charlotte
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814 Reviews from our TripAdvisor Community

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There are newer reviews for Renaissance Charlotte SouthPark Hotel
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Showing 799: English reviews
Chapel Hill, NC
Reviewed 26 May 2015

Wanted quiet sleep and tasteful furnishings and surroundings; was given those perfectly (what a remarkably comfortable bed!) but with genuine, spirit-lifting friendliness from everyone on the staff whom I encountered. I'm sure I haven't had a more pleasant check-in ever!

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Thank SeldomSatisfied
GMRHR, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this review

We are honored to have delivered you with such a memorable experience! We always feel successful when we hear from a guest who had every desire and request met. Thank you for appreciating our staff for their high end service! Please visit us again, soon.

Brecksville, Ohio
Reviewed 25 May 2015

What a great retreat we experienced at this Marriott property. My other half and I were in town for one night and elected to stay at the Renaissance because comfort was the priority. We'd driven for a good part of the day- and were very pleased to be greeted warmly by the staff. Our check-in was quick and we were...

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Thank Mimi823
GMRHR, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this review

We are honored to have received such a great review about our property. Thank you for taking the time to share your experience and all your favorite details from your visit. We’re happy that you and your loved one were able to relax and refuel before the next part of your trip. We look forward to you returning and giving...

Mebane, North Carolina
Reviewed 18 May 2015

I recently attended a wedding held here and I have to say their staff is amazing. From accommodating all of the little bumps (or big bumps) that come along with a wedding day, Erin, their wedding planner was AMAZING and calm and did everything with a smile. The wedding ceremony was beautiful, the reception room looked amazing, the bride got...

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1Thank HPMEBANE
GMRHR, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this review

We are happy to hear that the wedding was such a success! Erin is a great asset to our team, always helping deliver an enjoyable celebration for the happy couple. We’re glad you enjoyed your guest room and the reception at our hotel, as well. We hope you find the time to visit us again!

Raleigh, North Carolina
Reviewed 12 May 2015

This hotel has a retro-chic style all its own. From the bright orange chairs atop an olive-green shag carpet to the open air fountain; this place reflects the surrounding youthful exuberance typical of uptown Charlotte and the whole SouthPark area. Each night, we were treated to a European-style fusion hors-d'ouvres with champagne in the lobby. The staff, while young, were...

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Thank rcupadhy
GMRHR, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this review

We are excited to hear how much you enjoyed your stay with us. Our “spun chairs” are always a guest favorite; hopefully you were able to experience a twirl! Thank you for recognizing our attentive staff and the enjoyable welcome amenities each night. We appreciate your recommendation and we hope you find your way back to SouthPark for another amazing...

New York
Reviewed 9 May 2015

Staff was very helpful and the facility was modern and clean. It is in walking distance of multiple restaurants and the mall. While the breakfast area was nicely designed and the service attentive, the food was mediocre.

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1Thank SeaworthyNewYork
GMRHR, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this review

Thank you for taking the time to share your experience with us, we’re glad you enjoyed the property and ideal SouthPark location. We will share your comments about our food with the Kitchen so we can work on improving our options. We hope to have the opportunity of hosting you again!

Lake Worth, Florida
Reviewed 8 May 2015

Our weekend stay was so wonderful in this lovely, spacious hotel. The breakfast was delicious and the staff friendly and service oriented… provided complimentary popcorn. The only niggle was construction ongoing near our room for 8 hours both Sat & Sun. It was unpleasant & we would have appreciated not being placed so near the noisy nuisance on our romantic...

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1Thank DecoratingArtist
GMRHR, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this review

We love hearing about enjoyable experiences! Our restaurant will appreciate your kind comments about our food and service. We do apologize for the disturbance from our construction by our entrance way. I’ll share your suggestions for improvement with our team in hopes that we can prepare with better accommodations. Thank you for reviewing our property and we hope to see...

Kingsport, Tennessee
Reviewed 6 May 2015 via mobile

Centrally located and great perks. Staff was very friendly and accommodating- will go there again without hesitation! Although they were having the front of the hotel Check-In being replaced and blocked the staff did as much as possible to make it less an annoyance.

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Thank Linda B
GMRHR, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this review

We are happy to hear how enjoyable your stay with us was! We are sorry for the inconvenience of the construction but appreciate knowing that it did not affect your stay. Our Ambassadors will value your kind comments about their assistance and accommodations, as well. We look forward to your return and hosting you for another amazing stay!

Maitland, Florida
Reviewed 4 May 2015

I will start off by saying that the only reason this property gets 3 stars is because of the location. It is very close to the shopping mall and has a number of dining options. It is also just a 20 minute drive to Uptown. The property has done a good job at updating their decor. It was vibrant and...

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Thank Dynamitetravel
GMRHR, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this review

We appreciate you sharing your experience with us. While we’re happy you enjoyed our ideal location in SouthPark, we regret to hear that the rest of your trip was not as enjoyable. As we pride ourselves on our customer service, it is very uncharacteristic of our Front Desk to talk unprofessionally to a guest and we apologize for the incident,...

Missouri City, Texas
Reviewed 4 May 2015

I was in town for a week of business. The hotel was in great condition, the wifi and amenities were excellent including the gym, parking and room service. The staff was extremely nice and the location was perfect to be able to get out and eat, shop or exercise. I would definitely stay here again.

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Thank JDW92
GMRHR, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this review

We are happy to hear that your extended stay with us was so satisfying! It’s great that you were able to enjoy all the aspects of our hotel from the gym and amenities to our friendly staff. We appreciate you taking the time to review our property and we look forward to your return!

Joisey
Reviewed 28 April 2015

The inside of the hotel and rooms themselves were beautiful, although its location itself was in a business park. There are some pretty good (but not spectacular) restaurants within a short walk, and shopping and more variety a quick car ride away. We also had a catered brunch after a wedding here, which was delicious. Unfortunately, I can't impart information...

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Thank 72
GMRHR, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this review

We appreciate you taking the time to review our property and guest rooms. We’re happy to hear that the wedding brunch was to your liking, along with the close proximity to local restaurants and shops. We hope to host you again!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Renaissance Charlotte SouthPark Hotel

Address: 5501 Carnegie Blvd, Charlotte, NC 28209-4627
Region: United States > North Carolina > Charlotte > Barclay Downs
Price Range: ₹ 9,205 - ₹ 20,914 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Renaissance Charlotte SouthPark Hotel 3.5*
Number of rooms: 264
Reservation Options:
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Also Known As:
Renaissance Charlotte
Charlotte Renaissance
Hotel Style:
#2 Business Hotel in Charlotte
#5 Romantic Hotel in Charlotte
#6 Family Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Charlotte SouthPark Hotel staff and other travellers.
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Questions? Get answers from Renaissance Charlotte SouthPark Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best views face the mall”
 of 5 bubbles rachelk1225, 4 Dec 2016 | Read review
“Some rooms face the restaurnat. If you want a room that faces the garden or the stree, please request that.”
 of 5 bubbles GigiNYC, 27 Nov 2016 | Read review
“Make sure to request a room far from the elevator.”
 of 5 bubbles N4884NEhelenw, 2 Nov 2016 | Read review
“Room 615 is nice but just a city view”
 of 5 bubbles M8210OArebeccam, 24 Oct 2016 | Read review
“Choose a corner King for a bit larger room and because it is at the end of the hall the quietest.”
 of 5 bubbles KingJamesIII61, 22 Oct 2016 | Read review
5 of 5
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