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    Renaissance Charlotte SouthPark Hotel

    5501 Carnegie Blvd, Charlotte, NC 28209
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    3/12/2017 4/12/2017
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    US$ 264
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    Traveller (122)
    Room & Suite (44)
    Dining (6)
    Overview
    • Excellent63%
    • Very good27%
    • Average7%
    • Poor1%
    • Terrible2%
    Travellers talk about
    “front desk” (127 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    3.5 Star Hotel
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    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
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    Reviews (909)
    There are newer reviews for Renaissance Charlotte SouthPark Hotel
    See the most recent reviews
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    211 - 215 of 892 reviews

    Reviewed 21 February 2016

    There ws something that didn't quite work for me at this hotel. The lobby is spacious with a bar restaurant tucked around the corner...but there is an open ceiling to the top of the hotel so noise carries. There may be table stop eat but...More

    Thank Daveyk14
    Response from GMRHR, General Manager at Renaissance Charlotte SouthPark HotelResponded 26 February 2016

    We appreciate you taking the time to review our property. While we’re glad the guest room was to your liking, we are disappointed to hear that your overall experience with us was mediocre. Our goal is to always provide memorable and enjoyable opportunities to our...More

    Reviewed 18 February 2016 via mobile

    Service and rooms were great. Location to shopping and dining is perfect vThe Renaissance staff was extremely helpful, very friendly and totally professional. The Bellman, Danny, was outstanding and the friendliest!! 5 Stars to Danny! 🌟🌟🌟🌟🌟

    Thank G3202QAgaryb
    Response from GMRHR, General Manager at Renaissance Charlotte SouthPark HotelResponded 25 February 2016

    It sounds like we delivered you with a truly memorable experience during your time in SouthPark! Our staff of Ambassadors, especially Danny, will enjoy hearing your rave reviews about their service and friendliness. Please come and visit with us again!

    Reviewed 18 February 2016 via mobile

    Mom and I stayed 2 nights. We enjoyed the club room for breakfast. Fitness center was a little small. Danny was our bellman and he was super nice. The mall is within walking distance and we enjoyed a day of shopping. Amazing French restaurant within...More

    Thank PinkB1986
    Response from GMRHR, General Manager at Renaissance Charlotte SouthPark HotelResponded 25 February 2016

    We are happy to hear that you and your mom enjoyed your two night stay with us! Danny will greatly appreciate your kind words about his surprising, yet delightful service. It sounds like you were able to enjoy the local area and everything within our...More

    Reviewed 14 February 2016

    Stayed in this hotel multiple times and always had a good experience. Excellent staff, great rooms and concierge lounge, and convenient location (right by the mall and lots of restaurants). Highly recommended!

    Thank ji394su3
    Response from GMRHR, General Manager at Renaissance Charlotte SouthPark HotelResponded 18 February 2016

    It’s always enjoyable to hear from guest who continue to visit us due to great past experiences! Our Hosts will greatly appreciate your comments about their service throughout the hotel and we certainly look forward to hosting you again!

    Reviewed 9 February 2016

    I stayed two nights, Fri and Sat. On Sat, after being out of the room all day and returning exhausted at 4:40, I found the room had not been made up yet. I called down and was offered various options (none of which were a...More

    Thank writerteacher001
    Response from GMRHR, General Manager at Renaissance Charlotte SouthPark HotelResponded 9 February 2016

    We are disappointed to hear about your unsatisfying experience with us. There is no excuse for the delayed attendance to your guest room and we are sincerely apologetic for the issues it caused. We will be sharing your comments with our Housekeeping staff to ensure...More

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    About
    Awards & Recognition
    GreenPartner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free Internet
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Self-Serve Laundry
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$ 135 - US$ 365 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Business Hotel in Charlotte
    • #5 Romantic Hotel in Charlotte
    • #6 Family Hotel in Charlotte
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 264
    • Reservation Options
    • TripAdvisor is proud to partner with Marriott, Booking.com, Travelocity, Expedia, Priceline, Orbitz, Hotels.com, Hotwire, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Renaissance Charlotte SouthPark Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • North Carolina >
    • Charlotte >
    • Barclay Downs
    • Also Known As
    • Renaissance Charlotte ,
    • Charlotte Renaissance
    Add Photo Photos
    Traveller (122)
    Room & Suite (44)
    Dining (6)
    Pool & Beach (3)
    Hotel & Grounds (90)
    Bathroom (5)
    Business Centre & Event Rooms (5)
    Nearby
    Charlotte Marriott SouthPark
    58 reviews
    .70 km away
     
    Hampton Inn & Suites Charlotte - South Park
    715 reviews
    1.15 km away
     
    DoubleTree Suites by Hilton Hotel Charlotte - SouthPark
    1,105 reviews
    .39 km away
     
    Embassy Suites by Hilton Charlotte
    1,369 reviews
    5.69 km away
     
    Nearby Restaurants
    Bricktop's Restaurant
    333 reviews
    .58 km away
    Paco's Tacos & Tequila
    349 reviews
    .67 km away
    Del Frisco's Double Eagle
    480 reviews
    .30 km away
    Terrace
    292 reviews
    .23 km away
    Nearby Attractions
    Freedom Park
    638 reviews
    4.79 km away
    SouthPark
    177 reviews
    .64 km away
    Wing Haven Garden and Bird Sanctuary
    107 reviews
    2.87 km away
    The Sleepy Poet Antiques Mall
    61 reviews
    4.72 km away
    Ask a question
    Questions & Answers
    Jeanne J
    12 March 2017|
    AnswerShow all 3 answers
    Response from Pamela M | Reviewed this property |
    They only except service animals
    0
    Votes
    Jeanne J
    12 March 2017|
    AnswerShow all 4 answers
    Response from GigiNYC | Reviewed this property |
    I don't believe so.
    0
    Votes
    Glenda L
    10 September 2016|
    AnswerShow all 2 answers
    Response from NashvilleChef2016 | Reviewed this property |
    We did not have a balcony, but I'm pretty sure the larger suite rooms do. Sorry for the delay in answering!
    0
    Votes
    Room Tips
    "Ask for a corner king room for space and views"
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    "Higher Floors better view"
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    "Watch out on 2nd floor if you don't like noise!"
    Read review
    "Pack light - no elevator to garage if you self park"
    Read review
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